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Masterson's Motel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Masterson's Motel

Exterior
Queen with Two Queen Beds | Desk, iron/ironing board, free WiFi, bed sheets
40-inch TV with satellite channels
Lobby
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Business services
    Business services

Explore the area

Map
691 Hwy 41 N., Greater Napanee, ON, K7R 3L1
  • Napanee Mall
    17 min walk
  • Canadian Piano Museum
    2 min drive
  • Strathcona Paper Centre
    3 min drive
  • Kingston, ON (YGK-Norman Rogers)
    32 min drive

Room options

View all photos for Queen with One Queen Bed

Queen with One Queen Bed | Desk, iron/ironing board, free WiFi, bed sheets

Queen with One Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for One Queen and One Sofa Bed

One Queen and One Sofa Bed | Desk, iron/ironing board, free WiFi, bed sheets

One Queen and One Sofa Bed

  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for King with One King Bed

King with One King Bed | Desk, iron/ironing board, free WiFi, bed sheets

King with One King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Queen with Two Queen Beds

Queen with Two Queen Beds | Desk, iron/ironing board, free WiFi, bed sheets

Queen with Two Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double with Two Double Beds

Double with Two Double Beds | Desk, iron/ironing board, free WiFi, bed sheets

Double with Two Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Masterson's Motel

Motel with free parking, near Strathcona Paper Centre
This motel features coffee/tea in a common area, a business centre and free newspapers. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance.
Masterson's Motel offers 34 accommodations with a ceiling fan. Televisions come with satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Masterson's Motel. During your stay, you'll be within walking distance of Strathcona Paper Centre. Enjoy features like free WiFi in public areas and free self-parking, plus a business centre.
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a business centre and coffee/tea in a common area
  • Guests have great things to say about the value of their stay and the helpful staff
  • Just a 3-minute drive from Strathcona Paper Centre and a few minutes from Palace Village
WiFi is free in public spaces. You'll find a business centre on site. The business-friendly Masterson's Motel also features tour/ticket assistance, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

Smoking is allowed in designated areas at this Napanee motel.

Languages

English, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Free newspapers in lobby

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
This property does not have a front desk. Guests arriving after 9:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation.

Property is also known as

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Masterson's Motel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 427 out of 1000 reviews" "
Rating 8 - Good. 403 out of 1000 reviews" "
Rating 6 - Okay. 101 out of 1000 reviews" "
Rating 4 - Poor. 42 out of 1000 reviews" "
Rating 2 - Terrible. 27 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for an individual traveller just needing a bed, tv and place to shower. WiFi great too.
Stayed 1 night in Aug 2024

8/10 Good

John, Nepean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay!
Stayed 1 night in Aug 2024

6/10 Okay

Brooke

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I killed 5 spiders in the room.
Stayed 1 night in Aug 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was compact, but clean and serviceable. Check in was quick and staff was excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfect and most importantly very clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was in town for a geocaching event. The staff were all super friendly and helpful. We were only there to sleep and didn’t spend a lot of time in the room. It served our needs perfectly.
Stayed 3 nights in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived!
Suitable for our overnight stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great motel in Napanee
Spacious room with a king size bed. The refrigerator and freezer compartment was a little larger than is usual in a hotel room, which could be useful if one is staying several days. Staff were friendly and the internet service was good. I would definitely stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced and conveniently located right off the freeway. Building is a little dated but the rooms were nice and clean and the bed was comfortable. I would stay there again.
Stayed 1 night in Aug 2024

6/10 Okay

John, calgary

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty
Stayed 1 night in Aug 2024

6/10 Okay

Sophie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good budget-friendly motel
It's a road side hotel/motel, clean, honest, nice owners. We visited as a family with kids 8 and 11. We had a room on the second floor at the back. No escalator. For the price, the room was good and clean. We had silent neighbors. Lucky!
Stayed 1 night in Aug 2024

4/10 Poor

Assil

Stayed 2 nights in Aug 2024

10/10 Excellent

Yumna

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very comfortable stay.
Stayed 1 night in Aug 2024

4/10 Poor

Jeffrey

Disliked: Cleanliness, property conditions & facilities, room comfort
Questionable cleanliness
The room was dirty. Dust, cobwebs and bugs everywhere. We booked (and paid) for 3 people but were only provided with 2 sets of towels and when I asked for more I was told there were 3. I reiterated there were only 2 and was given one, singular extra towel (no extra hand towel or cloth). The pull on the drapes was so dirty and sticky, I had to wash my hands after touching it. The radiator in the washroom was covered in hair and dirt. Attention to detail when cleaning was lacking. Owners seemed nice enough but cleanliness matters and the lack of it tarnished our stay.
Stayed 3 nights in Aug 2024

2/10 Terrible

Karren

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Not pleased
Stayed 2 nights in Aug 2024

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Orrin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint little motel
Convenient and well situated, powerful shower and AC, large rooms, comfy bed, free coffee in lobby, fridge and microwave in room, nice staff, safe area
Stayed 2 nights in Aug 2024

8/10 Good

Victoria

Stayed 1 night in Aug 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good bed. Good shower. Convenient.
Stayed 1 night in Aug 2024

8/10 Good

Raymond, Mississauga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet night time.
Stayed 1 night in Aug 2024

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness
Good: Check-in was quick, room was clean, and bed was comfy. Bad: Right on highway so noisy.
Stayed 2 nights in Aug 2024

8/10 Good

Adersh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Property was affordable. Check in was easy. Room and bed was large.
Stayed 1 night in Aug 2024

10/10 Excellent

German

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient to make a stop for resting, close to restaurants, very clean and the stuff is very kind.
Stayed 1 night in Aug 2024