10/10 Excellent
Mary
Travelled with family
24 Aug 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was excellent at Sea Seeker. We were upgraded to a mountainview adjoining rooms (quieter and more relaxing than poolside) and participated in the breakfast option for our ten day stay. Options at the buffet were excellent - hot traditional (hard/soft boiled, fried), pancakes, omelet station, noodle bar (excellent), fresh salad bar, fresh fruit, cereals, juices, breads, and pastries. The pool area was well kept, towels were provided, and there were always enough sun chairs. Rooms were very well kept, the sinks were "outside" of the bathrooms, and the toilets were separated from the showers. Water pressure was adequate and there was plenty of hot water at all times. The AC worked well and the room was able to maintain the cool temperature even when we turned it off for several hours. The staff was excellent. The concierge that checked us in at midnight when we arrived, to the hostesses and waitstaff at the Breeze Restaurant - everyone was friendly, efficient, and pleasant. One individual did stand out - SHINE. He greeted me every morning and kindly and repeatedly inquired about my daughter who got food poisoning and was recovering in the room. My husband and I were in the restaurant industry in New York City for almost three decades and we understand the value employees bring to the table for an establishment. Shine's genuiness and authenticity stood out and made us feel valued.
Mary
Stayed 10 nights in Aug 2024
