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Sheraton Jacksonville Hotel

4.0 star property

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Photo gallery for Sheraton Jacksonville Hotel

Property amenity
Daily buffet breakfast (USD 18.00 per person)
Hypo-allergenic bedding, pillow-top beds, in-room safe, desk
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Room service
  • Bar

Explore the area

Map
10605 Deerwood Park Blvd, Jacksonville, FL, 32256
  • St. Johns Town Center
    ‪2 min drive‬
  • University of North Florida
    ‪5 min drive‬
  • Mayo Clinic Florida
    ‪9 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪28 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed, City View

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed, City View

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Club Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Sheraton Jacksonville Hotel

Suburban hotel with free local area shuttle and 24-hour fitness centre
This hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free shopping centre shuttle. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
Sheraton Jacksonville Hotel offers 159 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium cable channels and first-run films. Bathrooms include baths or showers with a hydromassage showerhead, designer toiletries, complimentary toiletries and hairdryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Sheraton Jacksonville Hotel's great location. During your stay, you'll be within walking distance of St. Johns Town Center. Free WiFi in public areas, free self-parking and a free area shuttle are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy garden views while dining at BC Grill
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from St. Johns Town Center and 9 minutes from Mayo Clinic Florida
  • Free shopping centre and local-area shuttle service
  • Pets welcome free of charge
Sheraton Jacksonville Hotel offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 5 meeting rooms are available. Event space at this hotel measures 9047 square feet (840 square metres) and includes a conference centre. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Sheraton Jacksonville Hotel. An area shuttle within 3 mi and A shopping centre shuttle are free. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Jacksonville hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
BC Grill – Overlooking the garden, this restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

Bulgarian, English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Area shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • BC Grill

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (9,047 square foot of space)

Outdoors

  • Firepit
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 18.00 per person
  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jacksonville Sheraton
Jacksonville Sheraton Hotel
Sheraton Hotel Jacksonville
Sheraton Jacksonville
Sheraton Jacksonville Hotel
Quality Suites Oceanfront Hotel Jacksonville Beach
Sheraton Jacksonville Hotel Jacksonville
Jacksonville Sheraton
Sheraton Jacksonville
Sheraton Jacksonville Hotel Hotel
Sheraton Jacksonville Hotel Jacksonville
Sheraton Jacksonville Hotel Hotel Jacksonville

Sheraton Jacksonville Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 785 out of 1124 reviews
Rating 8 - Good. 237 out of 1124 reviews
Rating 6 - Okay. 58 out of 1124 reviews
Rating 4 - Poor. 17 out of 1124 reviews
Rating 2 - Terrible. 27 out of 1124 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anelia K., Palatine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were on our way to Miami and needed to find a place to stay for the night. Decided to book this hotel based on the good reviews and we were not disappointed. Located close to a highway but at the same time very quiet . There’s a lot of shops and restaurants only 5 min car ride away.
Stayed 1 night in Dec 2024

6/10 Okay

Ghada, FINDLAY

Travelled with group
The rooms were old door doesn’t close right bath is outdated no activity or sores or resturant within walking distances.. the breakfast buffet is terrible and limited and for sure not worth the price.. I stayed form dec 19-24 my room wasn’t cleaned once I even went to the front desk and told them I am leaving my room so they can clean it came back more than five hours later and nothing cleaned it .. took my privacy sign three days at least and no one cleaned the top
Stayed 5 nights in Dec 2024

10/10 Excellent

Dongsoon

Stayed 1 night in Dec 2024

8/10 Good

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Up all night
Hotel was great, room was spacious and comfortable. Aside from my husband snoring all night there was loud voices at 2:00 - 4:00 in the morning. I couldn’t tell if it was coming from the room below us or beside us. I finally called the front desk and asked if anyone had complained about the loud voices. He said no and I couldn’t believe it!! But, apparently he did and they eventually quieted down. I think I slept for about 3 1/2 hours.
Stayed 1 night in Dec 2024

8/10 Good

joseph

Stayed 1 night in Dec 2024

10/10 Excellent

Andrea, Jacksonville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable option for a one night stay. Room was clean, staff was friendly and professional. Would stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Very comfortable holiday stay
Staff was very helpful & friendly. The room could have been cleaner (trash items on the floor from previous guest). Good location. Nice room.
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

ZINORA ANN, Bear Creek Township

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent. Very nice place and well maintained.
Stayed 1 night in Dec 2024

8/10 Good

Mike

Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

DOROTHY

Travelled with family
Very clean, very pretty. Food was delicious.
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel at a reasonable rate with friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Sierra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! The room was clean and lots of amenities. Location was great for reaching both highways. Definitely more than worth the price. Will book again in the future.
Stayed 1 night in Dec 2024

10/10 Excellent

Karthikeyan

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasure to stay at this place. The Tesla EV chargers are completely broken. I wish they repair/replace it soon.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jahmel

Stayed 1 night in Dec 2024

8/10 Good

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were really comfortable. Staff at check in and check out were friendly and quick. Rooms were spacious and clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Janai

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2024

6/10 Okay

Bilal

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Broken shower. Water was not draining from the shower tub. No lock on the bathroom door. Kids can walk in the bathroom anytime while you are in the shower.
Stayed 1 night in Dec 2024

10/10 Excellent

wan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel. Front desk staff is friendly. The swimming pool is a bit small for a 4-star hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is our first time staying at a Sheraton property. We had no expectations other than finding a resting place for the evening. This is a very nice property at a very reasonable price. We are so pleasantly surprised with all of it and glad we picked it.
Stayed 1 night in Dec 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and comfortable
Stayed 1 night in Dec 2024