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Cititel Mid Valley

3.0 star property

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Photo gallery for Cititel Mid Valley

Front of property – evening/night
Deluxe Room, 2 Single Beds, City View | View from room
Restaurant
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Mid Valley City, Lingkaran Syed Putra, Kuala Lumpur, 59200
  • Mid Valley Megamall
    ‪2 min walk‬
  • University of Malaya
    ‪2 min drive‬
  • Kuala Lumpur Sentral
    ‪3 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪47 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed, City View

Superior Room, 1 Queen Bed, City View | View from room

Superior Room, 1 Queen Bed, City View

  • City view
  • 17.0 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds, City View

Superior Room, 2 Single Beds, City View | View from room

Superior Room, 2 Single Beds, City View

  • City view
  • 17.0 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | View from room

Deluxe Room, 1 King Bed, City View

  • City view
  • 36.0 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, City View

Deluxe Room, 2 Single Beds, City View | View from room

Deluxe Room, 2 Single Beds, City View

  • City view
  • 36.0 sq m
  • Sleeps 4
  • 2 Single Beds

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About this property

Cititel Mid Valley

Hotel connected to a shopping centre in Kuala Lumpur with a restaurant
Along with a restaurant, this hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include a business centre, concierge services and dry cleaning.
Cititel Mid Valley offers 646 air-conditioned accommodations with a safe and an iron/ironing board. LCD televisions are featured in guestrooms.

Bathrooms include a shower and complimentary toiletries. This Kuala Lumpur hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Cititel Mid Valley. During your stay, you'll be connected to a shopping centre and just a quick walk from Mid Valley Megamall. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Steps from Mid Valley Megamall and a 3-minute drive from University of Malaya
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site.

Public spaces have free WiFi. Cititel Mid Valley also features tour/ticket assistance, concierge services, and laundry facilities. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Kuala Lumpur hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Cititel Mid Valley has a restaurant on site.
Room service is available.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (MYR 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 25 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 28 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Cititel Mid Valley

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 85.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 25 per person
  • Self-parking fee: MYR 5 per day
  • Rollaway bed fee: MYR 85.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector, a security system and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Cititel Mid Valley Hotel
Cititel Hotel
Cititel
Cititel Mid Valley Hotel Kuala Lumpur
Cititel Mid Valley Kuala Lumpur
Cititel Mid Valley Hotel
Cititel Mid Valley Kuala Lumpur
Cititel Mid Valley Hotel Kuala Lumpur

Cititel Mid Valley Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 364 out of 983 reviews
Rating 8 - Good. 454 out of 983 reviews
Rating 6 - Okay. 118 out of 983 reviews
Rating 4 - Poor. 34 out of 983 reviews
Rating 2 - Terrible. 13 out of 983 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

paul

Travelled with family
Liked: Cleanliness, staff & service
Overall the stay was a comfort. My only complain is that the bathroom sink was not usable as the waste water is not flowing properly. Room 717
Stayed 1 night in Jan 2025

8/10 Good

YUEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For out of town visitors, parking should be highlighted for direction - especially as it is a circuitous road and closure of one entrance must be informed.
Stayed 3 nights in Jan 2025

10/10 Excellent

Anastasia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and service was excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Flisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

6/10 Okay

Sahana, Singapore

Travelled with family
Disliked: Property conditions & facilities
Shopping and food is good. Hotel room is too small for 2 adults!
Stayed 2 nights in Dec 2024

10/10 Excellent

JOHN, Norfolk

Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Not the most ideal

First room had small roaches in it. They changed us to another room that had a crack in the wall emitting a foul smell. They claimed they had just renovated but I think they need to inspect their rooms better.
Stayed 3 nights in Dec 2024

8/10 Good

LEONG, Ipoh

Stayed 1 night in Dec 2024

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness, property conditions & facilities

Holiday chill

Deluxe room size is great can fit extra bed. However the mattress condition is not firm on both extra and king size mattress. Please check mattress condition as is sink in making uncomfortable to sleep on it. Other than this all acceptable. Tv program is boring.
Stayed 3 nights in Dec 2024

10/10 Excellent

Suhail

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Ahmed

Stayed 6 nights in Oct 2024

10/10 Excellent

Sooi Kew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategic location with good environment
Stayed 2 nights in Nov 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
This place came recommended and I loved it
Stayed 1 night in Oct 2024

10/10 Excellent

Boon Seng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping within walking distance and inside building
Stayed 8 nights in Nov 2024

10/10 Excellent

Hoe Min

Stayed 1 night in Oct 2024

10/10 Excellent

Narendren, Heidelberg Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Just what I needed
Stayed 4 nights in Nov 2024

6/10 Okay

Tian Kiat Simon

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The room size is very comfortable for our family of 3 but however on the night we stayed in the hotel, the room we were given had a faulty air-conditioning so we had to change rooms. The process of changing the room was a little lacking but overall we are happy with our stay. It's a great location, it links directly to Midvalley Megamall, lots of shopping and eating options available there.
Stayed 1 night in Nov 2024

10/10 Excellent

RACHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, good service and accessible to everything
Stayed 2 nights in Nov 2024

8/10 Good

Malisa Rini

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Ahmed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay for shopping and for a short time. Sad the hotel doesn’t have a fitness center and swimming pool.
Stayed 8 nights in Oct 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great service!
Stayed 9 nights in Oct 2024

8/10 Good

David

Stayed 2 nights in Sep 2024

10/10 Excellent

Athanasios

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Anuradha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights with my daughter and it was the best decision I made. Everything was so central and easy to travel to. And the rest is obtainable from the mall just a few steps away.
Stayed 2 nights in Sep 2024

4/10 Poor

Frank Sze-Wei

Liked: Staff & service
Disliked: Property conditions & facilities
The place is pretty much worn out for lack of maintenance and upgrades. Yet, the hotel still charges premium rates.
Stayed 1 night in Sep 2024