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Tru By Hilton Jacksonville St Johns Town Center

2.5 star property

Choose dates to view prices

Photo gallery for Tru By Hilton Jacksonville St Johns Town Center

Daily buffet breakfast for a fee
Snack bar
Business centre
Egyptian cotton sheets, premium bedding, pillow-top beds, desk
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

Map
4640 Tropea Way, Jacksonville, FL, 32246
  • St. Johns Town Center
    ‪3 min walk‬
  • University of North Florida
    ‪3 min drive‬
  • Mayo Clinic Florida
    ‪10 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Accessible (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 2 Queen Beds, Accessible (Hearing)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Accessible (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 2 Queen Beds

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

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The price is CHF 187
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About this property

Tru By Hilton Jacksonville St Johns Town Center

Hotel with free parking, a short walk to St. Johns Town Center
Along with a 24-hour fitness centre, this smoke-free hotel has a snack bar/deli and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a 24-hour front desk are on-site. Housekeeping is available on request.
Tru By Hilton Jacksonville St Johns Town Center offers 98 air-conditioned accommodations with complimentary bathrobes and a hairdryer. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LCD televisions come with premium cable channels and pay-per-view films.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru By Hilton Jacksonville St Johns Town Center. During your stay, you're just a quick walk from St. Johns Town Center. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and multilingual staff
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from St. Johns Town Center and a 5-minute drive from University of North Florida
  • Pets welcome for a fee
There's a snack bar/deli on site. Public spaces have free WiFi. You'll find a 24-hour business centre on site. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Tru By Hilton Jacksonville St Johns Town Center. Self parking is free.

This Jacksonville hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Games

Family friendly

  • Free cot
  • In-room refrigerator
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Jacksonville St. Johns Town Center FL Hotel
Tru Hilton Jacksonville St. Johns Town Center FL
Tru Hilton St. Johns Town Center Hotel
Tru Hilton Jacksonville St. Johns Town Center
Tru Hilton St. Johns Town Center
Tru Hilton Jacksonville St. Johns Town Center Hotel
Hotel Tru by Hilton Jacksonville St. Johns Town Center
Tru by Hilton Jacksonville St. Johns Town Center Jacksonville
Tru by Hilton Jacksonville St. Johns Town Center FL
Tru By Hilton Jacksonville St Johns Town Center Hotel
Tru By Hilton Jacksonville St Johns Town Center Jacksonville

Tru By Hilton Jacksonville St Johns Town Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 506 out of 723 reviews
Rating 8 - Good. 130 out of 723 reviews
Rating 6 - Okay. 44 out of 723 reviews
Rating 4 - Poor. 23 out of 723 reviews
Rating 2 - Terrible. 20 out of 723 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

dylan

Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Tru by hilton in jax town center was great! I only stayed for a night, and didn’t have to go to the desk when I got in late. Only one star dinged in cleanliness cuz I found hairs in the bed and bathroom which I wasn’t a fan of. Overall very clean otherwise and a good experience!
Stayed 1 night in Feb 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Willie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay easy checkin
Stayed 1 night in Feb 2025

8/10 Good

Jacob

Liked: Cleanliness, staff & service

Nice local getaway

Terrific service. Very clean. Bed just wasn’t that comfortable and the pillows were limited. But that may just be my preference on the bed. My wife thought it was comfy
Stayed 1 night in Feb 2025

2/10 Terrible

Carson

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was asleep when I arrived, I waited 20 minutes for someone to come to the desk only to be told that there was no room available for me. Staff was unable to help in any way, explaining that he did not know how to cancel reservation or process refund.
Stayed 1 night in Feb 2025

10/10 Excellent

giselle

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
we had a good stay.. just wish they had a microwave
Stayed 3 nights in Feb 2025

8/10 Good

mark

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

L S

Stayed 1 night in Jan 2025

10/10 Excellent

Darin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Janine

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Overnight Stay - Good value

It was ok
Stayed 1 night in Jan 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Karen

Clean basic comfortable rooms with fridge. Breakfast was simple but had everything you would need and was good. I would stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

robin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the “tru” line of hotels. They are clean, no carpet in the rooms, which we love!, complimentary breakfast is a step above other hotels, check in is easy. This one is located near a large shopping center which is very nice. Many restaurant options nearby here also. Very family friendly as well with games in the lobby area for kids!
Stayed 3 nights in Dec 2024

10/10 Excellent

Rick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always top notch
Stayed 1 night in Dec 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! The woman at the front desk was so sweet to my daughter at check in.
Stayed 1 night in Dec 2024

10/10 Excellent

John, Houston

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping and restaurants.
Stayed 2 nights in Nov 2024

10/10 Excellent

stanley

Stayed 1 night in Nov 2024

8/10 Good

Kameron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice place with a good location
Stayed 1 night in Nov 2024

8/10 Good

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. The games area just off the lobby is a great addition to usual hotel amenities
Stayed 3 nights in Nov 2024

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area with plenty of restaurants and a sense of security. Easy access to downtown for sports events. Overall great for the price.
Stayed 3 nights in Nov 2024

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and staff was exceptional. The walkin shower was a big plus. The only drawback was the mattress on the platform was worn down as the coils were not very supportive.
Stayed 7 nights in Nov 2024