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Dormy Inn Kumamoto Natural Hot Spring

3.0 star property

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Photo gallery for Dormy Inn Kumamoto Natural Hot Spring

Hot springs
Lobby
Exterior
Lobby
Deep-tissue massages, reflexology, massages

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking available
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
3-1 Karashima-Cho, Kumamoto, Kumamoto-ken, 860-0804
  • Kumamoto-jo Hall
    ‪1 min walk‬
  • Sakura Machi Kumamoto
    ‪4 min walk‬
  • Kumamoto Castle
    ‪15 min walk‬
  • Kumamoto (KMJ)
    ‪55 min drive‬

Room options

View all photos for Queen Room, Non Smoking (17.2sqm) [Late Check Out 1PM]

Premium bedding, down duvets, blackout curtains, iron/ironing board

Queen Room, Non Smoking (17.2sqm) [Late Check Out 1PM]

  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Japanese Western Room, Non Smoking (29.7sqm) [Late Check Out 1PM]

Premium bedding, down duvets, blackout curtains, iron/ironing board

Japanese Western Room, Non Smoking (29.7sqm) [Late Check Out 1PM]

  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Corner Twin Room, Non Smoking (28.1sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Corner Twin Room, Non Smoking (28.1sqm)

  • 28 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Corner Twin Room, Non Smoking (28.1sqm) [Late Check Out 1PM]

Premium bedding, down duvets, blackout curtains, iron/ironing board

Corner Twin Room, Non Smoking (28.1sqm) [Late Check Out 1PM]

  • 28 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Run of House, Non Smoking

Room amenity

Run of House, Non Smoking

  • Sleeps 3
  • 1 Single Bed

View all photos for Double Room, Non Smoking (Single Use, No Housekeeping Service)

Shower, hair dryer, bidet, towels

Double Room, Non Smoking (Single Use, No Housekeeping Service)

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking (14.3-14.7sqm) [Late Check Out 1PM]

Premium bedding, down duvets, blackout curtains, iron/ironing board

Double Room, Non Smoking (14.3-14.7sqm) [Late Check Out 1PM]

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Non Smoking (22.4-23.0sqm) [Late Check Out 1PM]

Premium bedding, down duvets, blackout curtains, iron/ironing board

Twin Room, Non Smoking (22.4-23.0sqm) [Late Check Out 1PM]

  • 22 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Smoking FLR Double Room, Non Smoking (14.3-.7m2) [Late Check Out 1PM]

Premium bedding, down duvets, blackout curtains, iron/ironing board

Smoking FLR Double Room, Non Smoking (14.3-.7m2) [Late Check Out 1PM]

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Non Smoking (14.3-14.7sqm,Single Use)

Shower, hair dryer, bidet, towels

Double Room, Non Smoking (14.3-14.7sqm,Single Use)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Smoking Booth Floor Double Room, Non Smoking without Cleaning Service (14.3-14.7sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Smoking Booth Floor Double Room, Non Smoking without Cleaning Service (14.3-14.7sqm)

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Japanese Western Room, Non Smoking without Cleaning Service (29.7sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Japanese Western Room, Non Smoking without Cleaning Service (29.7sqm)

  • 30 sq m
  • Sleeps 8
  • 2 Single Beds

View all photos for Moderate Twin Room, Non Smoking without Cleaning Service (22.4-23.0sqm)

Room amenity

Moderate Twin Room, Non Smoking without Cleaning Service (22.4-23.0sqm)

  • 22 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Smoking Booth Floor Queen Room, Non Smoking without Cleaning Service (17.2sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Smoking Booth Floor Queen Room, Non Smoking without Cleaning Service (17.2sqm)

  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Smoking Booth Floor Double Room, Non Smoking (14.3-14.7sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Smoking Booth Floor Double Room, Non Smoking (14.3-14.7sqm)

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Corner Twin Room, Non Smoking without Cleaning Service (28.1sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Corner Twin Room, Non Smoking without Cleaning Service (28.1sqm)

  • 28 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Queen Room, Non Smoking (17.2sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Queen Room, Non Smoking (17.2sqm)

  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Moderate Double Room, Non Smoking without Cleaning Service (14.3-14.7sqm)

Room amenity

Moderate Double Room, Non Smoking without Cleaning Service (14.3-14.7sqm)

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Run of House, Non Smoking without Cleaning Service

Premium bedding, down duvets, blackout curtains, iron/ironing board

Run of House, Non Smoking without Cleaning Service

  • Sleeps 3
  • 1 Large Single Bed

View all photos for Queen Room, Non Smoking without Cleaning Service (17.2sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Queen Room, Non Smoking without Cleaning Service (17.2sqm)

  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Japanese Western Room, Non Smoking (29.7sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Japanese Western Room, Non Smoking (29.7sqm)

  • 29.8 sq m
  • Sleeps 8
  • 2 Single Beds

View all photos for Double Room, Non Smoking (14.3-14.7sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Double Room, Non Smoking (14.3-14.7sqm)

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Non Smoking (22.4-23.0sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Twin Room, Non Smoking (22.4-23.0sqm)

  • 22 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Corner Twin Room Non smoking

Premium bedding, down duvets, blackout curtains, iron/ironing board

Corner Twin Room Non smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room Non Smoking

Premium bedding, down duvets, blackout curtains, iron/ironing board

Double Room Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Universal Twin Room-Non-Smoking

Premium bedding, down duvets, blackout curtains, iron/ironing board

Universal Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Western Room

Premium bedding, down duvets, blackout curtains, iron/ironing board

Japanese Western Room

  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Twin Room - Non Smoking

Premium bedding, down duvets, blackout curtains, iron/ironing board

Twin Room - Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Corner Twin Room Smoking

Premium bedding, down duvets, blackout curtains, iron/ironing board

Corner Twin Room Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room-Smoking

Premium bedding, down duvets, blackout curtains, iron/ironing board

Twin Room-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Queen Room Smoking

Premium bedding, down duvets, blackout curtains, iron/ironing board

Queen Room Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Smoking

Premium bedding, down duvets, blackout curtains, iron/ironing board

Double Room Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Queen Room Non Smoking

Premium bedding, down duvets, blackout curtains, iron/ironing board

Queen Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Dormy Inn Kumamoto Natural Hot Spring

Hotel with spa services, steps from Kumamoto-jo Hall
Along with a restaurant, this hotel has self parking and spa services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Dormy Inn Kumamoto Natural Hot Spring offers 291 air-conditioned accommodations with a hairdryer and blackout curtains. Beds feature down duvets and premium bedding. 26-inch flat-screen televisions come with digital channels and pay-per-view films.

Bathrooms include a shower and bidets. Guests can surf the web using complimentary wired and wireless Internet access. In-room massages and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages. A variety of treatment therapies are provided, including reflexology.

Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. There are hot springs on site.

Our customers tell us that they can't get enough of the helpful staff at Dormy Inn Kumamoto Natural Hot Spring. During your stay, you're just a quick walk from Kumamoto-jo Hall. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the buffet restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include laundry facilities, a lift and a vending machine
  • On-site recreation includes hot springs
  • Steps from Kumamoto-jo Hall and 15 minutes on foot from Kumamoto Castle
There's a restaurant on site. WiFi and wired Internet are free in public spaces. Dormy Inn Kumamoto Natural Hot Spring offers its guests hot springs. Spa services, a vending machine, and laundry facilities are also featured at Dormy Inn Kumamoto Natural Hot Spring. For a fee, parking is available.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:00 AM.
Hatago – This buffet restaurant only serves breakfast.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,200 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 1,800 for adults and JPY 900 for children
  • A restaurant

Restaurants on site

  • Hatago

Things to do

  • Hot springs
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service

Spa

  • Deep-tissue massages
  • Hot springs
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Reflexology
  • Separate men/women areas in public bath

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1800 for adults and from JPY 900 for children
  • Self-parking fee: JPY 1200 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
For the comfort of guests using the public bathing areas and other public facilities, guests with large tattoos are not permitted to use the facilities. Guests with tattoos may use the bathing facilities if their tattoos are smaller than 3.15 inches (8 centimeters) by 5.11 inches (13 centimeters) and are covered with a sticker provided by the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests may experience noise disturbance due to nearby construction work.
  • Guests with tattoos will be required to follow specific instructions when using the on-site public bathing facilities; more details are available at check-in.

Property is also known as

Dormy Inn Kumamoto Natural Hot Spring Hotel
Dormy Inn Kumamoto Natural Hot Spring Kumamoto
Dormy Kumamoto
Kumamoto Dormy Inn
Dormy Hotel Kumamoto
Dormy Inn Kumamoto Natural Hot Spring Hotel Kumamoto

Dormy Inn Kumamoto Natural Hot Spring Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 627 out of 1010 reviews
Rating 8 - Good. 285 out of 1010 reviews
Rating 6 - Okay. 63 out of 1010 reviews
Rating 4 - Poor. 20 out of 1010 reviews
Rating 2 - Terrible. 15 out of 1010 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Stayed 3 nights in Jan 2025

10/10 Excellent

Tomoko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want both the convenient distance from Kumamoto Castle and the famous Japanese big bath with SAUNA, this is it! They also offer very convenient laundry system at very reasonable (or I'd say too great deal) price which is really helpful when you travel in Japan. The facility is super clean, with cheerful staffs, and we really enjoyed tasty 'Yonaki-soba' (warm noodle service in the evening).Thank you for the memorable stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is excellent! The staff were so swift and friendly. The onsen is beautiful and relaxing, and the sauna is clean and comfortable. If I had to make one criticism, it’s that the pillows were a little hard, but other than that, this was overall a wonderful stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room with more than enough space, bed is very comfy and the blind out curtains are very effective
Stayed 2 nights in Jan 2025

10/10 Excellent

Chiho

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is conveniently located next to Sakura machi mall with lot of dining options. There is also a park next to it and in holiday time they put a Christmas market. The roof top onsen is the most important part, relaxing and fun. They offer free ramen and popsicle.
Stayed 2 nights in Dec 2024

10/10 Excellent

Aaron

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Quiet and near attractions. Will recommend.
Stayed 2 nights in Dec 2024

10/10 Excellent

Matthew

Stayed 2 nights in Dec 2024

10/10 Excellent

Ringo

This is the second time I stayed in this hotel. The service is good and the breakfast is excellent.
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The on site massage helped me get to sleep.
Stayed 1 night in Nov 2024

10/10 Excellent

Bonny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall pretty satisfied and will return if I am visiting Kumamoto. Great convenient location.
Stayed 1 night in Oct 2024

10/10 Excellent

Jean Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I made the reservation last minute due to change of plans, and I was pleasantly surprised by the very reasonable price and service of Dormy Inn Kumamoto. Dormy Inn Kumamoto is located right in the center city where the action is: there is the main shopping area and Kumamoto Castle within 10 minutes of walking distance. Dormy Inn Kumamoto itself is excellent because it has a spa included with a Sauna (which is kept at a good hot temperature) and a nice outdoor hot spring (yes, it is actually a hot spring). If you read Japanese, the comic selection which guests can borrow (up to 5 during one’s stay) is excellent. The front desk is efficient and kind as well.
Stayed 1 night in Oct 2024

10/10 Excellent

Eden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Yeow Chong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The public hot bath and complimentary services are excellent.
Stayed 2 nights in Oct 2024

6/10 Okay

Ben

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Benjamin

Stayed 1 night in Sep 2024

8/10 Good

Wan Sze

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean
Stayed 1 night in Sep 2024

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Johnn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 2 nights in Aug 2024

10/10 Excellent

Eon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alot of interesting freebies, worth to stay
Stayed 1 night in Aug 2024

8/10 Good

Thanh, Mentone

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would generally stay at Dormy Inn for their natural onsen and be happy with their services & facilities. It has met our requirements this time (good location close to public transport, shops, restaurants, quiet, good breakfast, communal laundry, etc). Somehow this was the first time that we encountered an issue with the Dormy Inn (or any other hotels for that matter): there was pretty bad sewerage smell in the bathroom (we were in room 612). As we only stayed for a couple of nights, we didn't bother reporting the issue or asking to change room. Other than that, it'd have been a very nice stay.
Stayed 3 nights in Jun 2024

8/10 Good

SOON

Liked: Cleanliness, room comfort
No recognition for Gold members in Japan. No upgrades, no early checkins or welcome gifts
Stayed 2 nights in Jun 2024

10/10 Excellent

Matthew

Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, near amenities
Paid parking. Convenient walking location to numerous shops and restaurants. Also free ramen, popsicles, probiotic drink.
Stayed 1 night in Jun 2024