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Hilton Garden Inn Jacksonville

3.0 star property

Choose dates to view prices

Photo gallery for Hilton Garden Inn Jacksonville

Terrace/patio
Lobby
Exterior
Bar (on property)
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Housekeeping
  • Bar
  • Breakfast available
  • Pool
  • Gym

Explore the area

Map
1016 Jacksonville Parkway, Jacksonville, NC, 28540
  • Coastal Carolina Community College
    ‪4 min drive‬
  • Jacksonville Mall
    ‪5 min drive‬
  • Onslow Memorial Hospital
    ‪6 min drive‬
  • Jacksonville, NC (OAJ-Albert J. Ellis)
    ‪27 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Coffee and/or coffee maker

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Drinks & Snacks)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Non Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Property amenity

Courtyard Jacksonville

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (812)
The price is CHF 107
for 1 room
includes taxes & fees
3 Jun - 4 Jun
Courtyard Jacksonville

About this property

Hilton Garden Inn Jacksonville

Hotel in Jacksonville with fitness centre and 24-hour business centre
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hilton Garden Inn Jacksonville offers 128 accommodations with a safe and a hairdryer. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Jacksonville. During your stay, you're just a quick walk from Richard Ray Park. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi (speed: 25+ Mbps) and wired Internet in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Just a 4-minute walk from Richard Ray Park and 4 minutes on foot from Challenge Course Park
  • Cats and dogs welcome for a fee
Hilton Garden Inn Jacksonville offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There's an onsite 24-hour business centre. Event space at this hotel measures 5000 square feet (465 square metres) and includes conference space. A terrace, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Hilton Garden Inn Jacksonville. Self parking is free.

This 3-star Jacksonville hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Lime & Lemon Asian Fusion – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 11.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lime & Lemon Asian Fusion

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5,000 square feet of conference space
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 11.95 for adults and from USD 6.95 for children
  • Fee for in-room wireless Internet: USD 4.95 per night (rates may vary)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9 AM to 10 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Jacksonville
Hilton Garden Jacksonville
Hilton Garden Inn
Hilton Garden Inn Jacksonville Hotel
Hilton Garden Inn Jacksonville Jacksonville
Hilton Garden Inn Jacksonville Hotel Jacksonville

Hilton Garden Inn Jacksonville Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 403 out of 621 reviews
Rating 8 - Good. 129 out of 621 reviews
Rating 6 - Okay. 47 out of 621 reviews
Rating 4 - Poor. 25 out of 621 reviews
Rating 2 - Terrible. 17 out of 621 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Derrell

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Feb 2025

4/10 Poor

Kevin

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Only if you like cold showers...

The hotel had no hot water for the duration of my 3 night stay. Staff suggested letting water run for 15 to 20 minutes and see if the water warms..it dis not. No compensation was suggested or given for this major inconvenience. I would not, I repeat, would not recommend this hotel to anyone.
Stayed 3 nights in Jan 2025

10/10 Excellent

Patience

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge room, big tv super comfy beds and pillows
Stayed 4 nights in Feb 2025

10/10 Excellent

Jose

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff which made it an amazing stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The indoor pool was a wonderful perk for my younger children. Service was excellent with friendly staff and easy check-in/out. Out of the hotels we've stayed in Jacksonville, NC, this is our favorite.
Stayed 2 nights in Feb 2025

4/10 Poor

CHRISTOPHER

Disliked: Staff & service, room comfort

No hot water no response from management

Upon arrival and after checking in we were told that we likely would not have any hot water. The hotel had a mechanical issue and lost the ability to get hot water. They knew of this two days prior to arrival and made zero effort to notify me before checking in; when asked if the cost of the room would be adjusted during check out we were told to give our room number and phone number as the manager was not on duty. An email was also sent to the manager and we have received zero response from the Jacksonville Nc Hilton Garden Inn. Unlike their competitor Holiday Inn who had a pipe burst and a property in Raleigh Nc who emailed and called us to tell us that we were being moved to another property and the room compt for the inconvenience.
Stayed 1 night in Feb 2025

4/10 Poor

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

I recommend this hotel to stay at however, our experience was not that great because we did not have hot water for the whole weekend. we were unable to take a shower. Other than that, I recommend this hotel.
Stayed 3 nights in Jan 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Joseph

Excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Jacinta

Stayed 2 nights in Jan 2025

10/10 Excellent

Aspen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Shumacher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great memories
Stayed 1 night in Nov 2024

10/10 Excellent

Shumacher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great moments were created in that trip.
Stayed 2 nights in Nov 2024

10/10 Excellent

Shumacher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Dec 2024

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Okay

Hotel was clean, staff was nice but the whole hotel smells like Indian food! All my cloths smells like that. They do have an Indian restaurant which was nice but it makes the whole hotel smell like that! Also they way over charge for breakfast!! What we got is free at other hotels!! And the selection was really small not worth it! Kinda disappointed for a Hilton hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Donovan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Diego

Stayed 1 night in Dec 2024

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish the morning breakfast was better. The selection was very limited
Stayed 2 nights in Dec 2024

10/10 Excellent

Jarrett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Clarita

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful!
Stayed 1 night in Dec 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff were excellent! I was traveling by my self, felt completely safe. Plenty amenities available at hotel, shopping and other dining options very close!
Stayed 3 nights in Dec 2024

4/10 Poor

Michael

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Room fed sheets were never changed, had to complain to GM for assistance. Was horrible
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Very nice. Very clean. Great breakfast and restaurant.
Stayed 1 night in Dec 2024

10/10 Excellent

Gena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great parking area for large moving truck. Easy access to dinner.
Stayed 1 night in Dec 2024

10/10 Excellent

alexandru

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Dec 2024