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The Plaza Hotel Downtown, Trademark Collection by Wyndham

3.0 star property

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Photo gallery for The Plaza Hotel Downtown, Trademark Collection by Wyndham

Exterior
Lobby sitting area
Suite, 1 King Bed, Non Smoking (One-Bedroom) | Premium bedding, pillow-top beds, in-room safe, desk
Ballroom
Junior Suite, 1 King Bed, Mountain View, Corner | Living area | 40-inch LCD TV with cable channels, TV

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Breakfast included
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
405 Victoria St, Kamloops, BC, V2C2A9
  • Sandman Centre
    ‪6 min walk‬
  • Royal Inland Hospital
    ‪8 min walk‬
  • Thompson Rivers University
    ‪5 min drive‬
  • Kamloops, BC (YKA)
    ‪16 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

Suite, 1 King Bed, Non Smoking (One-Bedroom) | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking (One-Bedroom)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Multiple Beds, Non Smoking (Two Bedroom)

Family Suite, Multiple Beds, Non Smoking (Two Bedroom) | Premium bedding, pillow-top beds, in-room safe, desk

Family Suite, Multiple Beds, Non Smoking (Two Bedroom)

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About this property

The Plaza Hotel Downtown, Trademark Collection by Wyndham

Victorian hotel with free breakfast and 24-hour business centre
This smoke-free hotel features a restaurant, a bar/lounge and a 24-hour business centre. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business centre and concierge services.
The Plaza Hotel Downtown, Trademark Collection by Wyndham offers 67 accommodations with a safe and free newspapers. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and microwaves can be requested.

The free breakfast at The Plaza Hotel Downtown, Trademark Collection by Wyndham gets good marks from our customers. During your stay, you're just a quick walk from Lansdowne Village Shopping Centre. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Lansdowne Village Shopping Centre and Kamloops Art Gallery
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly The Plaza Hotel Downtown, Trademark Collection by Wyndham. You'll have access to the indoor pool at a partner property. Parking is available for a fee.

This Victorian Kamloops hotel is smoke free.

Guests are served a free continental breakfast daily from 7 AM to 10:30 AM.
Tumbleweeds Lounge – This brewpub serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CAD 8 per night; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 7 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Tumbleweeds Lounge

Things to do

  • Indoor pool (guest access)
  • Piano

Family friendly

  • Access to nearby indoor pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 60.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The cardholder on the card used for reservation must be present at the time of check-in; if not available, an authorization form must be filled prior to arrival.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Maximum 2 (weight limit: 30 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 8.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: CAD 60.00 (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Plaza Hotel Kamloops
Plaza Kamloops
Plaza Hotel Trademark Collection Wyndham Kamloops
Plaza Hotel Trademark Collection Wyndham
Plaza Tramark Collection Wynd
The Plaza Hotel Trademark Collection by Wyndham
The Plaza Hotel Downtown Trademark Collection by Wyndham
The Plaza Hotel Downtown, Trademark Collection by Wyndham Hotel

The Plaza Hotel Downtown, Trademark Collection by Wyndham Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 377 out of 1315 reviews
Rating 8 - Good. 387 out of 1315 reviews
Rating 6 - Okay. 230 out of 1315 reviews
Rating 4 - Poor. 175 out of 1315 reviews
Rating 2 - Terrible. 146 out of 1315 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean and great amenities!
Stayed 1 night in Dec 2024

8/10 Good

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is located right down town. Close to bars, shops and cute restaurants.
Stayed 1 night in Dec 2024

6/10 Okay

Chelsea

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Great location near hockey rink. Easy access to public transport and downtown area. Needs a facelift and a good deep clean.
Stayed 4 nights in Dec 2024

10/10 Excellent

Marguerite

Stayed 2 nights in Nov 2024

10/10 Excellent

Adam

Stayed 3 nights in Nov 2024

6/10 Okay

David

Liked: Staff & service
Looks nice but the vibe is off. Really feel like the Shining hotel !!!!
Stayed 1 night in Nov 2024

6/10 Okay

Barbara

Liked: Cleanliness, staff & service
Great location, friendly staff and a nice breakfast. Was a little bit noisy.
Stayed 2 nights in Dec 2024

8/10 Good

Leslie

Liked: Cleanliness, staff & service
Loved the history of the building and was fascinated by all the presidents and Hollywood stars who considered the hotel a hotspot. The location is excellent, near all the clubs, restaurants and shopping. The parking not so good , you have to pay 8.00 a day which is not much but would add up, most hotels don't charge, but that is not too bad. The hotel showed character in a tasteful way. I can tell it is a bit of a struggle to maintain it with new amidites and fixtures, but things still worked well and I had no issues. All and all, it was a very pleasant stay, the staff was excellent and I would stay there again for sure.
Stayed 1 night in Dec 2024

6/10 Okay

Cristina

Disliked: Property conditions & facilities
Very tired property, in need of renos, updates, cleaning, etc. Good location and bed was comfortable.
Stayed 1 night in Dec 2024

6/10 Okay

Joe

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
This is an older hotel in downtown Kamloops. If you are not used to a downtown neighborhood, this is not for you. It's a scary downtown, like Vancouver, Kelowna and Vernon. Homeless people everywhere. The price is right, the room was fine, included breakfast is excellent. There is no underground parking. Parking is outside and about Cad$8.50 per day. Outside parking was scary but we had no issues. The staff was friendly and helpful.
Stayed 4 nights in Dec 2024

10/10 Excellent

even r, Kamloops

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Samantha

Stayed 2 nights in Nov 2024

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did hsve a problem and it was rectified immediately. Staff were extremely accommodating.
Stayed 1 night in Dec 2024

8/10 Good

Jaikarran

Liked: Cleanliness, staff & service, amenities
the history of the building
Stayed 1 night in Dec 2024

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again.
Stayed 1 night in Dec 2024

4/10 Poor

Daleep

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

6/10 Okay

Kevin

Stayed 1 night in Nov 2024

8/10 Good

26leboy

Stayed 1 night in Nov 2024

10/10 Excellent

Lindsay

Stayed 1 night in Nov 2024

10/10 Excellent

kyle

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Great location!
Stayed 1 night in Dec 2024

4/10 Poor

Alexander

Disliked: Cleanliness
Stayed 2 nights in Nov 2024

4/10 Poor

Derek

Disliked: Cleanliness, amenities, property conditions & facilities
Upon checking in I was advised that my room was already known to not have any heat. But worry not, they took the liberty to put a space heater in the room. The room was, as they stated, very cold. Why would they not change my room?? No idea but it was too late to argue or try to find another room elsewhere. I had no idea where to park so I ended up parking in a parking lot for over $20 so I was just wanting to sleep. The bed was ok, questionable linens. The bathroom is terrible. It’s in disrepair, drywall mud all over it. The floor is cracked apart, the toilet wan less, and the shower needs a serious cleaning. Went to bed only to be woken about every 10 minutes from “neighbours” going to their rooms and slamming doors and yelling. I will not stay at this property again and really think about Wyndham if this is the quality they will accept under their brand
Stayed 1 night in Nov 2024

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic building with lots of character. Check in was easy. Room was clean and bed was comfortable. Music in lounge was loud. Bring ear plugs. My room was near the elevator and was audible when in use. Breakfast was excellent. Great location downtown. Staff all pleasant. Great stay.
Stayed 1 night in Nov 2024

6/10 Okay

Mark

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Price point stay. You get what you pay for, and the night was cheap. Not sure if there is any cleaning on the property. Behind the TV, besides the bed, and in the bathroom were several areas cleaning and/or dusting has not occurred. The toilet was dirty, pee stains on the toilet seat and lovely long hair between the toilet and the shower. Again, proper cleaning of the room has not occurred for some time. The property is extremely old, which provides a great vibe actually, but the filth is unfortunate. The breakfast is fair, simple, self-serve and in a room that turn into a bar at night. Parking besides the property isn’t bad, about $8 for the night, outside. The hotel will charge you but it’s cheap compared to most hotels where parking is not included. The location of the hotel is smack downtown, which comes with downtown pros and cons.
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Nov 2024