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HOSHINOYA Karuizawa

5.0 star property

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Photo gallery for HOSHINOYA Karuizawa

Niwaroji (Junior Villa Maisonette)  | Premium bedding, minibar, in-room safe, desk
Front of property – evening/night
Yamaroji (Mountain view)  | Mountain view
Reception
Yamaroji (Mountain view)  | Living room | Heated floors

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking included
  • Room service
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
2148 Nagakura, Karuizawa-machi, Karuizawa, Nagano, 389-0194
  • Hoshino Onsen Hot Spring
    ‪9 min walk‬
  • Karuizawa Kogen Church
    ‪9 min walk‬
  • Karuizawa Stone Church
    ‪11 min walk‬

Room options

View all photos for Yamaroji (Mountain Side King) 

Yamaroji (Mountain Side King)  | Premium bedding, minibar, in-room safe, desk

Yamaroji (Mountain Side King) 

  • 39 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Niwaroji (Junior Villa Grand) 

Niwaroji (Junior Villa Grand)  | Premium bedding, minibar, in-room safe, desk

Niwaroji (Junior Villa Grand) 

  • 66.0 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Yamaroji (Mountain Side)

Yamaroji (Mountain Side) | Living room | Heated floors

Yamaroji (Mountain Side)

  • 67 sq m
  • Mountain view
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Mizunami (Water side) 

Mizunami (Water side)  | View from room

Mizunami (Water side) 

  • 57 sq m
  • Lake view
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Niwaroji (Junior Villa Maisonette) 

Niwaroji (Junior Villa Maisonette)  | Premium bedding, minibar, in-room safe, desk

Niwaroji (Junior Villa Maisonette) 

  • 78 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Large Single Sofa Bed

View all photos for Yamaroji (Mountain view) 

Yamaroji (Mountain view)  | Living room | Heated floors

Yamaroji (Mountain view) 

  • 44 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Mizunami (Water Side King) 

Mizunami (Water Side King)  | Garden

Mizunami (Water Side King) 

  • 48 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

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Public bath

Hotel Indigo Karuizawa by IHG

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (308)
The price is CHF 236
for 1 room
includes taxes & fees
3 Apr - 4 Apr
Hotel Indigo Karuizawa by IHG

About this property

HOSHINOYA Karuizawa

Luxury lodge with full-service spa and free local area shuttle
A full-service spa, a restaurant and a bar/lounge are available at this lodge. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a coffee shop/cafe, massage/treatment rooms and 24-hour room service. Housekeeping is available once per stay.
HOSHINOYA Karuizawa offers 77 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered once per stay and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include hot stone massages and massages. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. There are hot springs on site.

During your stay at HOSHINOYA Karuizawa, you're just a quick walk from Hoshino Onsen Hot Spring. Features include free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Treat yourself to massages at the spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes hot springs
  • 9 minutes by foot from Hoshino Onsen Hot Spring and a 5-minute drive from Karuizawa Prince Shopping Plaza
  • Free local-area shuttle service
As a guest of HOSHINOYA Karuizawa, you'll find a full-service spa and hot springs. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A library, a terrace, and multilingual staff are also featured at the luxury HOSHINOYA Karuizawa. Self parking is free.

Smoking is allowed in designated areas at this 5-star Karuizawa lodge.

For a fee, guests can enjoy a full breakfast daily from 7 AM to noon.
HOSHINOYA Karuizawa has a restaurant on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to noon for a fee: JPY 3,500 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Hot springs
  • Library

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff

Outdoors

  • Garden
  • In the mountains
  • On a river
  • On the boardwalk/promenade
  • Picnic area
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Hot stone massages
  • Hot/mineral springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heated floor
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Housekeeping service is provided every 3-days. The listed housekeeping fee applies for additional cleaning requests. Trash pickup and towel exchanges are provided daily for no fee.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 3500 per person
  • Cleaning/housekeeping/linen fee: JPY 9680 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the lodge before arrival using the contact information on the booking confirmation.
  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

HOSHINOYA Karuizawa Hotel
HOSHINOYA Hotel
HOSHINOYA
HOSHINOYA Karuizawa Lodge
HOSHINOYA Lodge
HOSHINOYA Karuizawa Lodge
HOSHINOYA Karuizawa Karuizawa
HOSHINOYA Karuizawa Lodge Karuizawa

HOSHINOYA Karuizawa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 142 out of 198 reviews
Rating 8 - Good. 37 out of 198 reviews
Rating 6 - Okay. 11 out of 198 reviews
Rating 4 - Poor. 5 out of 198 reviews
Rating 2 - Terrible. 3 out of 198 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mei Su

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Ted

Stayed 3 nights in Dec 2024

10/10 Excellent

Jung Yeop

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ka Ho

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff are very professional, dedicated and polite
Stayed 2 nights in Dec 2024

10/10 Excellent

Johnny

Stayed 2 nights in Nov 2024

10/10 Excellent

Kwok Wei

Stayed 2 nights in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, room comfort
HOSHINOYA resort is a great place for relaxation. The environment filled with natural forest and maple trees. The service was exceptional. However, there were mosquitoes problem possibly harvested by the pond in the property. Hopefully the hotel can find solution to help with this problem. Otherwise, this resort is beautiful, quiet, and comfortable.
Stayed 3 nights in Nov 2024

10/10 Excellent

Chun Seng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my husband and I celebrated our wedding anniversary at Hoshinoya Karuizawa. We had a wonderful stay. The onsen within the hotel was really good. Both of us enjoyed the facilities. We would like to especially thank the staff Miyu( dining),Saru, Takahashi(spa) and Leo san (front desk ) who took care of us during our stay .
Stayed 3 nights in Nov 2024

10/10 Excellent

Candice Lee, New Westminster

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay thoroughly! Hope to revisit in the future.
Stayed 2 nights in Oct 2024

8/10 Good

MENG YING

Stayed 2 nights in Sep 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A magical setting—tranquil, relaxing and so beautiful!
Stayed 2 nights in Sep 2024

8/10 Good

Yan Ting

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water side room is spacious and the balcony is nice, you can see and listen the stream running and ducks swimming along. However, some rooms are near the walkway and you can see people walking along the stream, (I.e. they can see you as well) and gardener would be working in the morning which produces some noises. Staff are helpful and getting a taxi to stroll around for sightseeing is easy. You can either call the hotel car to travel around the hotel district or just on foot. The area is best for avoiding heat from summer.
Stayed 2 nights in Aug 2024

8/10 Good

daesub

Liked: Cleanliness, property conditions & facilities
So,so
Stayed 2 nights in Aug 2024

10/10 Excellent

Foon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay at Hoshinoya Karuizawa
Nice property. Amazing surrounding and environment. Friendly staff good at English. Easy accessibility from main train station.
Stayed 2 nights in Aug 2024

8/10 Good

STEPHEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great gateway choice!
This resort is peaceful and full of energy. The dinner is quite amazing and service is very very nice.
Stayed 2 nights in Jul 2024

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great gateway choice! Food is amazing delicious!
Stayed 2 nights in Jul 2024

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, wonderful public onsen, and excellent restaurant. Very peaceful location. While I loved my room (which was high up and overlooked the forest), it involved climbing some very steep stairs. Travelers with mobility issues should be careful about which rooms they reserve. I stayed two nights and wish that I had stayed three.
Stayed 2 nights in May 2024

8/10 Good

Anny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful and beautiful. However, lots of steep stairs and some concern for elderly travelers and overall safety.
Stayed 1 night in May 2024

10/10 Excellent

PUMING

Stayed 2 nights in Apr 2024

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t ask for more. Gorgeous setting, huge verdant garden, big elegant rooms, amazing facilities including two onsens. Just magnificent. Perfect.
Stayed 3 nights in Apr 2024

8/10 Good

Diana

Stayed 3 nights in Mar 2024

10/10 Excellent

Khai Sheng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and pleasant to talk to. The place is steeped in culture and has a long history.
Stayed 2 nights in Mar 2024

10/10 Excellent

Chunchi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice for leisure
Stayed 2 nights in Feb 2024