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Lotte City Hotel Jeju

4.0 star property

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Photo gallery for Lotte City Hotel Jeju

[2nd session Outdoor Pool PKG] Deluxe Mountain Twin - Pool Access for 2 | Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Front of property – evening/night
42-inch LED TV with digital channels, TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym

Explore the area

Map
83, Doryeong-ro, Jeju City, Jeju, 63127
  • Cheju Halla General Hospital
    ‪3 min walk‬
  • Nuwemaru Street
    ‪6 min walk‬
  • Paradise Casino
    ‪10 min walk‬
  • Jeju (CJU-Jeju Intl.)
    ‪7 min drive‬

Room options

View all photos for [Jul-Aug Night Time Pool PKG] Deluxe Double Mountain - Pool for 2 (8-10 PM), Adult Only

Premium bedding, pillow-top beds, in-room safe, desk

[Jul-Aug Night Time Pool PKG] Deluxe Double Mountain - Pool for 2 (8-10 PM), Adult Only

  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for [2nd session Outdoor Pool PKG] Deluxe Mountain Twin - Pool Access for 2

[2nd session Outdoor Pool PKG] Deluxe Mountain Twin - Pool Access for 2 | Premium bedding, pillow-top beds, in-room safe, desk

[2nd session Outdoor Pool PKG] Deluxe Mountain Twin - Pool Access for 2

  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for [Jul-Aug Night Time Pool PKG] Standard Family Twin - Pool for 3 (8-10 PM)

Premium bedding, pillow-top beds, in-room safe, desk

[Jul-Aug Night Time Pool PKG] Standard Family Twin - Pool for 3 (8-10 PM)

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for [1st session Outdoor Pool PKG] Deluxe Mountain Twin - Pool Access for 2

Premium bedding, pillow-top beds, in-room safe, desk

[1st session Outdoor Pool PKG] Deluxe Mountain Twin - Pool Access for 2

  • Mountain view
  • Sleeps 2
  • 2 Single Beds

[Jul-Aug Night Time Pool PKG] Deluxe Mountain Twin - Pool for 2 (8-10 PM), Adult Only

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, City View

View from room

Standard Double Room, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for [2nd session Outdoor Pool PKG] Deluxe Mountain Double - Pool Access for 2

Premium bedding, pillow-top beds, in-room safe, desk

[2nd session Outdoor Pool PKG] Deluxe Mountain Double - Pool Access for 2

  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for [2nd session Outdoor Pool PKG] Standard Family Twin - Pool Access for

Premium bedding, pillow-top beds, in-room safe, desk

[2nd session Outdoor Pool PKG] Standard Family Twin - Pool Access for

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for [1st session Outdoor Pool PKG] Standard Family Twin - Pool Access for 2

Premium bedding, pillow-top beds, in-room safe, desk

[1st session Outdoor Pool PKG] Standard Family Twin - Pool Access for 2

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for [Samsung Card x Lotte Hotels] Standard Family Twin, City View + Pool Access for 2 (2nd Session)

Premium bedding, pillow-top beds, in-room safe, desk

[Samsung Card x Lotte Hotels] Standard Family Twin, City View + Pool Access for 2 (2nd Session)

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for [1st session Outdoor Pool PKG] Deluxe Mountain Double - Pool Access for 2

Premium bedding, pillow-top beds, in-room safe, desk

[1st session Outdoor Pool PKG] Deluxe Mountain Double - Pool Access for 2

  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, City View

Premium bedding, pillow-top beds, in-room safe, desk

Standard Twin Room, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room, City View (3 Single beds)

Standard Triple Room, City View (3 Single beds) | Premium bedding, pillow-top beds, in-room safe, desk

Standard Triple Room, City View (3 Single beds)

  • 30 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Family Twin Room, City View (Double + Single Bed)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Family Twin Room, City View (Double + Single Bed)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Twin Room, Ocean View (Deluxe)

Premium bedding, pillow-top beds, in-room safe, desk

Family Twin Room, Ocean View (Deluxe)

  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Superior Suite Double Room, Ocean View

Premium bedding, pillow-top beds, in-room safe, desk

Superior Suite Double Room, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite Double Room, Mountain View

Premium bedding, pillow-top beds, in-room safe, desk

Superior Suite Double Room, Mountain View

  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite Family Twin Room, Mountain View

Premium bedding, pillow-top beds, in-room safe, desk

Superior Suite Family Twin Room, Mountain View

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for [Room Randomly Assigned Upon Check In]

Premium bedding, pillow-top beds, in-room safe, desk

[Room Randomly Assigned Upon Check In]

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, Mountain View

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Double Room, Mountain View

  • 29.8 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, Mountain View

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Twin Room, Mountain View

  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, Ocean View

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Double Room, Ocean View

  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Twin Room, Mountain View (Deluxe)

Premium bedding, pillow-top beds, in-room safe, desk

Family Twin Room, Mountain View (Deluxe)

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Deluxe Twin Room, Ocean View

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Twin Room, Ocean View

  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Suite Family Twin Room, Ocean View

Premium bedding, pillow-top beds, in-room safe, desk

Superior Suite Family Twin Room, Ocean View

  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

Lotte City Hotel Jeju

Eco-certified hotel connected to a shopping centre in Yeon-dong with free parking
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business centre and concierge services.
Lotte City Hotel Jeju offers 255 accommodations with a safe and complimentary bottles of water. Pillowtop beds feature premium bedding. 42-inch LED televisions come with digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us they can't get enough of Lotte City Hotel Jeju's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from Cheju Halla General Hospital. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy local and international cuisine at C`cafe, a buffet restaurant with ocean views
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • 5 minutes by car from Tapdong Beach Plaza and 5 minutes from Dongmun Market
Lotte City Hotel Jeju offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre and 3 meeting rooms are available. The eco-certified Lotte City Hotel Jeju also features multilingual staff, concierge services, and laundry facilities. Free self parking is available.

This 4-star Jeju City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
C`cafe – Overlooking the ocean, this buffet restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
C`Lounge – This bar is located by the pool. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free covered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: KRW 30,000 for adults and KRW 25,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • C`cafe
  • C`Lounge

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • In the mountains

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
It is the property’s policy that children under 19 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Pool fee: KRW 12000 per person, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KRW 30000 for adults and from KRW 25000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property's rooftop outdoor pool is closed periodically due to weather conditions.
This property does not provide disposable personal items, such as toothbrush and toothpaste.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Lotte City Hotel Jeju
Lotte City Jeju
Lotte Hotel Jeju City
Lotte Jeju City Hotel
Lotte Hotel Jeju Seogwipo, Jeju-Do
Lotte City Hotel Jeju Hotel
Lotte City Hotel Jeju Jeju City
Lotte City Hotel Jeju Hotel Jeju City

Lotte City Hotel Jeju Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 723 out of 1099 reviews
Rating 8 - Good. 249 out of 1099 reviews
Rating 6 - Okay. 70 out of 1099 reviews
Rating 4 - Poor. 24 out of 1099 reviews
Rating 2 - Terrible. 33 out of 1099 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Stayed 4 nights in Oct 2024

10/10 Excellent

woolin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Kristopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay with lotte hotels at jeju island. It was about a 30 walk to the airport and a short bus ride from the airport. Checking in was very easy and the view was nice from the top floors. I would stay here again.
Stayed 3 nights in Oct 2024

6/10 Okay

Chen Yeong Wilson

Stayed 4 nights in Oct 2024

10/10 Excellent

Kian Chuan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lotte hotel
Fantastic place and location, service is best and price is reasonable.
Stayed 3 nights in Oct 2024

10/10 Excellent

Moon

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very clean, toilet kept breaking down but overall place was good and staff were nice. Very accommodating.
Stayed 6 nights in Oct 2024

6/10 Okay

lynn

Stayed 2 nights in Sep 2024

8/10 Good

Rae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was a bit expensive but our stay here was very comfortable
Stayed 3 nights in Oct 2024

8/10 Good

young

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, easy parking, shop around area and restaurants.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jihoon

Stayed 1 night in Oct 2024

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to from the airport (10 mins bus ride). The staff were friendly and really helpful. The room is a little dated but the bathroom is lovely. I paid to use the pool and sauna, which is well worth it. Would happily stay here again.
Stayed 2 nights in Oct 2024

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
I don't think it's a lotte problem but it's a good desert for good food and selection. Not hotels fault.
Stayed 5 nights in Oct 2024

8/10 Good

Donghak

Stayed 7 nights in Oct 2024

8/10 Good

Gabriella, Sandy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No facility for making coffee. Had to go out to buy coffee every morning. Not enough storage space for our clothing or hangers. Had to request a couple of hangers. The housecleaning were very good and everything was clean in the room. The best part of our stay was the dining facility on the 22nd floor. Very good breakfast for what we paid. Good value, economic for the week's stay.
Stayed 7 nights in Oct 2024

10/10 Excellent

Don, Tustin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing is convenient and the hotel is clean and kind.
Stayed 5 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and the room was clean, convenient, and comfortable. Only semi-negative thing I would say is our room was starting to look a bit dated and could likely use an update.
Stayed 2 nights in Oct 2024

8/10 Good

Clement Kai-Man

Liked: Cleanliness, amenities
Convenient location but the hotel facilities were a bit dated . We asked to switch to an equivalent room upon arrival but were told bluntly that rooms of the same tier would require additional payment upfront. Also the non-Korean breakfast offering was limited .
Stayed 3 nights in Aug 2024

10/10 Excellent

Ingrid

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location
Stayed 1 night in Oct 2024

10/10 Excellent

Naznin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 4 nights in Oct 2024

10/10 Excellent

Jade

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
First time here and the staff was really friendly and helpful since we were foreigners. The room was really clean and had no problems. Love that we had house slippers too 😊 Thank you for a wonderful hospitality ♥️
Stayed 5 nights in Sep 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Alma

Travelled with group
Initially, I booked three nights and then changed the reservation to four. I had a confirmation from Hotels.com at Room Price ₩874,665 for four nights, ₩198,788 avg./night. 9/12/2024 ₩167,400; 9/13/2024 ₩181,350; 9/14/2024 ₩223,200; 9/15/2024 ₩223,200; Taxes ₩79,515. When I arrived on the 12th, the hotel had a three-night reservation and asked that I make a reservation on my phone for the fourth night while standing at the reception desk. The hotel also informed me that the rate was ₩236,200/night x 4 nights. I refused to pay that amount and asked to see the manager. Ultimately, the hotel honored the Hotels.com rate only because I had a Korean friend who could talk to them in Korean. Breakfast was from 7 to 10 a.m. When I arrived at 9:30 a.m. on the first day, the hostess checked the time on her watch instead of greeting me as if to indicate I was late. I found her behavior inappropriate, but similar behavior was exhibited every morning at breakfast during my stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice
Stayed 2 nights in Sep 2024

10/10 Excellent

Marie

Stayed 3 nights in Sep 2024

4/10 Poor

Sandra

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpet was stained, ac wasn’t working well, there was lingering smell like dirty rag and cleaner in the hallways, people snorkeling in a three foot pool and very crowded. The bed was like cardboard. The breakfast buffet staff were hovering and very rude. The “ocean view”was laughable. It’s a view of the airport and a tiny sliver of ocean in the distance.
Stayed 4 nights in Sep 2024