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SOTETSU GRAND FRESA KUMAMOTO

3.0 star property
VIP Access

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Photo gallery for SOTETSU GRAND FRESA KUMAMOTO

Exterior
Down duvets, blackout curtains, free WiFi, bed sheets
Reception
Reception
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
2-2-23 Shimotori, Chuo Ward, Kumamoto, Kumamoto, 860-0807
  • Sakura Machi Kumamoto
    ‪6 min walk‬
  • Kumamoto-jo Hall
    ‪7 min walk‬
  • Kumamoto Castle
    ‪14 min walk‬
  • Kumamoto (KMJ)
    ‪54 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Comfort Double Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Comfort Double Room, Non Smoking

  • 17.2 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Standard Twin Room, Non Smoking

  • 21.81 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Deluxe Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

  • 29.65 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Connecting Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Connecting Twin Room, Non Smoking

  • 21.81 sq m
  • Sleeps 8
  • 4 Large Single Beds

View all photos for Connecting Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Connecting Twin Room, Non Smoking

  • 21.81 sq m
  • Sleeps 6
  • 4 Large Single Beds

View all photos for Comfort Double Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Comfort Double Room, Non Smoking

  • 17.2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

  • 29.65 sq m
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Superior Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Twin Room, Non Smoking

  • 23.44 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Double Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Double Room, Non Smoking

  • 22.36 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Twin Room, Non Smoking

  • 23.44 sq m
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Standard Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Standard Twin Room, Non Smoking

  • 21.81 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Double Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Double Room, Non Smoking

  • 22.36 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin-Non-Smoking（2 Adult）

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Twin-Non-Smoking（2 Adult）

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin -Non-Smoking（2Adult）

Down duvets, blackout curtains, free WiFi, bed sheets

Deluxe Twin -Non-Smoking（2Adult）

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin-Non-Smoking（3 Adult）

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Twin-Non-Smoking（3 Adult）

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Double -Non-Smoking（2 Adult）

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Double -Non-Smoking（2 Adult）

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double -Non-Smoking（1 Adult）

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Double -Non-Smoking（1 Adult）

  • Sleeps 1
  • 1 Queen Sofa Bed

View all photos for Interconnecting Twin Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Interconnecting Twin Non Smoking

  • Sleeps 4
  • 4 Single Beds

View all photos for Comfort Double Room-Non-Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Comfort Double Room-Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room-Non-Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Standard Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin -Non-Smoking（3Adult）

Down duvets, blackout curtains, free WiFi, bed sheets

Deluxe Twin -Non-Smoking（3Adult）

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Standard Double Room-Non-Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Standard Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

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About this property

SOTETSU GRAND FRESA KUMAMOTO

Hotel with a 24-hour front desk, near Kumamoto Castle
This smoke-free hotel features a restaurant, a microwave in a common area and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and express check-in are on-site. Housekeeping is available on request.
SOTETSU GRAND FRESA KUMAMOTO offers 247 air-conditioned accommodations with complimentary slippers and a hairdryer. Beds feature down duvets. 32-inch Smart televisions come with digital channels and Netflix.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the shopping around SOTETSU GRAND FRESA KUMAMOTO. During your stay, you're just a quick walk from Shinshigai Shotengai. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, locker space and laundry facilities
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Steps from Shinshigai Shotengai and 14 minutes on foot from Kumamoto Castle
There's a restaurant on site. WiFi is free in public spaces. SOTETSU GRAND FRESA KUMAMOTO also features a vending machine, laundry facilities, and dry cleaning/laundry services.

This 3-star Kumamoto hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
SOTETSU GRAND FRESA KUMAMOTO has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 per person
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1500 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: PayPay, LINE Pay and R Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

SOTETSU GRAND FRESA KUMAMOTO Hotel
SOTETSU GRAND FRESA KUMAMOTO Kumamoto
SOTETSU GRAND FRESA KUMAMOTO Hotel Kumamoto

SOTETSU GRAND FRESA KUMAMOTO Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 802 out of 1100 reviews
Rating 8 - Good. 245 out of 1100 reviews
Rating 6 - Okay. 38 out of 1100 reviews
Rating 4 - Poor. 5 out of 1100 reviews
Rating 2 - Terrible. 10 out of 1100 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience
Stayed 3 nights in Dec 2024

10/10 Excellent

Farhan

Liked: Cleanliness, property conditions & facilities
Nice hotel and in good location. Close to the bus station too so just a 10 minute walk to the bus station to get to the airport
Stayed 3 nights in Dec 2024

10/10 Excellent

Satoshi

Stayed 1 night in Dec 2024

4/10 Poor

Michiko

Liked: Cleanliness, staff & service, property conditions & facilities
i just personally could not sleep well, neither could my colleague.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located to shops and transportation.
People were very nice and helpful. Conveniently located to shops and transportation.
Stayed 1 night in Dec 2024

10/10 Excellent

Chika

Stayed 2 nights in Dec 2024

10/10 Excellent

Wee Liang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Public parking, convenient stores and shopping street is less than 3 mins away from the main door of the hotel. A good variety of toiletries are available at the hotel reception area. We can take whatever that we needed without any waste. The room and toilet are clean and spacious. The beds are comfortable. It is a plus point to have the connecting rooms available for our family. While they do not have a wide variety of food choices for breakfast buffet, the food is tasty with some Kumamoto local dishes available for us to try. Check out their official site to have a feel of the breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

JUNE-SUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
매우추천
욕실이 널고 내부도 다른 일본호텔대비 좁지 않으며 구마모토 워싱턴거리 초입이라 놀기에도 좋습니다. 조식도 매우 훌륭합니딘.
Stayed 1 night in Dec 2024

10/10 Excellent

Lynette Kim Choo

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy accessible location and all shopping, dinning and attractions are within waking distance from public transportation. Hotel room is clean and size is good for triple sharing.
Stayed 2 nights in Nov 2024

8/10 Good

Jungoak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kumamoto 4 days
Centrally located. Served our needs well. Breakfast was goid. Location great.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jose Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Nov 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very nice hotel Step up from business hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stay
Hotel was centrally located. Breakfast was good. Overall a good stay
Stayed 3 nights in Oct 2024

8/10 Good

Loh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great, a lot of shopping and eating place around the area.
Stayed 2 nights in Nov 2024

10/10 Excellent

TOSHIAKI

Stayed 1 night in Nov 2024

10/10 Excellent

NAOKI

Stayed 1 night in Nov 2024

10/10 Excellent

JYUN-YI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Tze Kwan Ada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location for shopping and dining
Stayed 5 nights in Nov 2024

10/10 Excellent

MYUNG KEUN

Stayed 1 night in Nov 2024

8/10 Good

Nomura

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
朝食がとても良かったです。
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean comfortable beds, spacious, friendly st
Stayed 2 nights in Oct 2024

10/10 Excellent

Tatsuma

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Pui Ling

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Wai Keung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024