4/10 Médiocre
Yana L.
3 janv. 2025
Les points faibles : Propreté
Hot tub/dishwasher/fireplace are broken and property is dirty
I found this house last minute for our New years gateaway and was very dissapointed finding it in dirty condition. I have never rented something in such a condition. Some of the dirty dishes were left in the sink. We found spider web everywhere. But the most disappointing part was broken hot tub, dishwasher with sign "out of order" and fireplace. I regret that I didnt read reviews before booking it. Looks like it all got broken long time ago and they still have hot tub on the listing which was the main reason choosing this house. So, I couldn't find anything to move out and we had to deal with it. Management answers pretty slow. If you need something right now, you wont get an answer. Even though, they compensate some money, it still didn't cover our dissapotment. We would rather to pay more and have better conditions to celebrate the holiday. I think they either should care about this house better or remove hot tub from the listing/add description what is out of order. That would be much fair
Yana L.
Séjour de 7 nuits en décembre 2024