The unit we stayed at was damaged by the previous guests, causing a delay in accessing the unit at 4:00. I understand that local management can't do anything about the damage that caused our delay. However, they didn't give me a timeframe for when it would be ready and should have notified me ahead of our arrival that access could be delayed. A Vacasa representative was able to help out, but it was clear that the local management team wasn't very responsive to the Vacasa representative, as the representative couldn't provide a time for me to access the unit.
Convenient location close to slopes with a shuttle bus too. 4:00 is a late check in and ours was delayed slightly while cleaning crew finished.
It did meet our needs and was comfortable.
Our stay would have been better if the listing stated on going construction sun up to sun down on the whole complex which involved scaffolding around the entire building. With the listing only stating no use of the balcony or the parking lot that was misleading. I would wait to book this place until all construction is done unless you like having to hear construction going on all day. Also note there are no bathrooms by the pool so you have to walk back up to your place to use.
Pretty good but customer service couldâve been better
The only real problem that I had was initially communication between Vacasa and VRBO was difficult As I had initially booked two nights in a row but did so separately and thus had a check out time in between the two days. Trying to combine the two days so I didnât have to check out and get some of the fees refunded took way too much time on the phone
Apartment is good but building management should do better
The apartment itself was fine - very close to slopes, clean, comfortable sleeping/bathing/living areas. Kitchen was well equipped but missed a kettle which for us is a must. We were disappointed with some management and building issues; with an already early and non flexible checkout at 10AM, housekeeping were entering the apartment uninvited at around 9AM. Snow in the driveway and parking areas was not shoveled or otherwise evacuated, making them hazardous and nearly inaccessible for our all season tiers. Tap water are with a horrible aftertaste but this may be a regional issue. We did get for a very good price so overall would probably stay here again despite shortcomings.
The condo was clean and in good condition. Accommodates 6 people very comfortable.
The condo in the winter is disappointing since you can't use the fireplace. The facility is apparently not being managed very well as the pool and sauna completely closed down in peak skin season for maintenance which in the winter is very disappointing especially for the whole season. The location is very good in relation to the Killington ski lodge which is about less than 2 minutes drive. They have shuttles but don't run them during the week due to staffing issues. Much of the Killington resort mountain has consolidated services to a central area due to staff shortage in order to be able to accommodate. Recommend going mid week since its very quiet and great service .
Wonderful memorable stay at the Green Mountain Resort
This condo was a very clean, recently redone and well designed. The condo was as advertised, comfortable and very close to Killington - a 5-10 minute walk or a 2 minute drive.
Due to COVID the shuttles weren't running and the spa/pool wasn't available, but it was exactly what we were looking for. The condo owner had some board games and other kid friendly gear, which was appreciated... but the highlight here was the proximity to the mountain - super close.
Another highlight was eating dinner at the restaurant in the building next door - HOPS. The food was typical bar/tavern fare, but the people were so nice and went out of there way to make sure our family was happy and full.
The only reason why we didn't give our stay 5 stars is that there are a few minor details we had expected, but the condo didn't have. Due to COVID and having small children we cooked most of our meals at the condo. The kitchen has most of the items you would want, but there was no knife bigger than a steak knive, no cutting board, no pealer or pot bigger than a 3 quart pot. It wasn't the end of the world, but if you are planning on cooking, you may want to bring these items with you.
All in all we had a wonderful stay and would definitely stay here again.