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Mainstay Suites Knoxville - Cedar Bluff

2.5 star property

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Photo gallery for Mainstay Suites Knoxville - Cedar Bluff

Room, 1 Queen Bed, Accessible, Non Smoking | Free WiFi, bed sheets
Free WiFi, bed sheets
Free WiFi, bed sheets
Lobby
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

Map
214 Langley Place, Knoxville, TN, 37922
  • West Town Mall
    ‪6 min drive‬
  • Turkey Creek Shopping Center
    ‪7 min drive‬
  • Dead Horse Lake Golf Course
    ‪8 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Free WiFi, bed sheets

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Free WiFi, bed sheets

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

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About this property

Mainstay Suites Knoxville - Cedar Bluff

Hotel in Knoxville with free parking
This hotel features laundry facilities, a 24-hour front desk and free self-parking. Other amenities include a vending machine. Bathrooms are shared.
Mainstay Suites Knoxville - Cedar Bluff offers 96 air-conditioned accommodations, with free toiletries. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Guests have access to shared bathrooms. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.

During your stay at Mainstay Suites Knoxville - Cedar Bluff, you'll be close to Turkey Creek Shopping Center. Enjoy features like free self-parking and laundry facilities.
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, a lift and a vending machine
  • 13 minutes by car from University of Tennessee and 7 minutes from Turkey Creek Shopping Center
  • Pets welcome for a fee
As a guest of Mainstay Suites Knoxville - Cedar Bluff, you'll find a vending machine, laundry facilities, and a lift. The front desk is open around the clock. Self parking is free. A complete renovation of Mainstay Suites Knoxville - Cedar Bluff was completed in June 2024.

Smoking is allowed in designated areas at this Knoxville hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 1996
  • Designated smoking areas
  • Renovated entire property - June 2024
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Shared bathroom (in-room sink)
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Cleaning products are eco-friendly

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Service fee: USD 2.50 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

Property is also known as

Mainstay Suites Knoxville - Cedar Bluff Hotel
Mainstay Suites Knoxville - Cedar Bluff Knoxville
Mainstay Suites Knoxville - Cedar Bluff Hotel Knoxville

Mainstay Suites Knoxville - Cedar Bluff Reviews

Reviews

6.8
Rating 10 - Excellent. 68 out of 188 reviews
Rating 8 - Good. 29 out of 188 reviews
Rating 6 - Okay. 30 out of 188 reviews
Rating 4 - Poor. 32 out of 188 reviews
Rating 2 - Terrible. 29 out of 188 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Shannon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay somewhere else.

This was by far the worst hotel experience we have ever had. The room was not clean, there were people being loud all night so we could not sleep. There was a car playing very loud music parked illegally at 3:00 a.m. and it was reported to the front desk, along with someone yelling all night in the room above us. There was also a creepy vent right over the shower that was filthy and reminded us of the movie "Vacancy". We continued hearing shouting coming from that vent and distinctly heard a man yelling, "You're dead!" all night long. We called again to the front desk to complain and the police were called, finally. Also, if you think you're going to bring your Roku device to use, think again. This hotel is the absolute worst. Do yourself a favor and book elsewhere. They didn't offer a discount for our trouble sleeping or anything. Stay somewhere nicer than this dump.
The dirty, creepy vent over the shower.
The bathroom sink, cracked along the wall.
Caulk around the bottom of the toilet, most likely to cover up a leak.
Stayed 1 night in Feb 2025

10/10 Excellent

Abayomi

Stayed 1 night in Feb 2025

10/10 Excellent

Aaron

Stayed 2 nights in Feb 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Timothy

Stayed 7 nights in Jan 2025

6/10 Okay

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Adam M.

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bathroom towel rack was hanging by one bar, the vent was full of dust and looked old and nasty. Bed was uncomforable
Stayed 1 night in Jan 2025

4/10 Poor

DARLENE

Travelled with partner
Disliked: Cleanliness, amenities
Bathroom was not cleaned. Very noisy on main level floor
Stayed 1 night in Jan 2025

10/10 Excellent

Alexa

Stayed 1 night in Jan 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Jan 2025

6/10 Okay

Candice

Stayed 2 nights in Jan 2025

10/10 Excellent

Alexa

Stayed 1 night in Jan 2025

10/10 Excellent

Martin

Stayed 2 nights in Jan 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My time at Mainstay Suites was comfortable and pleasant lots of activities
Stayed 2 nights in Jan 2025

8/10 Good

Gary

Stayed 1 night in Dec 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was very comfortable and staff friendly area was pretty nice and room was more than I expected
Stayed 12 nights in Dec 2024

10/10 Excellent

Wesley

Stayed 1 night in Dec 2024

10/10 Excellent

fatemeh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Nov 2024

2/10 Terrible

BHANUZ

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is horrible
Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms have recently been updated.
Stayed 3 nights in Dec 2024

8/10 Good

Amalia

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Ashlei

Liked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

Heather

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a very decent property for the price
Stayed 2 nights in Dec 2024

6/10 Okay

Ariana

Travelled with group
good for a weekend trip
Stayed 3 nights in Sep 2024