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The Sign Kocaeli Thermal Spa Hotel & Convention Center

5.0 star property

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Photo gallery for The Sign Kocaeli Thermal Spa Hotel & Convention Center

3 indoor pools, seasonal outdoor pool, pool umbrellas, pool loungers
Lobby sitting area
Sauna, steam room, hot springs/mineral springs, Turkish bath/hammam
Interior
Standard Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Laundry
  • Housekeeping

Explore the area

Map
Yeniköy Merkez Mah. Kültür Sk. No:40, Basiskele, Kocaeli, 41275
  • Yeni Cuma Mosque
    ‪17 min drive‬
  • Izmit Clock Tower
    ‪18 min drive‬
  • Kartepe Ski Center
    ‪35 min drive‬
  • Izmit (KCO-Cengız Topel)
    ‪25 min drive‬

Room options

View all photos for Standard Double or Twin Room

Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Standard Double or Twin Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Economy Double or Twin Room

Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Economy Double or Twin Room

  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Junior Suite

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Front of property

Hampton By Hilton Kocaeli Symbol

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Business services
4.2 out of 5, Very good, (71)
The price is CHF 73
for 1 room
includes taxes & fees
8 Apr - 9 Apr
Hampton By Hilton Kocaeli Symbol

About this property

The Sign Kocaeli Thermal Spa Hotel & Convention Center

Luxury hotel with 2 restaurants and 3 indoor pools
This hotel features 2 restaurants, 3 indoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a steam room are on-site.
The Sign Kocaeli Thermal Spa Hotel & Convention Center offers 164 accommodations with minibars and a safe. A pillow menu is available. LCD televisions come with satellite channels.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 indoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 8 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. There are hot springs on site.
During your stay at The Sign Kocaeli Thermal Spa Hotel & Convention Center, you'll be within walking distance of Sea of Marmara. Enjoy features like free WiFi in public areas and free self-parking, plus 3 indoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Take a swim in the seasonal outdoor and 3 indoor pools
  • Treat yourself to body treatments, body scrubs or massages at the spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes hot springs, a steam room and a playground
  • 26.1 miles (42 km) from Sapanca Lake Park and 1.4 miles (2.3 km) from Sea of Marmara
  • Airport shuttle service available for a fee
The Sign Kocaeli Thermal Spa Hotel & Convention Center offers its guests a full-service spa, hot springs, and 3 indoor swimming pools. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and 4 meeting rooms are available. A children's pool, a seasonal outdoor pool, and a steam room are also featured at the luxury The Sign Kocaeli Thermal Spa Hotel & Convention Center. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Basiskele hotel.

On-site venue – This buffet restaurant serves breakfast and dinner.
On-site venue No. 2 – This restaurant specialises in Turkish cuisine and serves lunch and dinner.

Languages

English, German, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 3 indoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Hot springs
  • Playground
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • 3 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free cot
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot/mineral springs
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift
  • Low-height counter and sink
  • Low-height electrical sockets in bathroom
  • Raised toilet seat
  • Thin carpet in room
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Sign Kocaeli Thermal Spa Hotel & Convention Center

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
Property Registration Number 12799

We should mention

  • The seasonal pool will open on 04 June and close on 25 September.
  • Pets and service animals are not allowed on site.

Property is also known as

Ness Thermal Spa Hotel Basiskele
Ness Thermal Spa Hotel
Ness Thermal Spa Basiskele
Ness Thermal Spa
The Ness Thermal Spa Hotel
The Sign Kocaeli Thermal Spa Hotel Convention Center
The Sign Kocaeli Thermal Spa Hotel & Convention Center Hotel
The Sign Kocaeli Thermal Spa Hotel & Convention Center Basiskele

The Sign Kocaeli Thermal Spa Hotel & Convention Center Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 30 out of 90 reviews
Rating 8 - Good. 31 out of 90 reviews
Rating 6 - Okay. 10 out of 90 reviews
Rating 4 - Poor. 9 out of 90 reviews
Rating 2 - Terrible. 10 out of 90 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Baha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mahmoud

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Melis

Stayed 2 nights in Aug 2023

10/10 Excellent

Kemal

Stayed 1 night in Jul 2023

2/10 Terrible

Cagatay

Stayed 1 night in Jul 2023

8/10 Good

Sebastien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

4/10 Poor

Deniz

Stayed 1 night in May 2023

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place friendly staff
Stayed 1 night in May 2023

10/10 Excellent

Oltan

Stayed 1 night in Apr 2023

10/10 Excellent

GUNER

Liked: Cleanliness, staff & service, property conditions & facilities
İ choose this hotel because it's near to port. Hotel is very nice and good condition! Staff was very helpful, especially Mr Arslan at reception he try to help your ever request and kindly person! Highly recommended!!!
Stayed 1 night in Mar 2023

10/10 Excellent

Muhammed sefa

Stayed 1 night in Mar 2023

8/10 Good

sahika

Stayed 1 night in Feb 2023

10/10 Excellent

SERPIL

Stayed 2 nights in Feb 2023

8/10 Good

Faith

Stayed 1 night in Jun 2022

4/10 Poor

Lily-Rose

Stayed 6 nights in Sep 2022

8/10 Good

Abed elrahman

Stayed 2 nights in Jul 2022

2/10 Terrible

Haldun

Stayed 3 nights in Jul 2022

10/10 Excellent

LUTFU

Stayed 1 night in May 2022

8/10 Good

Ozgur

Stayed 2 nights in May 2022

8/10 Good

Gulay

Stayed 7 nights in Apr 2022

2/10 Terrible

FAHMI

Disliked: Staff & service
The staff didn’t care about the service. 1. Internet is terrible keeps disconnecting 2. They refused to connect my daughter to my room when she called even thought she has the room number(she had to call because the internet was like crap!!!) I do not recommend at all!
Stayed 1 night in Feb 2022

8/10 Good

Rami

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

6/10 Okay

Zeynep

Stayed 1 night in Aug 2021

8/10 Good

Turan

Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020