I read the reviews and saw the ratings, so I was excited to stay here . However , when driving up to the property, the area is run down , dirty , nothing around to do or shop . Looked like if we got out we would be mugged , so we just kept on driving without stopping . We unfortunately found out why it was not refundable. Positives are that the house from the outside is 100 times nicer then the surrounding area and the host did communicate very well, but would not refund any of our money saying he understands the situation but the policy stands.