The staff and service are very professional, kind, and very patient with my lack of Japanese fluency. It occurred to me within the first few minutes at the property that it wasn't clearly described as a pet [friendly] hotel with many accomodations for our four legged friends. There's nothing wrong with this, I love pets but was not expecting this as it was not very clear when booking through Expedia. All said, the property was very clean but dated and the rooms/beds fell short on comfort. The view to the ocean was nice, however, the sounds of Pomeranians barking in the lobby may have outshined the views. I have some misgivings on Expedia's representation of the hotel as I probably would have chosen differently and it may have biased my review. For those with pets - it's a good stay and convenient, this just wasn't for me.
