Wonderful comfy accommodations near many restaurants, beach shopping and more! Customer service from Vacasa was top notch. We will definitely return for a future adventure in the outer banks!
Six troublesome issues:
1. The unkempt lawn gives a bad first impression.
2. There were no wash cloths anywhere in the unit.
3. After two restless nights in the master bedroom, I discovered that what I thought was an ultra firm mattress, was actually a mattress that had been turned UPSIDE DOWN and I was sleeping on the board on the underside of the mattress! How does that happen??
4. The tub stopper in the secondary bedroom bath does not work.
5. The sink stopper in the secondary bedroom bath does not work.
6. The carpet has numerous stains and needs a good cleaning.
In summary, an unpleasant experience all around!
The location was fine but not a 5 minute walk as advertised to the beach unless you wanted to play frogger with traffic. The condo was nice however was absolutely filthy. Drink marks on table with food crumbs and sand on every surface. Coffee still left in coffee pot from previous guest. Refrigerator had food slime. Hair all over bathroom floors, Several dead cockroaches throughout the house. When we had informed Vacasa of dirty house, they asked to send a crew to clean, we told them only when we are there. They sent a crew anyway but didnât come in. That day we cleaned ourselves, purchased our own supplies including a broom because there wasnât one there and the next day sent a crew again without notification. We sent them away because we already had donetheir job. Management was acting as they were doing us a favor by sending us the crew. Still waiting for the manager to get back to us on a cleaning refund!! Then the matter of the cockroach infestation that took then 48 hours to send someone again without notification. Roaches were everywhere. Exterminators sprayed while we were there on our 2nd day. Major inconvenience. Disgusting conditions. Thankfully we were there for a minimal time each day. Bodily fluid stains all over mattress pad and pillows. Cleaning crew on post in laundry room state they donât wash bed covers only spray disinfectant on them. Management took down property listing after complained. Shady business practices.
This was such a perfect place for my group and I to stay for our mini vacation. We were so close to the beach, the grocery store, and other local shops and attractions in the area. The house was well decorated and welcomed us from the second we set foot inside. I would definitely recommend this place to others!
We found the condo to be clean, well decorated, comfortable and safe. the patio was awesome on the days with high winds. We could sit out a read while soaking up the sun. The beach is a bit further away than anticipated, but it was an easy drive over to public access parking where there are also clean restrooms. The beach is literally across from the parking lot so very convenient.
We just loved the abundant space in this unit! The bedrooms are very large, and the kitchen, living, and dining areas are also roomy. We found the unit to be clean and accommodating, with all amenities provided with some very minor exceptions. The complex was quiet when we we there. Overall, very nice!
Code did not work when we got there. Luckily the sliding door was not locked so we could get in. We didnât hear back for hours. Then we needed a couple answers on some things and it took a 2nd call days later
We had a wonderful time in the Outer Banks! The condo was close to shops, restaurants, and the beach! The pool was nice also and was located within walking distance. We would definitely stay again!
Property is family friendly. It is off the beaten path but still close to a lot of the area attractions. Check in process through 3rd party was not clear but was able to resolve. The condo was clean and had a nice layout for up to 4 people. There are good lifeguarded beaches in Kitty Hawk.
We enjoyed our stay. We chose this property because it was close to Seascape Golf and Beach Villas, where the rest of our family was staying. The only glitch was the code did not work when we arrived. We called and they immediately took care of it.
We enjoyed staying here for a number of important reasons. The townhouse was extremely clean and comfortable. The decor was warm and tasteful and everything you could need was there. Very comfortable bed as well. On top of that the location was great, convenient to most everything you may want to do in the Outer Banks. We stayed off season and found this to be a very good value.
Pleasantly surprised with the size and location of this property. The beach and other activities were very close and accessible. My son and husband visited the pool and reported it was great as well! Weâd definitely come back here again.