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Quality Inn Downtown

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn Downtown

Exterior
Lobby
Free daily on-the-go breakfast
Seasonal outdoor pool
Lobby

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
  • Pet-friendly
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
1900 S Roan St, Johnson City, TN, 37601
  • Tweetsie Trail Trailhead
    17 min walk
  • Yee-Haw Brewing Company
    2 min drive
  • Tipton-Haynes Historic Site
    2 min drive
  • Tri-Cities, TN (TRI-Tri-Cities Regional)
    24 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed with Sofa bed, Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Smoking (Efficiency)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Smoking (Efficiency)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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Exterior

Sleep Inn & Suites

Breakfast included
Pet-friendly
Parking included
Free WiFi
4.2 out of 5, Very good, (570)
The price is CHF 92
for 1 room
includes taxes & fees
2 Jan - 3 Jan
Sleep Inn & Suites

About this property

Quality Inn Downtown

Hotel in Johnson City with free breakfast and seasonal outdoor pool
This hotel features a seasonal outdoor pool, a business centre and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, free newspapers and a front desk safe are on-site.
Quality Inn Downtown offers 44 air-conditioned accommodations with a safe and free newspapers. Flat-screen televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn Downtown. During your stay, you'll be within walking distance of Tweetsie Trail Trailhead. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Just a 2-minute drive from Tweetsie Trail Trailhead and a few minutes from Yee-Haw Brewing Company
  • Pets welcome for a fee
Public spaces have free WiFi. There's an onsite business centre. Free breakfast is available daily. The business-friendly Quality Inn Downtown also features a seasonal outdoor pool, complimentary newspapers in the lobby, and a front desk safe. Self parking is free.

Smoking is allowed in designated areas at this Johnson City hotel.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Seasonal outdoor pool

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Hotel Johnson City
Quality Inn Downtown Hotel
Quality Inn Johnson City
Quality Johnson City
Quality Inn Downtown Johnson City
Quality Inn Downtown Hotel Johnson City

Quality Inn Downtown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 141 out of 476 reviews" "
Rating 8 - Good. 157 out of 476 reviews" "
Rating 6 - Okay. 78 out of 476 reviews" "
Rating 4 - Poor. 49 out of 476 reviews" "
Rating 2 - Terrible. 51 out of 476 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Francine

Stayed 1 night in Jun 2024

2/10 Terrible

Charlie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I walked in my room, turned around and walked right back out. Carpet was gross, paint was nasty in a lot of spots, ceiling was crusty, door barely closed. Just gave me the ick. BUT front desk lady was amazing service
Stayed 1 night in Aug 2024

10/10 Excellent

Hardeep

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room I love that
Stayed 6 nights in Aug 2024

4/10 Poor

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It's a bit noisy a lot of homeless people around there. The first time I stayed there everything went smooth but the second time they had a new lady up front who didn't know what she was doing. She over charged my bill by hundreds of dollars. She said they only trained her for one day,so its not her falt . Besides that the room was okay. Hot water worked ,but both stays the beds could use updated. They fixed my bill the day of check out
Stayed 2 nights in Aug 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice, clean, comfortable, and offeren a nice breakfast. Its the nicest Quality Inn Ive stayed in. Will definitely stay there again.
Stayed 2 nights in Aug 2024

4/10 Poor

Stephanie

Stayed 3 nights in Jun 2024

2/10 Terrible

Joe

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nate

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Katie

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location
Staff went above and beyond to ensure our stay was perfect! Pool was clean and perfect temperature. Room was clean and met all expectations.
Stayed 1 night in Jul 2024

8/10 Good

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Roberta

Travelled with family
Liked: Cleanliness, staff & service, amenities
The carpet in our room was sticky
Stayed 2 nights in Jul 2024

2/10 Terrible

Tanya

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Area is sketchy with homeless people outside. The toilet is nearly falling off. The carpet is disgusting. Bedding smelled like smoke. Sofa in the room was stained.
Stayed 2 nights in Jul 2024

8/10 Good

Brandon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great Room was clean Pool was well maintained/clean
Stayed 1 night in Jul 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and staff.
The hotel was wonderful. Staff was fabulous. Room very clean and comfortable. Highly recommended.
Stayed 3 nights in Jul 2024

2/10 Terrible

Sara L

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were professional. The carpet was dirty, just disgusting. The toilet lid was broken, toilet is so low, tub had stains, all bedding had stains and when I looked inside pillow case, the pillow had yellow stains. The shower head pressure was low. Overall, it really needs upgrading. There was a sticker on mirror that said they have room serviced every three days unless you ask for it. I had not seen it though. My trash was overflowing. I had to go to front desk to ask for toilet paper. My family and I will not stay there again.
Stayed 3 nights in Jun 2024

2/10 Terrible

Emma

Stayed 3 nights in Jun 2024

2/10 Terrible

Barb

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

2/10 Terrible

Marleny

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in the first floor and the smoke smell was horrible. It gave me a headache, the carpet is nasty and I had to ask the receptionist to change my room, I found another guest with the same complaint. The hotel should get rid of the carpet and install laminate so the smoke smell would disappear.
Stayed 3 nights in Jun 2024

8/10 Good

Kelly

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The pattern of the carpet made it look like there was sand/dirt all over the carpet. (There wasn't). Very loud (next to highway). Everyone was friendly. Continental breakfast was good. Showers very nice. Pool very nice. Pillows and sheets had questionable smudges.
Stayed 2 nights in Jun 2024

10/10 Excellent

Lisa Jean

Stayed 1 night in Jun 2024

10/10 Excellent

Timothy

Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Anastazia

Travelled with family
Liked: Staff & service, amenities
Polite staff, clean lobby, and good breakfast. Room was somewhat dirty but overall we had a good experience!
Stayed 1 night in Jun 2024

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent for the money
The ladies were the sweetest at the front desk!!!
Stayed 1 night in Jun 2024