Let me state for the record the hotel actually looks very nice, for the cost we paid.
Moving onwards, we are staying with a family with kids. The rooms have air conditioners installed, but they refused to allow us to open them because they said that Koreans feel that it’s too cold and the air conditioner is not necessary. Excuse me, 29C is not cold.
As we are staying here for more than a week, we kept complaining to different people and after pestering them for 3 nights, finally someone decided to give us the air con controller so we could finally switch on the air con.
On top of this, there were other unusual things that we never usually encountered in other hotels. They don’t replace the soap, and they only give one towel each time they make up the room.
We had to walk to the reception to request our additional towels for the first 5 days. After the 5th day, someone had the sense to give us more towels during housekeeping.
If you’re here as a couple, I guess you will find the place Instagram worthy. But as a family, this place has definitely got a lot of room for improvement.