The house we moved in wasn’t cleaned, disinfected and prepared at all as the website mentioned.
Also it had a strong smell of tobacco inside even though it was said it’s non-smoking house.
When we arrived, there was a pile of dirty sheets and towels, sticky floors, dirty bathrooms, yellow circles on dirty pillows (not a single clean pillow!) and three knives just laying down in random spots around the house, two of which where found by a kid in a couch and in a bedroom. One more fell down from the to shelve while my wife was trying to take something from the top shelf with pots and pens. (I’ll attach the picture of the knifes, because there were huge and covered in rust. )
The cleaning lady with a small child arrived on the next day after our arrival, when everyone went skiing. She said to our brother, who was home at the time, that they forgot to clean and were trying to get in the house saying that she needs to wash the sheets and clean. Our brother didn’t let her in since he was alone in the house and everyone had their belongings in the house.
Unfortunately, when we arrived we decided that the house was poorly cleaned, and we couldn’t imagine that’s the pile of towels and sheets - it’s dirty sheets, so guests used it all….
When we arrived later that day after skiing, we were told by our brother that the sheets and towels we used - were DIRTY - couple of the guest left the house in hysterics and went to stay in the hotel, couple of others permanently left with assumptions about all possible diseases they could get from using uncleaned towels and sleeping on dirty sheets.
The main reason we rented this house is to celebrate our Orthodox Christmas which is on January 7th and it’s completely ruined because most of the guests have left the house and we gonna have to pay more for the house then we planned. Everyone grossed out and paranoid from the fact that we used dirty sheets and towels. We had to drive to Walmart for an hour and buy new pillows and towels and desensitization products for the body and face.
Very disappointed by completely ruined Christmas and vacation.