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DoubleTree by Hilton Hotel Jacksonville Airport

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for DoubleTree by Hilton Hotel Jacksonville Airport

Exterior
Lobby sitting area
Bar (on property)
Deluxe Studio Suite, 1 King Bed | Pillow-top beds, in-room safe, desk, blackout curtains
Business centre

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Parking available
  • Breakfast available
  • Free airport shuttle
  • Bar

Explore the area

Map
2101 Dixie Clipper Dr, Jacksonville, FL, 32218
  • UF Health North
    ‪5 min drive‬
  • UF Health Hospital North
    ‪5 min drive‬
  • River City Market Place
    ‪6 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪12 min walk‬

Room options

View all photos for Room, 2 Queen Beds, Balcony or Patio

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Balcony or Patio

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed , Hearing Accessible

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed , Hearing Accessible

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom , 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Suite, 1 Bedroom , 1 King Bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, 1 King

Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Suite, 1 Bedroom, 1 King

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony or Patio

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Balcony or Patio

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Pillow-top beds, in-room safe, desk, blackout curtains

Studio Suite, 1 King Bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Studio Suite, 1 King Bed

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King, Accessible Tub, Balcony or Patio

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King, Accessible Tub, Balcony or Patio

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Hearing Accessible

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible , Tub

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible , Tub

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Roll in Shower

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Roll in Shower

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Hearing Accessible, Roll in Shower

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Hearing Accessible, Roll in Shower

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds | Pillow-top beds, in-room safe, desk, blackout curtains

Studio Suite, 2 Queen Beds

  • 65 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King , Accessible, Roll in Shower

Pillow-top beds, in-room safe, desk, blackout curtains

Studio Suite, 1 King , Accessible, Roll in Shower

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hyatt Place Jacksonville Airport

Pool
Breakfast included
Free airport shuttle
Pet-friendly
4.4 out of 5, Excellent, (1803)
The price is CHF 159
for 1 room
includes taxes & fees
15 Feb - 16 Feb
Hyatt Place Jacksonville Airport

About this property

DoubleTree by Hilton Hotel Jacksonville Airport

Jacksonville hotel in Northside with free airport shuttle and free local area shuttle
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour health club. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a bar/lounge, a snack bar/deli and self parking.
DoubleTree by Hilton Hotel Jacksonville Airport offers 202 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Jacksonville Airport. During your stay, you'll be close to River City Market Place. You'll find features such as free WiFi in public areas, a free round-trip airport shuttle and a free area shuttle.
  • Free WiFi
  • Enjoy American cuisine while dining at Frequency Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the restaurant and the helpful staff
  • 11 minutes by car from Jacksonville Zoo and Gardens and 5 minutes from UF Health North
  • Free airport and local-area shuttle service
  • Cats and dogs welcome for a fee
DoubleTree by Hilton Hotel Jacksonville Airport offers its guests an outdoor pool and a 24-hour health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 7 meeting rooms available. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly DoubleTree by Hilton Hotel Jacksonville Airport. An area shuttle within 3 miles and A roundtrip airport shuttle (available 24 hours) are free. For a fee, parking is available.

This 4-star Jacksonville hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:30 AM.
Frequency Restaurant – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Frequency Lounge – This bar serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free area shuttle up to 3 miles
  • Area shuttle
  • Parking on site (USD 10 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: USD 21 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Frequency Lounge
  • Frequency Restaurant

Things to do

  • 24-hour health club
  • Bicycles
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 7 meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 21 per person
  • Self-parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Jacksonville Airport
DoubleTree by Hilton Hotel Jacksonville Airport Hotel
DoubleTree by Hilton Hotel Jacksonville Airport Jacksonville

DoubleTree by Hilton Hotel Jacksonville Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 767 out of 1452 reviews" "
Rating 8 - Good. 288 out of 1452 reviews" "
Rating 6 - Okay. 190 out of 1452 reviews" "
Rating 4 - Poor. 104 out of 1452 reviews" "
Rating 2 - Terrible. 103 out of 1452 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Sara, Bennington

Stayed 1 night in Sep 2024

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most impressive area for me was the conveniences and the professional altitude of the staff, very customer oriented and helpful, desk staff, to the restaurant/bar and service staff, it was an exceptional experience, on my next visit, I will definitely stay there and have recommended it to friends and co-workers.
Stayed 3 nights in Oct 2024

2/10 Terrible

Sarah

Travelled with partner
Disliked: Staff & service
Terrible customer service!! I paid for a 2 night stay and never even got a room. I called to let them know that my cruise was delayed getting back to the port and I was not going to get there until 3am, only to be told they over booked so I was no longer able to get the room I requested. The woman on the phone told me that she would assign me a different kind. Ok fine. Then when I had to rent a car to drive and wouldn't make it there until 10am I called again to let them know. This time they told me that they would have to reinstate my booking when I got there since they couldn't check me in over the phone. When I finally got there, they did not have a room for me even though I called twice and they charged me for 2 nights. The front desk told me they should have checked me in when I called! WHAT?! I eneded up calling other places and found somewhere else to stay with much better customer service.
Stayed 2 nights in Oct 2024

8/10 Good

Gregory, Richland

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Generally very nice property. However, for being somewhat remote with plenty of land, we were surprised by the hotel charging $10 a night for parking. Also, the first room smelled strongly of green (?) peppers. A replacement room was fine.
Stayed 1 night in Oct 2024

10/10 Excellent

Cecil

Stayed 1 night in Oct 2024

10/10 Excellent

John, Pittsfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy airport access.
Stayed 1 night in Oct 2024

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The overall stay was good. The a/c and the refrigerator were unusually noisy, as was noise from the hallway. The shower at first would not drain. We finally worked with the drain until it worked ok. Considering the cost of the room, we were disappointed that there was an additional fee for parking!! and that the room had such a small fridge with no freezer. For a place to stay for only one night, it was more than sufficient. The staff that we encountered were very commendable, being both efficient and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

HEMANTH

Stayed 1 night in Oct 2024

10/10 Excellent

Daniel, HILTON HEAD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked being able to drop our rental car and walk back to the hotel. Your staff here is excellent. Your survey needs more stars to give them a proper rating. Also, we were impressed by the restaurant. The food was quite good and our server, Pam, was a real dear. We'll be back!
Stayed 1 night in Oct 2024

10/10 Excellent

DIANE, CHARLOTTE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Darilynn

Liked: Staff & service
Disliked: Property conditions & facilities
People were all great! Beds comfy. Hotel is just dated and really needs a refresh.
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Airport Hotel!
Great location! Very convenient to the airport. They have a shuttle and allow parking there for $15 a day. Not bad, made our trip easier!
Stayed 1 night in Oct 2024

10/10 Excellent

Dwight

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was very relaxing.
Stayed 1 night in Oct 2024

10/10 Excellent

Wesley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice time. The staff was great. The only problem was the pool was not working so we couldn’t sit in the pool like we had planned.
Stayed 4 nights in Oct 2024

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Brock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for flight not much else
We stayed here for 1 reason - the proximity to the airport. If you’re staying here to go to the airport, it’s perfect. Just exit out door 3 and walk through the big parking garage (where the rental cars are) it’s a straight shot (7 or so minutes to the hotel) Pros of the hotel: 1. Access to the airport 2. Beds& pillows were comfortable 3. Serves its purpose Cons of the hotel: 1. Really nowhere to walk to (we walked to BJs brewery and restaurant but there’s no sidewalk so we basically walked down the middle of a median for 2.5 miles). So you’re basically stuck using Uber/Lyft for anything 2. Room had a slight musty smell upon entry but that might’ve been due to the A/C unit needing to kick in/massive humidity 3. Some parts of hotel are a bit dated/needing repair Overall - would I stay here again? -yes if needing to be close to airport -no if I wanted to be able to walk to stuff
Stayed 3 nights in Oct 2024

6/10 Okay

Lakesha

Travelled with partner
Liked: Staff & service
This room was nothing like the one I viewed before booking. The restroom had rust or wasn’t clean around the bottom of the toilet and the shower pressure was terrible, overall the restroom was a disappointment because it appeared unclean and old. It was cooler in the hallway than in the room, I woke up several times sweating. There was constant room doors slamming during the night. The front staff were great but the room was a disappointment.
Stayed 1 night in Oct 2024

10/10 Excellent

Angelika, Yucaipa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location to airport.
Stayed 1 night in Oct 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice coming back next week
Stayed 2 nights in Oct 2024

2/10 Terrible

Anastasia

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the property looked nice online then when you get there it’s not as nice as they make it seem. they didn’t give us the room I booked and paid for and they were very rude about it. the front desk lady told us it’s because we booked off a third party and just was very nonchalant about it. mind you, we called the night prior and none of this was explained to us when we told them we were going to be booking through expedia. our room smelled like cigarettes and we were out at the very last room in the hallway by the exit door. there were bugs ALL over our door because the light above the room door was attracting them. I booked for a king bedroom for a REASON. my boyfriend is 6’4 and our baby is 3. she has random seizures so it’s good she sleeps between us and we couldn’t even do that because the beds were so small because they put us in a double bed. so it was very inconvenient and very inconsiderate. i’ve stayed at a few hotels out in Jax and this was is one I would not consider again at all
Stayed 1 night in Oct 2024

6/10 Okay

Andrew

Travelled with family
Liked: Staff & service
There was a loud knocking noise at 5am. I called the front desk to let them know. It was very disturbing. The ac in our room #706 had broken handled. The bathroom and balcony need upgrading. The property location was convenient, the overall rating is a strong 3 in my opinion.
Stayed 2 nights in Oct 2024

8/10 Good

Brian, Jacksonville

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The good. Our check in person and afternoon bartender Ursula were very cordial and efficient. The bad. Hotel was very cold. Turned heat on in our room because it was at 62. Never really warmed up over 67 all night. Too cold for me
Stayed 1 night in Oct 2024

10/10 Excellent

Thita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..Excellent location
Stayed 1 night in Oct 2024

6/10 Okay

Ceedrick

Stayed 3 nights in Sep 2024

6/10 Okay

kenneth, Fort worth

Business traveller, Travelled with group
Liked: Staff & service, amenities
Looked run down
Stayed 1 night in Jul 2024