The renting process was easy, convenient, very straight forward. We had been to Lake Placid and Mirror Lake multiple times but this was our first opportunity to go for vacation-only (no hockey or lacrosse tournaments involved)! The perfect location and vibe for our active family of 6. We probably could have easily stayed in the upper unit but with no one else on property at the time; it was perfect. I say all of this in that dealing with Ray the property manager made it so easy. The front desk gal at Crowne Plaza could use some training on working with customers of the property. Just a few minor service adjustments would make it a 10. She was the only major negative in an otherwise perfect stay enjoying golf at Whiteface, dinner and drinks at Players, Jimmy’s, Zig Zags, Lake Placid Brewing Co, Lisa G’s, the Upstairs, 46 Sandwich’s, Dancing Bear, spa and dinner at Mirror Lake Inn, renting a boat with Captain Marney, going on the Lake Placid boat tour, and much more!! We will be back! Hopefully sooner than later!! ♥️