Overall our stay was wonderful. We were pleasantly surprised by all of the amenities, personal touches and beauty of the unit, property, and surrounding location.
One difficulty was getting into the gate. We apparently needed a QR code and when the security personnel looked up to see our booking, she said she didn’t have our unit as having any occupants for this weekend. Luckily, with showing our reservation and confirming our identities we were able to get in with the guard and she texted us the QR code. This was a happy outcome to a potentially bad situation as it was getting late, it was dark and there weren’t any directions in the booking about there being a gate and needing special access. We also weren’t thrilled that they didn’t have a record of us staying.
However, after that incident everything went smoothly and the security personnel remembered us and were very friendly and accommodating.
The property had beautiful walking paths, two pools, a lagoon with many tropical fish that you could swim with or paddle boat/ kayak on. A human-made beach, and a playground for kids.
The unit had easy to access Wi-Fi, smart TVs, AC and other creature comforts. I would probably book again but make sure I had access to the gate beforehand.