I will never take my family back here! We had a really bad storm that knocked out power. No word from the property owner or property mngr checking on us. No one on site like we understood there would be. After MANY phone calls to reach someone for some help, John the property mngr was apparently at an art show and no help. I understand they don’t have control over weather but we are strangers to this place and trusting our safety to these people. They do have control over how they treat people using their facilities and let me tell you, we were not treated well.
Ended up calling the power company myself after several hours of being in the dark, terrible storm, with 4 scared young kids and wife. Never heard back from the property owner or prop mngr to check on us. After 4 hours at nighttime, finally got some power to cook food and feed hungry scared kids. Power went out again during the night, still storming pretty bad, waking up kids, not much sleep that night.
(Side note: be prepared to be nickel and dimed for everything, you want to play on the arcade: you have to pay for it. You want to play with the guitar: toss in some money for strings. Want to borrow a fishing rod, you’re paying for it. Felt like there may be a token machine to use the toilet!)
After a terrible night, I ask for a late checkout bc no one slept. Told sorry we can’t do that. Also, would’ve been nice if someone would’ve at least checked in with us in the morning to see how we were d…