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REF Kumamoto by VESSEL HOTELS

4.0 star property

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Photo gallery for REF Kumamoto by VESSEL HOTELS

Public bath
Lobby
Reception
Public bath
Standard Twin Room, Non Smoking | 1 bedroom, laptop workspace, blackout curtains, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
7-2 Shinshigai, Chuo-ku, Kumamoto, Kumamoto, 860-0803
  • Sakura Machi Kumamoto
    ‪3 min walk‬
  • Kumamoto-jo Hall
    ‪4 min walk‬
  • Kumamoto Castle
    ‪11 min walk‬
  • Kumamoto (KMJ)
    ‪21 min drive‬

Room options

View all photos for Single Room with shower booth,Non-smoking

Single Room with shower booth,Non-smoking | 1 bedroom, laptop workspace, blackout curtains, iron/ironing board

Single Room with shower booth,Non-smoking

  • 13.8 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking | 1 bedroom, laptop workspace, blackout curtains, iron/ironing board

Standard Twin Room, Non Smoking

  • 16.8 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Moderate Twin Room, Non-smoking

Moderate Twin Room, Non-smoking | 1 bedroom, laptop workspace, blackout curtains, iron/ironing board

Moderate Twin Room, Non-smoking

  • 19.8 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Double Room

1 bedroom, laptop workspace, blackout curtains, iron/ironing board

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room with Shower

1 bedroom, laptop workspace, blackout curtains, iron/ironing board

Single Room with Shower

  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room

1 bedroom, laptop workspace, blackout curtains, iron/ironing board

Premium Room

  • Sleeps 3
  • 2 Double Beds and 1 Single Futon

View all photos for Moderate Twin Room

1 bedroom, laptop workspace, blackout curtains, iron/ironing board

Moderate Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room

1 bedroom, laptop workspace, blackout curtains, iron/ironing board

Standard Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for ROH Non-smoking

1 bedroom, laptop workspace, blackout curtains, iron/ironing board

ROH Non-smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Accessible Single Room Non Smoking

1 bedroom, laptop workspace, blackout curtains, iron/ironing board

Accessible Single Room Non Smoking

  • Sleeps 2
  • 1 Single Bed

View all photos for Triple Room

1 bedroom, laptop workspace, blackout curtains, iron/ironing board

Triple Room

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Similar properties

Public bath

CANDEO HOTELS KUMAMOTO SHINSHIGAI

  • Spa
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (786)
The price is CHF 87
for 1 room
22 Jun - 23 Jun
CANDEO HOTELS KUMAMOTO SHINSHIGAI

About this property

REF Kumamoto by VESSEL HOTELS

Hotel with a restaurant, steps from Sunroad Shinshigai Shopping Street
A restaurant, a microwave in a common area and laundry facilities are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, multilingual staff assistance and a vending machine are on-site.
REF Kumamoto by VESSEL HOTELS offers 229 accommodations with complimentary slippers and a hairdryer. 32-inch flat-screen televisions come with digital channels.

Bathrooms include bidets, complimentary toiletries and toothbrushes and toothpaste. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). In-room massages and an iron/ironing board can be requested.

Public bath/onsen services include an indoor public bath. This service features separate men's and women's areas.
During your stay at REF Kumamoto by VESSEL HOTELS, you're just a quick walk from Sunroad Shinshigai Shopping Street. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include laundry facilities, multilingual staff and a lift
  • Steps from Sunroad Shinshigai Shopping Street and Sakura Machi Kumamoto
There's a restaurant on site. Public spaces have free WiFi. A vending machine, multilingual staff, and laundry facilities are also featured at REF Kumamoto by VESSEL HOTELS.

Smoking is allowed in designated areas at this 4-star Kumamoto hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 9:30 AM.
REF Kumamoto by VESSEL HOTELS has a restaurant on site.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (JPY 1,300 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: JPY 1,800 for adults and JPY 900 for children
  • A restaurant

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • Laundry facilities
  • Stroller

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Multilingual staff

Spa

  • In-room massages
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast Included rate for children ages 6-18. Breakfast is available on site for the listed surcharge.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1800 for adults and from JPY 900 for children
  • Nearby parking fee: JPY 1300 per night (787 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property requires advance notice of the age and number of children staying at the property.
Property Registration Number 指令(生衛)第184号

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

REF Kumamoto by VESSEL HOTELS Hotel
REF Kumamoto by VESSEL HOTELS Kumamoto
REF Kumamoto by VESSEL HOTELS Hotel Kumamoto

REF Kumamoto by VESSEL HOTELS Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 339 out of 481 reviews
Rating 8 - Good. 105 out of 481 reviews
Rating 6 - Okay. 29 out of 481 reviews
Rating 4 - Poor. 7 out of 481 reviews
Rating 2 - Terrible. 1 out of 481 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

JONGWOON

Stayed 2 nights in Feb 2025

10/10 Excellent

Kwong Tin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great but the hotel is a little dated.
Stayed 1 night in Mar 2025

10/10 Excellent

Jin sik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasantly surprised superb hotel

Really impressed by this hotel. Room is small but is well thought out. #1 is having under bed storage space - it's really disappointing when this isn't available in a small room, so I was happy to see it here. Bathroom is a little smaller with no tub (which I don't need) but doesn't feel cramped because the sink is outside the bathroom. There are a number of super useful little shelves. The TV can't be moved so it's difficult to access the HDMI port on the back but then I noticed there is an HDMI port under the TV in wall unit! Wow, I was so happy! Also the TV is mounted on a swing panel for angle adjustment. The chair has a back and is comfortable. There's no wall desk counter, instead a round table which could be moved which was adequate for me. Also the bathroom floor is level with the room floor which is great. It's a well thought out room but I had one problem. For some reason the blackout curtain rail doesn't extend to the window edge! (It really should extend beyond) So it won't be able to block the light as planned but luckily I had some tape and was able to put up the curtain the last inch to block the morning light. Location in the shopping arcade just across the street from Sakuramachi and walking distance to the castle is suberb, and yet the room is quiet. Breakfast looked pretty good but I did not opt for it. I really liked stairway access so don't have to wait for the elevator every time.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing onsen and facilities. There’s a space to sit and eat
Stayed 2 nights in Jan 2025

10/10 Excellent

SASASE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

いつもレフ

熊本滞在はいつもレフ熊本 食事もとてもよく、いつも食べ過ぎてしまう！
Stayed 1 night in Jan 2025

10/10 Excellent

SASASE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

jonghyun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
최고의 숙소 였습니다.. 또 가고 싶습니다!!
Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lai Man

Stayed 1 night in Jan 2025

10/10 Excellent

MIN

Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellence, will come back again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Pauline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay in this clean hotel that serves great Kumamoto-style buffet breakfast. However, the bathroom vanity (sink and mirror) is outside the toilet, facing the twin beds. No on-site parking but you can easily park at the underground carpark that’s just a traffic light away from the hotel at a reasonable rate.
Stayed 3 nights in Dec 2024

10/10 Excellent

laure

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rapport qualité prix imbattable.

Un hôtel « business » vraiment très bon marché avec un rapport qualité prix imbattable. Les chambres sont petites mais très bien aménagées. Le petit déjeuner est très complet et très bon. Je recommande à 100%.
Stayed 2 nights in Dec 2024

8/10 Good

KA HO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was conveniently located for me, as there is a huge bus station nearby with just 5 mins of walk. A dozen of restaurants are nearby and there are 2 arcade game centres just around the corner. The public bath was not as good as i expected and it was always crowded. I didnt use it as much but i think it could still be a good experience if you are visiting japan for the first time. I adore the resting area outside of the public bath. The area is equipped with microwave, small tables and seats. I bought food from nearby convenient stores and ate breakfast there daily. The room was on the larger than i expected. I was able to place my luggage on the table when i tidied my stuff. I was overall happy with my stay.
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Suk mei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

AbRahman, Woodlands

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel staff
Stayed 2 nights in Dec 2024

8/10 Good

JIN MING

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best location for dinning
Stayed 2 nights in Nov 2024

10/10 Excellent

Leong Yin

Stayed 1 night in Nov 2024

10/10 Excellent

Horng-Jeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

NORIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable nice hotel

The location is very good.The room was cozy and clean. The strong point is public bass.
Stayed 1 night in Oct 2024

10/10 Excellent

LIOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel with amazing spa
Stayed 1 night in Oct 2024