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Casablanca Grand Hotel

5.0 star property

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Photo gallery for Casablanca Grand Hotel

Lobby lounge
Front of property
Front of property
2 indoor pools
Coffee shop

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Breakfast available
  • Room service
  • Gym
  • Housekeeping

Explore the area

Map
Madinah Road, Infront of Mall of Arabia, Jeddah, 3655
  • Mall of Arabia
    ‪11 min walk‬
  • Jeddah International Exhibition Center
    ‪4 min drive‬
  • Sultan Mall
    ‪6 min drive‬
  • Jeddah (JED-King Abdulaziz Intl.)
    ‪15 min drive‬

Room options

View all photos for Executive Suite

Minibar, in-room safe, desk, soundproofing

Executive Suite

  • 67 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Minibar, in-room safe, desk, soundproofing

Deluxe Triple Room

  • 40 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room

  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Combined shower/bathtub, deep-soaking bathtub, free toiletries

Deluxe Room, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

InterContinental Jeddah by IHG

  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.1 out of 5, Very good, (236)
The price is CHF 189
for 1 room
includes taxes & fees
3 Mar - 4 Mar
InterContinental Jeddah by IHG

About this property

Casablanca Grand Hotel

Luxury Jeddah hotel in Al-Naeem with 3 restaurants
Along with 3 restaurants, this hotel has 2 indoor pools and a full-service spa. Free WiFi in public areas, free valet parking and a free area shuttle are also provided. Additionally, a health club, a sauna and a rooftop terrace are on-site.
Casablanca Grand Hotel offers 125 air-conditioned accommodations with minibars and a safe. LED televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Jeddah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages and Thai massages.
During your stay at Casablanca Grand Hotel, you'll be within walking distance of Mall of Arabia. Enjoy features like free WiFi in public areas, free valet parking and a free area shuttle.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Japanese cuisine while dining at Lemograss
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 indoor pools
  • Indulge with massages at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • 9 minutes by car from Red Sea Mall and 13 minutes from Jeddah Corniche
  • Free local-area shuttle service
As a guest of Casablanca Grand Hotel, you'll find a full-service spa, 2 indoor swimming pools, a health club, and a sauna. There are 3 restaurants on site, along with a coffee shop/cafΘ. Business amenities include a 24-hour business centre and meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 388 square feet (36 square metres) and includes conference space. A children's pool, a rooftop terrace, and a complimentary children's club are also featured at the luxury Casablanca Grand Hotel. A free area shuttle within 0.5 km is available. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Jeddah hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Lemograss – This restaurant specialises in Japanese cuisine and serves lunch and dinner.
Ewan – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Bull grill – This restaurant specialises in international cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free area shuttle up to 0.5 km
  • Area shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 120 per person
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Bull grill
  • Ewan
  • Lemograss

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Cot (surcharge)
  • Free area shuttle
  • Free children's club
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 388 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The property offers pick-up shuttle service at the domestic terminal at King Abdulaziz International Airport (JED); drop-off shuttle service at the domestic terminal incurs a fee of SAR 75 per person. Drop-off shuttle service at the international terminal is available for SAR 100 per person; pick-up and drop-off service is available for SAR 180 per person.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casablanca Grand Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SAR 200.0 per night.
  • Cots (infant beds) are available for SAR 150.0 per day.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 120 per person
  • Airport shuttle fee: SAR 180 per person
  • Crib (infant bed) fee: SAR 150.0 per day
  • Rollaway bed fee: SAR 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10000679

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Casablanca Grand Hotel.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Casablanca Grand Hotel Jeddah
Casablanca Grand Jeddah
Casablanca Grand
Casablanca Grand Hotel Hotel
Casablanca Grand Hotel Jeddah
Casablanca Grand Hotel Hotel Jeddah

Casablanca Grand Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 25 out of 54 reviews
Rating 8 - Good. 19 out of 54 reviews
Rating 6 - Okay. 7 out of 54 reviews
Rating 4 - Poor. 0 out of 54 reviews
Rating 2 - Terrible. 3 out of 54 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ahmed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 5 stars hotel near airport and AlArab mall.
Great 5 stars hotel near airport and AlArab mall.
Stayed 1 night in Jul 2024

10/10 Excellent

Tariq

Stayed 1 night in Jan 2024

10/10 Excellent

Meshal, MANAMA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff & Service is exceptional
Stayed 1 night in Sep 2023

8/10 Good

Mohammed Sadiq

Travelled with family
Liked: Staff & service
It was ok, No complain …
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Definitely I will choose to stay here again.
Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Stayed 1 night in Mar 2021

10/10 Excellent

Sami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

6/10 Okay

Josh

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

6/10 Okay

FAHAD

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 3 nights in Dec 2019

10/10 Excellent

Hisham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jeddah Break
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay at a new facility that is well furnished, typical 4 stars stay. I would go again, but area is close to airport but not to shopping or recrational activities. Rooms are spacious and comfy with all needed accessories. Soundproofing is excellent and air conditioning as well.
Stayed 1 night in May 2019

6/10 Okay

Turki, Riyadh, KSA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing special, just close to the King Abdulaziz Airport
Stayed 1 night in Apr 2019

10/10 Excellent

Walod, Canada

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was fine until after I checked out. Requested a cab from the hotel. They charged me beforehand only for the cab driver to take us to the wrong airport terminal. Then had to hire another cab driver and pay him an additional 100 SAR to get me to the right terminal. Poor communication between front desk and driver.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and modern room accessories. Near airport location and close to Arabia Mall
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel , I enjoyed my time and everything was I expected
Stayed 1 night in Nov 2018

8/10 Good

Jonathon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel itself is really good with cery spacious rooms
Stayed 1 night in Sep 2018

8/10 Good

Osama

Good
Stayed 2 nights in Aug 2018

8/10 Good

Aldis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

2/10 Terrible

Mohammed, Jeedah

Liked: Cleanliness
Disliked: Room comfort
It was noisy from the main Road some of the facilities were not fully operational
Stayed 1 night in Jul 2018

10/10 Excellent

Faisal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unforgettable stay
One of the best hotels in Jeddah
Stayed 1 night in Jul 2018

10/10 Excellent

maher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

ABDULAZIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Basim, Saudi Arabia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here
Worst 5 star hotel ever. I was in Jeddah for a business trip, my company chose this hotel because it was the nearest 5 star hotel to the airport. And then I find out that nothing in my room operates normally. The lights, AC, and most important the whole bathroom with the shower, nothing was working. Everything was in a very bad condition, like if the hotel was built in the 18 century! Very disappointed, especially after complaining to the hotel staff... simply no response and no one took an action. Just don’t stay here and find yourself another hotel.
Stayed 1 night in Feb 2018