DoubleTree by Hilton Hotel Jacksonville Airport

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Jacksonville Airport

Exterior
Lobby sitting area
Business centre
Deluxe Studio Suite, 1 King Bed | Pillow-top beds, in-room safe, desk, blackout curtains
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Parking available

Explore the area

Map
2101 Dixie Clipper Dr, Jacksonville, FL, 32218
  • River City Market Place
    ‪6 min drive‬
  • Jacksonville Zoo and Gardens
    ‪11 min drive‬
  • Jacksonville Cruise Terminal
    ‪16 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪12 min walk‬

Room options

Room, 2 Queen Beds, Balcony or Patio

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed , Hearing Accessible

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom , 1 King Bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 Bedroom, 1 King

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony or Patio

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Studio Suite, 1 King Bed

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King, Accessible Tub, Balcony or Patio

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Hearing Accessible

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible , Tub

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Roll in Shower

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Hearing Accessible, Roll in Shower

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds

  • 65 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King , Accessible, Roll in Shower

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

DoubleTree by Hilton Hotel Jacksonville Airport

Hotel in Jacksonville with free airport shuttle and free local area shuttle
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour health club. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a bar/lounge, a snack bar/deli and self parking.
DoubleTree by Hilton Hotel Jacksonville Airport offers 202 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Jacksonville Airport. During your stay, you'll be close to River City Market Place. You'll find features such as free WiFi in public areas, a free round-trip airport shuttle and a free area shuttle.
  • Free WiFi
  • Enjoy American cuisine while dining at Frequency Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • 11 minutes by car from Jacksonville Zoo and Gardens and 5 minutes from UF Health North
  • Free airport and local-area shuttle service
  • Cats and dogs welcome for a fee
DoubleTree by Hilton Hotel Jacksonville Airport offers its guests an outdoor pool and a 24-hour health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 7 meeting rooms available. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly DoubleTree by Hilton Hotel Jacksonville Airport. An area shuttle within 3 miles and A roundtrip airport shuttle (available 24 hours) are free. For a fee, parking is available.

This 4-star Jacksonville hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:30 AM.
Frequency Restaurant – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Frequency Lounge – This bar serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free area shuttle up to 3 miles
  • Area shuttle
  • Parking on site (USD 10 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: USD 21 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Frequency Lounge
  • Frequency Restaurant

Things to do

  • 24-hour health club
  • Bicycles
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 7 meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 21 per person
  • Self-parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Jacksonville Airport
DoubleTree by Hilton Hotel Jacksonville Airport Hotel
DoubleTree by Hilton Hotel Jacksonville Airport Jacksonville

DoubleTree by Hilton Hotel Jacksonville Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 893 out of 1715 reviews
Rating 8 - Good. 362 out of 1715 reviews
Rating 6 - Okay. 224 out of 1715 reviews
Rating 4 - Poor. 122 out of 1715 reviews
Rating 2 - Terrible. 114 out of 1715 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Charles

Stayed 1 night in Dec 2024

10/10 Excellent

LOUISA, Barre

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant staff
Stayed 1 night in Dec 2024

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Airport Hotel
Excellent spot for a early morning flight!
Stayed 1 night in Dec 2024

10/10 Excellent

Nicole

Travelled with family
Stayed 1 night in Dec 2024

10/10 Excellent

Virginia

We had a great one night stay. Thank you. Already recommended to others.
Stayed 1 night in Dec 2024

8/10 Good

ANNABELLE

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying in JAX
We had an excellent stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Clarence

Travelled with partner
We were pleased
Stayed 1 night in Dec 2024

2/10 Terrible

Samridhi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reserved 3 rooms for family members; all had mold issues. • Complained to the front desk and were moved to new rooms, but these had other problems (e.g., sinks not draining, toilets not flushing). • Requested to be moved to the main building and offered to pay extra—told all rooms were reserved. • Asked for a refund, but the hotel said to contact Expedia, which led to over an hour of back-and-forth calls. • Expedia offered a refund but with a $250 cancellation fee—unacceptable for an issue that wasn’t our fault. • Left with no resolution, out $250, and scrambling for last-minute accommodations at higher rates. Takeaway: Never using Expedia again, and as a Hilton member, I’m disappointed enough to reconsider staying at Hilton properties altogether.
Stayed 1 night in Dec 2024

10/10 Excellent

tricia

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. Staff very accommodating & pleasant. The food at the restaurant would be our only complaint.
Stayed 1 night in Dec 2024

8/10 Good

georgette

Liked: Cleanliness, staff & service, property conditions & facilities
To pay for handicap parking That l didn’t like
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and accommodating. Restaurant food and service excellent. Airport shuttle driver was great. Overall great stay.
Stayed 1 night in Nov 2024

6/10 Okay

Maxime

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very convenient to JAX but very average
My stay was nothing special. There was an annoying hum coming from the ac units nearby. This lasted through the entire night.
Stayed 1 night in Dec 2024

10/10 Excellent

Samantha

Travelled with family, Travelled with pets
Liked: Cleanliness
Amazing stay!
Stayed 1 night in Dec 2024

2/10 Terrible

Sladan, Jacksonville

Disliked: Property conditions & facilities
Terrible experience
Stayed 1 night in Dec 2024

10/10 Excellent

Bonita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Noreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were staying while RV was getting some work done. We had 2 dogs with us and the room accomidated a crate and a dog bed easily... Shower was clean and water pressure good.
Stayed 2 nights in Dec 2024

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A Very nice and clean place.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Dec 2024

8/10 Good

Andrea

Stayed 2 nights in Nov 2024

8/10 Good

Bryce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Louis

Stayed 1 night in Dec 2024

10/10 Excellent

Tim

Stayed 1 night in Dec 2024

10/10 Excellent

Ashley

Stayed 2 nights in Nov 2024