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Hotel Ustra

3.0 star property

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Photo gallery for Hotel Ustra

Bar (on property)
Hallway
Lobby sitting area
Lobby sitting area
Exterior detail

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • Parking included
  • 24/7 front desk

Explore the area

Map
General Delov 1, Kardzali, Kardjali, 6600
  • Kardzali Central Park
    ‪8 min walk‬
  • History Museum of Kardzhali
    ‪16 min walk‬
  • Kardzhali Reservoir
    ‪28 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Minibar, desk, free WiFi, bed sheets

Superior Double Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, desk, free WiFi, bed sheets

Standard Twin Room

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room

Minibar, desk, free WiFi, bed sheets

Standard Single Room

  • 23 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, desk, free WiFi, bed sheets

Standard Double Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

About this property

Hotel Ustra

Hotel with free parking, in the vicinity of Kardzhali Reservoir
This smoke-free hotel features a restaurant, a bar/lounge and a conference centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, dry cleaning and a 24-hour front desk.
Hotel Ustra offers 55 accommodations with minibars and free toiletries. Flat-screen televisions come with cable channels. Bathrooms include a shower.

This Kardzali hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at Hotel Ustra, you're just a quick walk from Kardzali Central Park. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Amenities include a front desk safe, a conference centre and a lift
  • 7.6 mi (12.3 km) from Kardzhali Reservoir and 12 mi (19.4 km) from Perperikon
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Ustra also features a terrace, dry cleaning/laundry services, and room service (during limited hours). Self parking is free.

This 3-star Kardzali hotel is smoke free.

Hotel Ustra has a restaurant on site.
Room service (during limited hours) is available.

Languages

Bulgarian, English, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference centre

Outdoors

  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 7 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old.
This property accepts credit cards and cash
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Ustra Kardzhali
Ustra Kardzhali
Hotel Ustra Kardzali
Ustra Kardzali
Hotel Ustra Hotel
Hotel Ustra Kardzali
Hotel Ustra Hotel Kardzali

Hotel Ustra Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 9 reviews
Rating 8 - Good. 1 out of 9 reviews
Rating 6 - Okay. 2 out of 9 reviews
Rating 4 - Poor. 2 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Romy

Liked: Cleanliness, staff & service, property conditions & facilities
The room and the Bathroom are very spacious as well have been updated recently. Highly recommend.
Stayed 1 night in Aug 2023

10/10 Excellent

Erdoan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2023

4/10 Poor

farhad

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The hotel is outdated , dirty carpet in the hallways , unsanitary bathroom and shower , do not recommend
Stayed 1 night in Jul 2022

6/10 Okay

Georgi

Business traveller
Force of weather stop by
The hotel is basic. Yes have accept that price is fairly low. Air conditioner was slow. Common alleways are not heated and there a distictive smell of sheep lard or kebabs they cook in the air. But it was only one hotel. com choice in the area.
Stayed 1 night in Dec 2021

4/10 Poor

Nick

Disliked: Property conditions & facilities, room comfort
Wouldn’t be my first choice.
The hotel is located close to the centre but is not easily seen. No breakfast or dinner was available, I am guessing this was due to me and my colleague being the only two in the hotel. The staff spoke no English which is understandable but made it difficult to sort anything. Room was dark and some lighting didn’t work.
Stayed 3 nights in May 2019

10/10 Excellent

ismail hakki

Stayed 2 nights in Jan 2022

8/10 Good

Mustafa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2021

10/10 Excellent

ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Aug 2021

6/10 Okay

Ahmed

Disliked: Staff & service
Geen goede hotel. Netheid, comfort en service waarde niks. Het ontbijt moest in buffetform zijn terwel heb ik een plaat gekregen met paar dingen erop die moest ik die gewoon achterlaten. Mijn reis was drie dagen. Ik heb alleen een nacht daar gebleven en de dag daarna heb ik mijn hotel veranderd.
Stayed 3 nights in May 2019