When we had no hot water for the second day, and the bathroom smelled so strongly of sewage that we were gagging, we decided to leave and forfeit two nights of payment to get out of there…
The room was quite basic, and had some funky smells and dirty edges, burn marks and stains on linens, no soap, no breakfast, no wi-fi, lots of bugs, both dead and alive, and very questionable wiring. When we had no hot water, we talked to the manager who said he’d look into it. The thin, scratchy towels didn’t help much after cold showers. When we went back the second day with the same issue, he became rude and defensive, saying he had fixed it and it was fine. When we raised concerns about the sewage smell, he claimed that his workers were just in there and hadn’t noticed anything. He refused to refund us for the 2 nights that we didn’t stay for, and refused to acknowledge any of the problems. Never, ever stay here!