2/10 Horrible
Anna B.
22 mars 2025
Les points faibles : Propreté
Health Hazards, Roaches, and a Shortchanged Refund—Avoid at All Costs!
This stay was a disaster from start to (early) finish. Let’s start with the obvious: visible bodily fluids floating in the hot tub, the pool guy even advised not to get in it. That alone should’ve been the red flag to run, but sadly, things only got worse.The kitchen was infested with roaches—leave food on the counter and it’s a free buffet for them. The house was filthy: trash under dressers, hair clinging to the showers, feces around the base of toilets, and a crusty, unclean oven. The sauna didn’t work. The bathrooms had so little hot water that it barely lasted long enough for a child’s shower. Speaking of children, mine cut their leg on an exposed metal piece jutting out from the bunk bed. Safety clearly isn’t a priority here.We vacated immediately (as any reasonable person would) and requested a refund. In hindsight, I should have insisted on a full refund, but trying to be a decent human, I agreed to a refund minus 450. Instead, I was only partially refunded with over 600 missing, with no clear explanation. Vrbo’s breakdown was vague, with taxes and fees mysteriously eating up the difference, leaving me shortchanged despite the appalling condition of the property.Save yourself the trouble, the potential injury, and a call to pest control. There are plenty of beautiful properties on Vrbo—this is not one of them.
Anna B.
Séjour de 1 nuit en mars 2025