4/10 Médiocre
Dave L.
16 sept. 2024
Ok stay for a Spartan race
The check in was simple and easy. The unit was clean except the floor had not been swept (dead flies and spiders on the floor). We are country people so no real problem, we cleaned them up and moved on. We received a knock on the door from maintenance that there was a leak and we could not use one of the bathrooms in the unit. The next morning there were contractors in the building and we were told to not use the shower in one of the bathrooms. We were a family of 6, with 5 females sharing one small bathroom, which was not a great experience. I select units with multiple bathrooms specifically for this reason. I contacted Vacasa and received back a generic response to "be patient" but there was no solution to the problem and no one followed up to see if it had been fixed. We endured and although I didn't for a refund, a situation like this should come with some type of discount or consideration. The VRBO side of this transaction was adequate and satisfying. There was construction going on but the workers were not around during the weekend. Pool was great, parking was decent. All custodial staff were friendly and kind. Would like to give a higher rating but the bathroom incident really caused this stay to be less than desirable.
Dave L.
Séjour de 2 nuits en septembre 2024