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Holiday Inn Express Hotel & Suites JACKSONVILLE, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites JACKSONVILLE, an IHG Hotel

Exterior
Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds
Free daily buffet breakfast
Hair dryer, towels

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
1923 S Jackson St, Jacksonville, TX, 75766
  • Nichols Green Park
    8 min walk
  • UT Health Jacksonville
    3 min drive
  • Lake Jacksonville
    4 min drive
  • Tyler, TX (TYR-Pounds Regional)
    44 min drive

Room options

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Hair dryer, towels

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Hair dryer, towels

Suite, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior
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The price is CHF 110
for 1 night
includes taxes & fees
6 Dec - 7 Dec
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About this property

Holiday Inn Express Hotel & Suites JACKSONVILLE, an IHG Hotel

Hotel in Jacksonville with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has a 24-hour business centre and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning and laundry facilities.
Holiday Inn Express Hotel & Suites JACKSONVILLE, an IHG Hotel offers 65 air-conditioned accommodations with a safe and free newspapers. 32-inch flat-screen televisions come with premium satellite channels. Fridges, microwaves and coffee/tea makers are provided.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites JACKSONVILLE, an IHG Hotel. During your stay, you're just a quick walk from Nichols Green Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 8 minutes on foot from Nichols Green Park and a 3-minute drive from Bolton Park
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. A fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Holiday Inn Express Hotel & Suites JACKSONVILLE, an IHG Hotel. Free self parking is available.

This Jacksonville hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel JACKSONVILLE
Holiday Inn Express JACKSONVILLE
Holiday Inn Jacksonville
Jacksonville Holiday Inn
Holiday Inn Express Hotel And Suites Jacksonville South
Holiday Inn Jacksonville
Jacksonville Holiday Inn
Holiday Inn Express Jacksonville
Holiday Inn Express Hotel Suites JACKSONVILLE
Holiday Inn Express Hotel Suites JACKSONVILLE
Holiday Inn Express Hotel Suites JACKSONVILLE an IHG Hotel
"Holiday Inn Express Hotel Suites JACKSONVILLE an IHG Hotel"

Holiday Inn Express Hotel & Suites JACKSONVILLE, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 357 out of 577 reviews" "
Rating 8 - Good. 136 out of 577 reviews" "
Rating 6 - Okay. 44 out of 577 reviews" "
Rating 4 - Poor. 19 out of 577 reviews" "
Rating 2 - Terrible. 21 out of 577 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Alissa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very quiet and I clean. The staff was friendly. My room did have a few cosmetic issues that could have been taken care of but over all the stay was great!
Stayed 2 nights in Aug 2024

8/10 Good

Darlene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good Holiday Inn Express. Better than most breakfast including above average coffee. The pool was green and not in service which was a disappointment.
Stayed 4 nights in Aug 2024

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and good breakfast!
Stayed 1 night in Aug 2024

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Candise

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Deundra

Liked: Staff & service
Nice and clean
Stayed 3 nights in May 2024

2/10 Terrible

Samuel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Nastiest ever ,go to another please
Terrible front desk,cafeteria service horrible ,poor breakfast very bad burning food,and you have to ask for everything,room where nasty very disappointed, i stay several times in holiday inn before and this was the worst experience
Stayed 1 night in Jul 2024

4/10 Poor

Pedro

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
lack of light bulbs in lamps, refrigerator did not cool, leak in the shower, the guest next door could be heard snoring
Stayed 1 night in Jul 2024

2/10 Terrible

Tonyah

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Delecia

Stayed 3 nights in Jul 2024

8/10 Good

Tracy

Stayed 1 night in Jul 2024

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
No problems . Had a great stay.
Stayed 2 nights in Jul 2024

8/10 Good

BETTY

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Evening was good
Stayed 2 nights in Jun 2024

8/10 Good

Robert

Stayed 1 night in Jun 2024

8/10 Good

Nathan Paul

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Tyler

Stayed 1 night in Jun 2024

10/10 Excellent

Brittney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Jonna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Father’s Day!
Was great, friendly staff. Room was very clean bed very comfortable.
Stayed 1 night in Jun 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

ERICK

Stayed 1 night in Jun 2024

6/10 Okay

Wei

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Mona

Liked: Cleanliness
Disliked: Property conditions & facilities
The room was clean, but in need of professional repairs in the bathroom. Appeared to be a previous water leak near the shower, looks like someone attempted to do a quick repair. It was a poor repair job. Glass shade missing on bathroom light fixture. The landscaping at the front of the hotel was in bad shape. The flowerbed plantings looked unkept and dying. All of these negatives makes the hotel look tired.
Stayed 1 night in May 2024