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Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel

Exterior
Exterior
In-room safe, desk, laptop workspace, blackout curtains
Indoor pool, open 7:00 AM to 11:00 PM, pool loungers
Free daily self-service breakfast

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
1315 Westgate Drive, Kalamazoo, MI, 49009
  • Oasis Hot Tub Gardens
    5 min drive
  • Western Michigan University
    6 min drive
  • Kalamazoo College
    7 min drive
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    13 min drive

Room options

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

  • 37 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Communications Accessible)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Corner (Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Corner (Accessible Tub)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Accessible Tub)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Living Area)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds (Living Area)

  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Communications Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Communications Accessible)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Living Area)

Suite, 1 King Bed (Living Area) | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed (Living Area)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Corner

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Kalamazoo West, an IHG Hotel
Pool
Parking included
Free WiFi
Restaurant
4.0 out of 5, Very good, (349)
The price is CHF 105
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Holiday Inn Kalamazoo West, an IHG Hotel

About this property

Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel

Hotel with free breakfast, in the vicinity of Western Michigan University
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a 24-hour business centre. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel offers 105 accommodations with a safe and coffee/tea makers. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Kalamazoo hotel provides complimentary wireless Internet access. 50-inch flat-screen televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel. During your stay, you'll be close to Western Michigan University. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by car from Western Michigan University and 7 minutes from Kalamazoo College
Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. Event space at this hotel measures 1001 square feet (93 square metres) and includes conference space. The business-friendly Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel also features coffee/tea in common area, concierge services, and complimentary newspapers in the lobby. Free self parking is available.

This Kalamazoo hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,001 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Kalamazoo West Hotel
Holiday Inn Express Kalamazoo West
Inn Express Kalamazoo West
Holiday Inn Express Suites Kalamazoo West
Holiday Inn Express Suites Kalamazoo West

Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 332 out of 626 reviews" "
Rating 8 - Good. 135 out of 626 reviews" "
Rating 6 - Okay. 61 out of 626 reviews" "
Rating 4 - Poor. 53 out of 626 reviews" "
Rating 2 - Terrible. 45 out of 626 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Ron

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Claudia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tavia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and updated. Conveniently located near hwy, restaurants and shopping. Staff were friendly and professional
Stayed 2 nights in Aug 2024

4/10 Poor

Carol

Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

JADRANKA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Romm was awesome. Little disappointment for no working pool.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Person at desk didn’t hardly understand English. Shows there’s a pool, was closed and wasn’t notified until check in. Bathroom floor hasn’t been wet mopped, very dirty. As well as shower floor. Wouldn’t stay here again. Not even close to being worth $188.00 a nite. Very disappointed
Stayed 1 night in Aug 2024

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 5 nights in Jul 2024

8/10 Good

Julie

Stayed 1 night in Aug 2024

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect and excellent breakfast.
Stayed 11 nights in Jul 2024

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful check in with Turkish receptionist student who is working at desk for short time while perfecting English language skills. Room was very large and clean except that the shower needs caulking; apparent mold where shower pan meets back wall.
Stayed 1 night in Aug 2024

2/10 Terrible

John

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Usage place to stay
Stayed 1 night in Jun 2024

10/10 Excellent

Izic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Vikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

MATT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Clean rooms. Provided extra bedding
Stayed 3 nights in Jul 2024

10/10 Excellent

walter

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Sherri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
My only issue was the white towels were not white. They were dinge and when I asked for more towels they said the cleaning poeple had them all, so if I see housekeeping to get them from them.
Stayed 2 nights in Jun 2024

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities
Flo was very friendly and kept the breakfast. area well stocked. Front desk staff also very friendly.
Stayed 1 night in Jul 2024

8/10 Good

Jennifer

Travelled with family
Liked: Property conditions & facilities
It was quiet and comfortable
Stayed 4 nights in Jul 2024

6/10 Okay

Christine

Liked: Staff & service
Disliked: Property conditions & facilities
Poor fit and finish. Poor hygene in rooms
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
No title for bad review
The hotel looks impressive but, I felt that the sheets had not been changed and I know the floor had not been washed because I spilled water and had to use a towel to wipe it and I ruined the towel it came up black that also goes for bathroom floor. Went down for coffee twice and none to be had, then went back down for their breakfast and had to wait. Lady complaining that she was the only one working but seen other staff members that could have helped her. So we had to leave without any coffee, juice or breakfast at this overpriced hotel. Will think twice before staying here again. No we didn’t call housekeeping because we checked in late and new nobody would come and we were tired so slept on top of sheets.
Stayed 1 night in Jun 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Seemed short-staffed but staff pleasant.
Stayed 2 nights in Jun 2024

4/10 Poor

Trenton

Travelled with family
Liked: Staff & service
Disappointing
While we normally like Holiday Inn this time it was very disappointing. We prepaid yet they double charged us after check out and we are still waiting for a refund. The pool was closed and the breakfast was horrible. Despite being earlier in the morning they were out of a ton and had broken equipment.
Stayed 1 night in Jun 2024