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Hyatt Place Johor Bahru Paradigm Mall

4.0 star property

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Photo gallery for Hyatt Place Johor Bahru Paradigm Mall

Hypo-allergenic bedding, minibar, in-room safe, desk
Terrace/patio
Lobby sitting area
Reception
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
JALAN MEWAH RIA 2, BUKIT MEWAH, Johor Bahru, 81200
  • Paradigm Mall Johor Bahru
    ‪1 min walk‬
  • Sutera Mall
    ‪3 min drive‬
  • Aeon Mall Bukit Indah
    ‪8 min drive‬
  • Johor Bahru (JHB-Senai Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, Multiple Beds, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, Multiple Beds, City View

  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed with Sofa bed, City View

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, Multiple Beds

  • 31 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, Multiple Beds, Pool View

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, Multiple Beds, Pool View

  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Pool View

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed with Sofa bed, Pool View

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed with Sofa bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Place Johor Bahru Paradigm Mall

Hotel with a 24-hour front desk, steps from Paradigm Mall Johor Bahru
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking. Change of towels is available on request
Hyatt Place Johor Bahru Paradigm Mall offers 202 air-conditioned accommodations with minibars and a safe. 55-inch Smart televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

This Johor Bahru hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.
Our customers tell us that they can't get enough of the shopping around Hyatt Place Johor Bahru Paradigm Mall. During your stay, you're just a quick walk from Paradigm Mall Johor Bahru. Enjoy features like free WiFi in public areas and a free manager's reception, plus an outdoor pool.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, laundry facilities and an ATM
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Steps from Paradigm Mall Johor Bahru and a 3-minute drive from Sutera Mall
Hyatt Place Johor Bahru Paradigm Mall offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces.

Hyatt Place Johor Bahru Paradigm Mall also features laundry facilities, dry cleaning/laundry services, and a front desk safe. For a fee, parking is available.

This 4-star Johor Bahru hotel is smoke free.

The hotel hosts a free manager's reception daily.
Hyatt Place Johor Bahru Paradigm Mall has a restaurant on site.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered parking on site (MYR 6 per day)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: MYR 65 for adults and MYR 32.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool
  • Shopping centre

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Hardwood flooring in room
  • No lift
  • Thin carpet in room

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 17 March 2025 to 16 July 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hyatt Place Johor Bahru Paradigm Mall

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 65.00 for adults and from MYR 32.50 for children
  • Covered self-parking fee: MYR 6.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hyatt Place Johor Bahru
Hyatt Place Johor Bahru Paradigm Mall Hotel
Hyatt Place Johor Bahru Paradigm Mall Johor Bahru
Hyatt Place Johor Bahru Paradigm Mall Hotel Johor Bahru

Hyatt Place Johor Bahru Paradigm Mall Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 151 out of 243 reviews
Rating 8 - Good. 69 out of 243 reviews
Rating 6 - Okay. 14 out of 243 reviews
Rating 4 - Poor. 4 out of 243 reviews
Rating 2 - Terrible. 5 out of 243 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tat Wee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not the first time we staying here and we have nothing but good thoughts about this place.
Stayed 1 night in Dec 2024

10/10 Excellent

Aisha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Space was big and clean. Check in was speedy as well. Warm welcome by the front desk. Great experience overall & would return with family next time
Stayed 1 night in Dec 2024

10/10 Excellent

Xanthe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Errol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jerlynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Tan

Stayed 2 nights in Dec 2024

10/10 Excellent

TAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to have bubbles pool.
Stayed 1 night in Dec 2024

10/10 Excellent

BOON KAI

Liked: Cleanliness, staff & service, property conditions & facilities
New and clean
Stayed 1 night in Dec 2024

10/10 Excellent

Chiaw Gek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was big and clean. Staff very friendly and helpful. We also got a wheelchair accessible room for my mother-in-law which is very good. Only complaint is that the aircon maximum temperature is 24 degress C and it can get very cold.
Stayed 2 nights in Dec 2024

8/10 Good

YEW

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
nothing
Stayed 1 night in Dec 2024

4/10 Poor

KIM CHENG

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Ridhwan

Stayed 1 night in Nov 2024

10/10 Excellent

Chua Chin

Stayed 1 night in Oct 2024

2/10 Terrible

Nurul

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stressful and not enjoyable stay
We requested for connecting rooms. I called both hyatt place as well as hotels.com prior to my check-in. Both mentioned that it's subject to availability when I check-in. So i came earlier and requested again. However, staff who attended to me, Nazwan, could not give me a comnecting room. Perhaps he is new as I've never seen him before. He did not go beyond the mile to check for me or make any other effort. To add to my context, i was travelling with elderly parents in their 70s and a toddler. In my request, I wrote my need for connecting rooms and rooms near the lift. Instead, i was given rooms right at the end of the corridor which was a long walk! Room 1610 and 1611 to be exact. I faced the same problem with hyatt place multiple times. Service at Holiday Inn JBCC is much better. Many times, check-in staff there would amend my bookings upon seeing my condition. They would even call upon their manager for help. Their level of service at Holiday Inn is impeccable! Despite the stressing stay, the technician (man with specs) and the staff who came to our room to repair our tv as well as pass a sewing kit to my parents was nice and polite.
Stayed 2 nights in Nov 2024

10/10 Excellent

Angeline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a city view room and managed to get a high floor room at level 18 with an unblocked view. Room is spacious. Recommended for family.

10/10 Excellent

Chwee Sim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staffs are friendly, the location is very convenient and the carpark seems safe. Just take note that there is a parking rate of RM6/entry
Stayed 1 night in Nov 2024

10/10 Excellent

Marcus

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is well maintained and clean. Facilities are new and good to use.
Stayed 2 nights in Nov 2024

10/10 Excellent

ALBERT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Chia Hwei Celine, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable mid range hotel that is linked directly to a mall. Staff are friendly and proactive.
Stayed 2 nights in Nov 2024

8/10 Good

Yeo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast selection was limited.
Stayed 1 night in Nov 2024

10/10 Excellent

Qin Er

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay here. Loved the fresh orange juice for breakfast!
Stayed 2 nights in Nov 2024

8/10 Good

Kanthan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of The Best Place To Stay in JB
Friendly staff, clean rooms, quiet corner, connected to Paradigm mall, very convenient and walkable to everything you need.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is link to the shopping mall. Facility is good but the Aircon in our room is not working well. Is either too cold or too hot.
Stayed 1 night in Nov 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024