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Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

3.5 star property

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Photo gallery for Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

Exterior
2 restaurants, breakfast served
Fitness facility
Exterior
2 restaurants, breakfast served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service

Explore the area

Map
14670 Duval Road, Jacksonville, FL, 32218-9429
  • River City Market Place
    ‪19 min walk‬
  • Jacksonville Zoo and Gardens
    ‪8 min drive‬
  • Jacksonville Cruise Terminal
    ‪13 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 2 Double Beds, Transfer Shower (Communications)

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 2 Double Beds, Transfer Shower (Communications)

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Atrium View)

Standard Room, 1 King Bed (Atrium View) | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Atrium View)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Mobility Accessible (Communications, Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Mobility Accessible (Communications, Accessible Tub)

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Pool View (Second floor)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Pool View (Second floor)

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (High Floor)

Premium Room, 1 King Bed (High Floor) | In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed (High Floor)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Transfer Shower (Communications)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Transfer Shower (Communications)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Pool View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Pool View

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, blackout curtains

Standard Room

  • 37 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Double Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Double Beds

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Hyatt Place Jacksonville Airport

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.4 out of 5, Excellent, (2071)
The price is CHF 118
for 1 room
includes taxes & fees
13 Apr - 14 Apr
Hyatt Place Jacksonville Airport

About this property

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

Hotel with 2 restaurants, near River City Market Place
This smoke-free hotel features 2 restaurants, a 24-hour fitness centre and a snack bar/deli. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include a conference centre, a coffee shop/cafe and a business centre. Housekeeping is available on request.
Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG offers 317 air-conditioned accommodations with a safe and coffee/tea makers. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG. During your stay, you'll be within walking distance of River City Market Place. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Options for a bite to eat include 2 restaurants and a coffee shop
  • Full breakfast served daily for a fee
  • Extended parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 2-minute drive from River City Market Place and 6 minutes from Anheuser-Busch Brewery
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. A roundtrip airport shuttle is free during limited hours. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG. Self parking is free.

This 3.5-star Jacksonville hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 10:30 AM.
Proper 1822 – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Savannah Bistro – This restaurant only serves breakfast. Open daily.
Starbucks Cafe – This coffee shop only serves breakfast. Open daily.
Late-night fare is available from room service (during limited hours).

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 4:00 AM to 12:30 AM
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 6 to 15 for adults and USD 6 to 15 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Proper 1822
  • Savannah Bistro
  • Starbucks Cafe

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (10,000 square foot of space)
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 6 to 15 for adults and USD 6 to 15 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive smart lock details.

We should mention

  • The seasonal pool will open on 01 March and close on 31 October.
  • Pool access available from 9:00 AM to 11:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Jacksonville Airport/I-95N
Crowne Plaza Jacksonville Airport/I-95N
Crowne Plaza Hotel Airport/I-95N
Crowne Plaza Airport/I-95N
Crowne Plaza Hotel Jacksonville Airport/I 95N
Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG Hotel
Crowne Plaza Hotel Jacksonville Airport/I 95N an IHG Hotel

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 859 out of 1530 reviews
Rating 8 - Good. 322 out of 1530 reviews
Rating 6 - Okay. 172 out of 1530 reviews
Rating 4 - Poor. 93 out of 1530 reviews
Rating 2 - Terrible. 84 out of 1530 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Traci, Sumner

Travelled with partner
Liked: Amenities, property conditions & facilities
Told the front desk when checking in that our flight was at 5am and asked about shuttle service in case we needed to take am uber. We were told tsa at jville airport doesn't open until 4am. Wrong. It opens at 3:30am. We didn't get thru tsa until 4:52am and almost missed our flight. Never again. The room smelled like an ashtray, it had a keurig but no kpods for the machine. No microwave in the room. People slamming room doors all night. Too tired to even complain. Was also told not to walk to Waffle House right next door. We did anyways.
Stayed 1 night in Dec 2024

8/10 Good

Richard

Stayed 1 night in Dec 2024

2/10 Terrible

Eliana

Disliked: Cleanliness
I never went to the booking
Stayed 1 night in Dec 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Was a comfortable stay
Stayed 1 night in Dec 2024

10/10 Excellent

Michael, Oldsmar

Stayed 3 nights in Dec 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay Need a place to sit outside
Stayed 2 nights in Dec 2024

10/10 Excellent

Kenesha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for a work trip,and truly enjoyed it. The hotel was clean and the room was everything I wanted in an experience away from home. The room was clean and the bedding was comfortable. The Housekeeping staff was amazing,and they ensured the room was clean. The hotel is close to a variety of eateries,and also has restaurants on property. Overall I had a great experience, and would return. Thanks!
Stayed 5 nights in Dec 2024

6/10 Okay

Anita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and beautifully decorated. The gentleman at the front desk was beyond rude at check in. After a long 16 hour drive, I was hoping for some southern hospitality, but he was less than pleasant. The girl there, however, was very friendly.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Silent check in
Check in was very awkward and quiet. No greeting from either of the 2 ladies at the front desk. (I'm a speaker, I speak to everyone I make eye contact with.) One lady said to the other, "I'll take her while you finish..." The lady who "took me" just held her hand out for my ID, checked me in and said, "You're in Tower 1 on the 4th floor." I wasn't asked to sign anything, no review of charges, no "have a great day", just silence. I asked if I needed a parking pass, the two ladies mumbled something to each other and said the printer was out. I said thank you, and went about my way.
Stayed 1 night in Dec 2024

8/10 Good

Cedric

Stayed 1 night in Dec 2024

10/10 Excellent

cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Dashawn

Liked: Property conditions & facilities
It was good
Stayed 2 nights in Dec 2024

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing!
Stayed 2 nights in Dec 2024

10/10 Excellent

Abner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and facilities! I love the bar & grill in the lobby and the breakfast!
Stayed 1 night in Dec 2024

10/10 Excellent

Stacey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Fulvio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

ANNAMARIE

Liked: Cleanliness, staff & service, property conditions & facilities
3rd time spending pre Christmas eve
Stayed 1 night in Dec 2024

10/10 Excellent

Sharavanan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome value for the price.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Stacey

Stayed 1 night in Dec 2024

8/10 Good

Lois

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Edill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Troy

Stayed 1 night in Dec 2024

4/10 Poor

ROB

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel Bedbugs and mold… Stay elsewhere
Hotel has mold and bedbugs… Had to switch rooms… And after the second room had the same problems we just left and went somewhere else. Very surprised since Crown Plaza flag is usually better than decent. Not this one.
Stayed 1 night in Dec 2024