2/10 Horrible
Shin K.
24 déc. 2024
Les points faibles : Propreté
Avoid property at ALL COSTS.
By far the worst experience Ive ever had with a vacation rental AND host. First off, the address you receive when checking in is inaccurate. The address given during check in is a separate address about a 5 minute drive to the actual rental. The owner led us to the rented property and once we arrived, she WENT INSIDE the property and showed us around which was only the first red flag. The property is located in an unsafe neighborhood and we were not provided with keys. When we asked owner for the keys, she stated that we “don’t need keys because it is a safe neighborhood”. Upon arrival, we noticed bugs everywhere, broken microwave, DISGUSTING kitchen, dirty sheets, sticky and smelly property overall. The host was dismissive about the issues and once we reported them directly to vrbo, the host accused us of being unreasonable and refused to accommodate our issues. We were forced to find alternate accommodations last minute, costing us more money and stress. The host was rude, argumentative, and aggressive and instead of texting directly through vrbo, would text mean and unprofessional comments to my personal number. Save yourself the headache and AVOID THIS PROPERTY AT ALL COSTS.
Shin K.
Séjour de 3 nuits en décembre 2024