This is a very nice house in a good location. Bedrooms are located conveniently and each has a private bath. The large table in the enclosed lanai is perfect for meals and games. A washing machine on each floor is a nice plus. Unfortunately, only superficial cleaning and maintenance are performed— this is a shame because with only a modest amount of effort this could be an outstanding rental. To their credit, the management is quite responsive to correcting deficiencies but only in reaction to complaints; proactive maintenance to ensure that the house is ready for guests is lacking. The excuse that maintenance needs are unknown until pointed out by guests is nonsense. A simple walkthrough is all that is needed to spot burned out bulbs, broken fans, and towel rods hanging atilt because the wall anchors are loose. Unusable deck chairs with missing webbing and broken springs hanging to the floor below a loveseat obviously need repair or replacement even to a casual observer. Likewise, cleaning is insufficient. Dirt buildup on top of the refrigerator, light globes filled with dead insects and waiving dust webs, dirt and insect debris in drawers and cupboards appeared to have been missed on more than one cleaning cycle.
These deficiencies were not so great that our vacation was ruined — we still had a good time and enjoyed staying at the house. But given the rental costs, especially the cleaning charges, I expected more.