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Hotel Sumiya Cuernavaca

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Sumiya Cuernavaca

Hallway
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Garden
Premium bedding, down duvets, minibar, in-room safe
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Room service
    Room service

Explore the area

Map
Int. Fraccionamiento Sumiya S/N, Col. Jose Parres Jiutepec, Jiutepec, MOR, 62550
  • Balneario La Cascada
    4 min drive
  • Tabachines Golf Club
    10 min drive
  • Papalote Museo del Niño
    11 min drive
  • Cuernavaca, Morelos (CVJ-General Mariano Matamoros)
    35 min drive

Room options

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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Room

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The price is CHF 191
for 1 night
includes taxes & fees
9 Dec - 10 Dec
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About this property

Hotel Sumiya Cuernavaca

Jiutepec hotel in Sumiya with 2 restaurants and full-service spa
Along with 2 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a snack bar/deli are on-site. Change of towels is available on request
Hotel Sumiya Cuernavaca offers 163 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature down duvets and premium bedding. 65-inch Smart televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
The on-site spa has massage/treatment rooms. Services include massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hotel Sumiya Cuernavaca. During your stay, you'll be within walking distance of Balneario La Cascada. Free WiFi in public areas, free self-parking and 2 restaurants are available.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy Asian cuisine while dining at Sumiya
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at the spa
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes tennis courts and a 24-hour gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 4-minute drive from Balneario La Cascada and 7 minutes from Forum Cuernavaca
Hotel Sumiya Cuernavaca offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and a meeting room are available. A terrace, multilingual staff, and a garden are also featured at the business-friendly Hotel Sumiya Cuernavaca. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Jiutepec hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to noon.
Sumiya – This restaurant specialises in Asian cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
La Arboleda – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Open daily.
La Cascada – This poolside bar only serves light fare. Open selected days.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 270 to 750 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • La Arboleda
  • La Cascada
  • Sumiya

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 65-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 270 to 750 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Camino Real Sumiya
Camino Real Sumiya Cuernavaca
Camino Real Sumiya Hotel
Camino Real Sumiya Hotel Cuernavaca
Sumiya
Sumiya Camino Real
Cuernavaca Hotel Camino Real Sumiya

Hotel Sumiya Cuernavaca Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 619 out of 1012 reviews" "
Rating 8 - Good. 229 out of 1012 reviews" "
Rating 6 - Okay. 102 out of 1012 reviews" "
Rating 4 - Poor. 37 out of 1012 reviews" "
Rating 2 - Terrible. 25 out of 1012 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Beatriz

Stayed 1 night in Aug 2024

10/10 Excellent

José

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel. Was there for a weeding but all was fantastic.
Stayed 1 night in Jun 2024

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Abraham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Miroslava

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gerente en restaurante japones
llegamos para cenar el sábado, y el restaurante estaba super tranquilo, éramos 6 personas, el gerente nos dice, claro esperen 10 min, en lo que tenemos lista su mesa...si había mesas, a lo que respondió mi esposo, es mucho tiempo, el gerente responde, bueno 8 min... o sea no entendimos su lógica, simplemente nos hacen pasar y punto, realmente nos cayo muy mal,tenemos más de 20 años ir a ese hotel, lo que si notamos fue el servicio,la realidad es que camino real, tuvo un excelente servicio, les falta, sumado a otro detalle más. muchas gracias!
Stayed 3 nights in Jul 2024

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Todo excelente, excepto por…
La noche del sábado 20 de julio, la hostess del restaurante Sumiya nos indicó que había espera de una hora. Nos anotamos y regresamos una hora después. Entonces, al regresar era evidente que había menos gente y cuando preguntamos cómo iba la lista de espera un mesero nos dice que podemos pasar y al estarnos sentando en la mesa la hostess de un inicio nos dice que lo lamenta mucho que hay una persona antes de nosotros y procede a levantarnos de la mesa y nos hace esperar de nuevo. Cinco minutos después regresa y nos dice que nuestra mesa está lista, para su mala fortuna la misma de la cual nos levantó… una falta total de cortesía y más tomando en cuenta que había varias mesas vacías.
Stayed 3 nights in Jul 2024

8/10 Good

oscar

Liked: Cleanliness, property conditions & facilities, room comfort
Bonito Hotel pero moscos muy agresivos.
La recamara muy bien en todos aspectos, el edificio primavera por fuera deja mucho que desear en cuanto a mantenimiento; el servicio en la alberca muy bien pero las bebidas no muy bien , regrese una margarita porque era agua de limon , eso si con muchisimo hielo. En el restauran tambien mi esposa pidio aperol Spritz y lo regreso por apenas y pintaba el color. La comida tambien muy heterogenea una sopa de mariscos excelente pero una lasagna de mariscos muy mala; los rollos excelentes pero las brochetas de pollo las regresamos porque el pollo estaba duro y muy reseco, como pollo viejo o brochetas preparadas desde mucho tiempo antes.Por lo demas pequeños detalles que pasan en todos lados.
Stayed 2 nights in Jul 2024

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large garden areas, great pool area. Were undergoing renovations im some areas, otherwise would’ve been an excellent stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Joaquin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

José

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindo hotel, maravillosas habitaciones. El único pero sería el balcón… La atención, extraordinaria.. los precios no tanto.. La comida, muy pobre. El único verdadero bemol del hotel
Stayed 2 nights in Jun 2024

10/10 Excellent

alejandro missael avalos

Stayed 1 night in Jun 2024

10/10 Excellent

Norman

Travelled with family
Liked: Cleanliness, staff & service, amenities
Need a general maintenance.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ximena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it
Stayed 1 night in Jun 2024

10/10 Excellent

Guillermo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible! Will definitely stay again.
Stayed 3 nights in Jun 2024

10/10 Excellent

Gustavo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall an outstanding experience.
Stayed 2 nights in May 2024

10/10 Excellent

Adriana

Travelled with family
Liked: Property conditions & facilities
I visit this property every year. The rooms are always clean. The beds are very comfortable. The air conditioning works and I can control the temperature. The staff is very nice. The only part that is not the best is the spa facility. The staff is great but the spa facility itself needs to be updated. The pool is large but not deep.
Stayed 5 nights in May 2024

8/10 Good

Verified traveller

Travelled with family
Lindo lugar, buen servicio, comida rica, solo las bebidas caras
Stayed 4 nights in May 2024

8/10 Good

Morris

Travelled with group
Beautiful grounds and common areas. Rooms ok.
Stayed 1 night in May 2024

10/10 Excellent

Emmanuel Horeb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Jose Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Un fast Feedback
1. Concierge deben tener valores principales, servicio y velocidad en ambos casos cuando lo ocupe 2 veces ninguno de los 2 es bueno. 2. Primero me dieron vasos de plástico suaves en la alberca (contaminan) luego hicieron lo correcto vasos de plástico duros, al final cambiaron por vasos de vidrio en alberca,son peligrosos, y más con niños. 3. Los camareros de la alberca siendo las 5pm están más preocupados por cortar el servicio que por dar continuidad al servicio.
Stayed 2 nights in May 2024