A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. Self parking is free. Other amenities include a bar/lounge, a sauna and massage/treatment rooms.
El Chante Spa Hotel offers 19 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. This accommodation offers separate sitting areas. Plasma televisions come with premium satellite channels and DVD players. Bathrooms include a shower, slippers, designer toiletries and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the hotel include an outdoor pool and a sauna.
The on-site spa has 15 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room. The spa is open daily. Guests under 15 years old are not allowed in the spa. There are hot springs/mineral springs on site.
During your stay at El Chante Spa Hotel, you'll be within walking distance of Lake Chapala. Features include free self-parking, plus a full-service spa and an outdoor pool.
Free self-parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Take a swim in the outdoor pool
Indulge with manicures and pedicures, mud baths or body wraps at the spa
Services include a concierge, luggage storage and wedding services
On-site recreation includes a sauna
Just a 3-minute drive from Lake Chapala and 9 minutes from Monte Coxala Spa
El Chante Spa Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge.
El Chante Spa Hotel also features gift shops/newsstands, a garden, and concierge services. Self parking is free.
This 3.5-star Jocotepec hotel is smoke free.
El Chante Spa Hotel has a restaurant serving breakfast, lunch and dinner.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Parking and transport
Free self parking on site
Food and drink
A bar/lounge
A restaurant
Things to do
Full-service spa
Outdoor pool
Sauna
Conveniences
24-hour front desk
Gift shop/newsstand
Hair salon
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Wedding services
Business services
Computer station
Outdoors
Garden
On a lake
Full-service spa
15 treatment rooms
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hot tub
Hot/mineral springs
Manicures/pedicures
Massage
Mud bath
Sauna
Spa open daily
Steam room
Accessibility
Lift
Room amenities
Bedroom
Bedsheets provided
Bathroom
Designer toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided
Entertainment
DVD player
Plasma TV with premium satellite channels
Food and drink
Free bottled water
Limited room service
More
Access via exterior corridors
Air conditioning
Iron/ironing board on request
Safe
Separate sitting area
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 11:30 AM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
This property welcomes adults only.
Rollaway/extra beds are available for MXN 1000.0 per day.
Cots (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A damage deposit of MXN 2000 will be collected before check-in.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Rollaway bed fee: MXN 1000.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
We should mention
Pool access available from 8 AM to 8 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
This is an adults-only property and children 16 years old and younger aren't allowed.
Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
Chante Spa
El Chante
El Chante Spa
El Chante Spa Hotel
El Chante Spa Hotel Jocotepec
El Chante Spa Jocotepec
El Chante Hotel Jocotepec
El Chante Spa Hotel Jocotepec, Mexico - Jalisco
El Chante Spa Hotel Jocotepec
El Chante Spa Hotel Hotel
El Chante Spa Hotel Jocotepec
El Chante Spa Hotel Hotel Jocotepec
El Chante Spa Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The good:
Staff is very friendly, place is really nice and food and service are excellent.
The bad:
Shower was not clean. Had hairs from previous stay. (Complained and they took care of it)
No hot water, complained and they moved me to another room which had the same problem. Complained again and hot water came out. Last day back to the cold water. 4 showed total (3 cold and 1 with hot water )
This place has a lot of potential and maybe it was amazing before but with this issue I would not stay again. Sad because staff is really nice and food is amazing
Fantastic environment, great food, but not that many options because some vegetables or meats available. Chef Arturo came out to offer some other great delicious options, my wife and me were amazed that he personally went to ask and offer options. He cooks fantastic, we asked for him to congratulate him twice, the room was fantastic and clean all the time. Spa people were honest and professional, massage really relaxing and good.
Miguel
Stayed 2 nights in Jun 2023
8/10 Good
Verified traveller
14 May 2023
Liked: Cleanliness, staff & service, room comfort
Excelente property in particularly the pool and grounds area. The room view was great however, AC and carpet were not good.
Service at restaurant was excellent not so much at the reception desk.
Verified traveller
Stayed 1 night in May 2023
8/10 Good
Kristy
Travelled with partner
14 Apr 2023
Liked: Amenities
El jardín y la alberca están hermosas, muy bien cuidados. El servicio en restaurante está lenta y no tan atento. La limpieza de las habitaciones necesita más atención, y la falta de agua caliente fue decepcionante y sorprendente por el precio que pagamos. En resumen, nuestra estancia estuvo bien pero no excelente.
Honestly, at the time of check-in they asked you to please "Do not make a lot of noise" but all the neighborhood around has a lot of barking dogs all night long and in the very early morning 7-8 am a laud noise from the gardener. Also, the Hotel mentioned "Breakfast Included" but once you there on site, is limited, you can only have a breakfast with the coupons they gave you. and if you go over the $420 pesos, they charge you and extra cup of Juice or Coffee to expensive.
La limpieza de la habitación deja mucho que desear, honestamente han bajado mucho la calidad de todo comparado a veces previas que ya habíamos visitado el hotel.
Al momento de hacer check out tuvimos la experiencia mas desagradable de toda la vida. Quisimos pagar los cargos remanentes con American Express, sin embargo su terminal no tenía conexión, literalmente era la única forma de pago con la que contábamos, al momento de ver que la terminal no iba a funcionar le comentamos a la persona del front desk que nos permitiera ir al banco a sacar dinero y que le dejabamos la tarjeta y nuestros documentos en garantía.
Nos retuvieron las llaves del auto y nuestras pertenencias, no nos permitieron salir de la propiedad y nos vimos en la necesidad de llamar a la policia para que nos auxiliara.
La PEOR experiencia de todas, el PEOR servicio al cliente. Jamas volveríamos a hospedarnos en el hotel, nunca lo recomendaríamos y quedamos extremadamente indignados y con un mal sabor de boca por el trato tan pobre que dan a sus huéspedes. El peor hotel de todos
Everything was wonderful! The only problem was the noises at night, one night some guests partied all night and they were not told to lower the volume.
Otherwise, everything was great! Highly recommend this property!
Tienes que firmar un montón de hojas, hay muchos zancudos, hay moho en los baños, el servicio de restaurante es muy caro para las porciones que ofrecen, la vibra fuera de ser relajante es pesada, el camino para llegar es pésimo.
A beautiful property located in an isolated small town. The pool is clean, and it has a jacuzzi. A great place for some quiet rest and relaxation.
There is no internet available except for the lobby area. The service can be slow at times. The food is pricey but adequate.
Super limpio, el personal muy amable, la comida del restaurante muy rica pero hay muchos sancudos y no wifi.
Verified traveller
Stayed 1 night in Jul 2021
10/10 Excellent
Verified traveller
29 Jun 2021
Verified traveller
Stayed 2 nights in Jun 2021
2/10 Terrible
Verified traveller
Travelled with partner
21 Jun 2021
Liked: Cleanliness
Disliked: Staff & service
Property is nice, well maintained.
Neighborhood is not that nice.
In general, staff do a fair job.
Nayeli, at front desk though, was rude and mean towards us and other customers.
This employee Nayeli is way below the level of customer service provided by her fellow employees.
Our weekend was ruined by this person.
Otherwise, stay was OK.