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Hotel Chagual

2.5 star property

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Photo gallery for Hotel Chagual

Beach
Free daily continental breakfast
Coffee shop
Meeting facility
Free daily continental breakfast

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Gym
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Kitchen

Explore the area

Map
Los Carrera 864, La Serena, Coquimbo, 1710186

Room options

View all photos for Double Room, 1 Bedroom, Private Bathroom

Double Room, 1 Bedroom, Private Bathroom | Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Double Room, 1 Bedroom, Private Bathroom

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Double or Twin Room, 1 Bedroom, Shared Bathroom

Double or Twin Room, 1 Bedroom, Shared Bathroom | Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Double or Twin Room, 1 Bedroom, Shared Bathroom

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Superior Double or Twin Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room | Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Superior Quadruple Room

  • Sleeps 4
  • 2 King Beds

View all photos for Triple Room

Triple Room | Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Triple Room

  • Sleeps 3
  • 1 Large Single Bed and 1 Single Bed

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About this property

Hotel Chagual

Adults-only hotel with free breakfast and 24-hour fitness centre
A 24-hour fitness centre, a microwave in a common area and a fridge in a common area are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Hotel Chagual offers 15 accommodations, which are accessible via exterior corridors and feature shared/communal kitchens and a hairdryer. This accommodation offers separate dining areas and includes dining tables. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This La Serena hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Hotel Chagual, you're just a quick walk from Jardin del Corazon. Enjoy features like free breakfast and free WiFi in public areas, plus a 24-hour gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Steps from Jardin del Corazon and 5 minutes on foot from San Francisco Church
  • Airport shuttle service available for a fee
Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. Free breakfast is available daily. A 24-hour fitness centre, a terrace, and tour/ticket assistance are also featured at Hotel Chagual.

Smoking is allowed in designated areas at this Colonial La Serena hotel.

Guests are served a free continental breakfast daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 3 metres
  • Return airport shuttle (surcharge)
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private or shared bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Dining table
  • Separate dining area
  • Shared kitchen access

More

  • Access via exterior corridors
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • This property welcomes adults only.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards and cash
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Chagual La Serena
Chagual La Serena
Hotel Chagual Hotel
Hotel Chagual La Serena
Hotel Chagual Hotel La Serena

Hotel Chagual Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 31 out of 38 reviews
Rating 8 - Good. 7 out of 38 reviews
Rating 6 - Okay. 0 out of 38 reviews
Rating 4 - Poor. 0 out of 38 reviews
Rating 2 - Terrible. 0 out of 38 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

8.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Stayed 1 night in Dec 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Services were excellent
Stayed 1 night in Jul 2024

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, beautiful old building which has been restored tastefully. Good central location. Secure parking across the street. A decent place to stay in Le Serena.
Stayed 1 night in Dec 2023

10/10 Excellent

Helene

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The rooms are set around a beautiful courtyard. It feels very safe and private. The staff is helpful and friendly. Guests can use a kitchen and even a small exercise room. Within a 15 minute drive from the airport and a 1/2 hour walk to the famous lighthouse and beach.
Stayed 2 nights in Nov 2023

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very nice
Stayed 1 night in Nov 2023

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast. Very friendly and helpful staff. I would stay there again.
Stayed 2 nights in Sep 2023

10/10 Excellent

Alvyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice homely hotel.
nice hotel in a good location close to the center but quiet. The rooms vary in size. Helpful and friendly staff. They have a nice courtyard to sit in and a kitchen plus small basic gym. I would be happy to stay here again
Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night at Hotel Chagual. The hotel staff were very professional and accommodating. It was a chilly night and they provided us with extra blankets and a heater for the room.
Stayed 1 night in Sep 2019

10/10 Excellent

Umberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un cortile fiorito
Al di sopra di ogni aspettativa. Una corte cinese
Stayed 3 nights in Oct 2024

10/10 Excellent

Octavio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho. Es una zona con varias funerarias. Por lo demas costo/beneficio es muy buena opción
Stayed 4 nights in Jun 2024

8/10 Good

Jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ótimo ambiente.
Stayed 1 night in May 2024

10/10 Excellent

Antonella

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me encantó, muy cómodo y eficiente
Stayed 2 nights in Mar 2024

10/10 Excellent

Maria del Pilar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excepcional lugar en La Serena
Excepcional lugar en La Serena, es muy tranquilo, acogedor, cómodo y limpio, el servicio muy amable y dispuesto, desgraciadamente no tomé el nombre de la chica a cardo del turno de la noche pero agradezco su gran cordialidad y trato sumamente profesional
Stayed 7 nights in Feb 2024

10/10 Excellent

Sandro

Stayed 1 night in Feb 2024

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Darling

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Todo fue excelente, muy buena atención
Stayed 1 night in Jan 2024

10/10 Excellent

Inge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

MAURA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buon hotel vicino al centro...al terminal dei bus e al mare.. camere abbastanza grandi Buon letto colazione basica ma ok
Stayed 2 nights in Dec 2023

10/10 Excellent

Sarto

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
très calme, oasis intérieur de paix, bine situé. Endroit propre et literie douce
Stayed 1 night in Nov 2023

8/10 Good

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Laurent

Stayed 1 night in Aug 2023

10/10 Excellent

Maria Eugenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones lindas, cama comida, la ducha con abundante agua caliente. Las instalaciones muy limpias y los jardines preciosos, ambientes externos decorados muy bonitos.Relajantes. Lo que hay que reforzar es el personal de recepción, una sra. de mediana edad fue muy amable, educada y nos informo sobre lugares turísticos ( estaba en las mañanas).Los demás recepcionistas bien, sin nada que destacar.
Stayed 3 nights in Apr 2023