The condo was beautiful and just like described. However We were very disappointed in the rental company, Summit County Mountain Retreats.First, I received a text 30 minutes before we were to check in that the hot tub wasn't working. The first text gave us the impression that there was a confirmed time it was to be fixed. After inquiry more, they finally said "they misspoke" & they do not know when someone could come out and fix it. They told us several reasons why it wasn't going to be fixed. When we got to the condo, I felt the hot tub water. It was still warm. But no power going to it. There was a fuse box on the wall. All I had to do was trip the GFI. Amazing! The hot tub worked. I felt all along I wasn't getting an accurate story.Second, we needed more garbage bags. Since we needed more garbage bags, I texted Summit County Mountain Retreats. Asked if we could have more garbage bags, I also asked for more towels and mentioned that we didn't have any hot pads if they had any.This was what I received."Hello, we usually only supply the initial amount of those items however we have some in our office if you would like to pick those up. Towels and garbage bags."I thought a was the one on vacation. They were the service. The rental company should service us on these easy necessary items. Especially the garbage bags.Summit County Mountain Retreats only took care of themself. They do not service their costumer. So five stares for the condoONE STAR FOR SUMMIT COUNT