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Holiday Inn Lancaster, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Lancaster, an IHG Hotel

Terrace/patio
Indoor pool, pool loungers
Exterior
Suite, 2 Queen Beds, Accessible (Comm, Mobil, Roll-In Shower) | Desk, blackout curtains, iron/ironing board, free WiFi
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Parking available

Explore the area

Map
26 East Chestnut Street, Lancaster, PA, 17602
  • Heritage Center Museum of Lancaster County
    6 min walk
  • Central Market
    6 min walk
  • Lancaster Marriott at Penn Square
    6 min walk
  • Lancaster, PA (LNS)
    21 min drive

Room options

View all photos for Standard Room

Standard Room | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Comm, Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Comm, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Comm, Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Comm, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Mobil, Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible (Comm, Mobil, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Lancaster Marriott at Penn Square

Pool
Spa
Free WiFi
Restaurant
4.4 out of 5, Excellent, (1003)
The price is CHF 163
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Lancaster Marriott at Penn Square

About this property

Holiday Inn Lancaster, an IHG Hotel

Hotel with a 24-hour fitness centre, a quick walk to Lancaster County Convention Center
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli and self parking. Housekeeping is available on request.
Holiday Inn Lancaster, an IHG Hotel offers 215 air-conditioned accommodations with coffee/tea makers and a hairdryer. LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Lancaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Lancaster, an IHG Hotel. During your stay, you're just a quick walk from Hole in The Wall Puppet Theater. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 9 minutes by foot from Lancaster County Convention Center and a 3-minute drive from Franklin & Marshall College
  • Dogs welcome for a fee
Holiday Inn Lancaster, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 13 meeting rooms are available. Event space at this hotel measures 22000 square feet (2044 square metres) and includes conference space. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Lancaster, an IHG Hotel. For a fee, parking is available.

This 3.5-star Lancaster hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
The Imperial – This restaurant serves lunch and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 7 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Imperial

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 13 meeting rooms
  • 22,000 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 10 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7 to 20 per person
  • Covered self-parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Lancaster
Holiday Inn Lancaster
Holiday Inn Lancaster, An Ihg
Holiday Inn Lancaster, an IHG Hotel Hotel
Holiday Inn Lancaster, an IHG Hotel Lancaster
Holiday Inn Lancaster, an IHG Hotel Hotel Lancaster

Holiday Inn Lancaster, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 412 out of 857 reviews" "
Rating 8 - Good. 257 out of 857 reviews" "
Rating 6 - Okay. 104 out of 857 reviews" "
Rating 4 - Poor. 50 out of 857 reviews" "
Rating 2 - Terrible. 34 out of 857 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Brian

Stayed 1 night in Aug 2024

8/10 Good

Carolyn L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the property was very clean and offered amenities, like snacks. I did not like that it was difficult to get someone from the desk to pick up the phone to answer my questions. I understood that it was a busy weekend for the staff when I brought it to their attention.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sunni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Downtown next to Parking
Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, lots of things close by for breakfast/lunch/dinner. My only somewhat complaint was that you could hear people in the hallways very clearly.
Stayed 1 night in Aug 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad, not great.
Convenient location downtown. Parking $15 per day. No free breakfast, very minimal buffet $14 adult. Would probably find another hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities
Area is quite congested. Otherwise it is like any other large town. Would like to say that the staff was quite accomodating. The front desk was efficient and pleasant. But I would like to comment on one staff member, Ty, would went out of his was to assist us with all our issues; i.e., baggage, room key, dining, location of amenities and his smile!! Each of the staff did their jobs well but Ty was exceptional and would recommend he be chosen for any position in your company. He won't disappoint.
Stayed 3 nights in Aug 2024

6/10 Okay

Stuart

Disliked: Room comfort
So so stay
Great location. Room uncomfortable- really hot, ac struggling, left early
Stayed 2 nights in Aug 2024

10/10 Excellent

Gennady

Liked: Cleanliness, staff & service, property conditions & facilities
The location is just wonderful!
Stayed 2 nights in Aug 2024

6/10 Okay

HanZhou

Stayed 4 nights in Aug 2024

8/10 Good

Don

Stayed 1 night in Aug 2024

8/10 Good

Doris

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Staff & service
Not bad - just needs additional cleaning.
I enjoyed the stay, and I enjoyed the amenities, which I used very frequently. There were issues with the bathtub, and the toiletries I received were not clean whatsoever. There were stains on the walls, but also the sheets were clean. It was quality for the price I paid, but also it can be improved.
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in the heart of Lancaster
Great stay. Clean hotel. Nice spacious room and facilities. Friendly staff.
Stayed 2 nights in Aug 2024

4/10 Poor

Jane

Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Marsha

Travelled with family
Liked: Cleanliness, amenities
The room i reserved had the disability options that we needed ecxept no roll in tub. But i did wonder why an ADA room was on the 9th floor...had an emergency happened there wouldn't have been any way the disabled person could have made it down 9 flights of stairs! Our stay was great...everyone was very courteous.
Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the middle of town.
Stayed 2 nights in Jul 2024

8/10 Good

Erika

Travelled with partner
Liked: Property conditions & facilities
Hotel was nice. Free parking
Stayed 2 nights in Jul 2024

10/10 Excellent

regina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Nicholas

Stayed 1 night in Jul 2024

6/10 Okay

Karen, East Hampton

A very mediocre hotel.
Stayed 2 nights in Jul 2024

8/10 Good

Yolanda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property itself is lovely … and we had the privilege of Kate greeting us and checking us in ….. the world needs more Kate’s!
Stayed 1 night in Jul 2024

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very noisy and many homeless.
Stayed 3 nights in Jun 2024

6/10 Okay

Anton, Pittsburgh

Liked: Cleanliness, property conditions & facilities
Noisy AC. Homeless people all around. No drinking water in the rooms. Slow service.
Stayed 1 night in Jun 2024

6/10 Okay

CYNTHIA

Disliked: Cleanliness, staff & service
Unfriendly front desk staff. Room not cleanned upon check in. Needed to be moved to a different room. No thank you for choosing to stay upon departure. Room had a bad musty smell.
Stayed 2 nights in Jun 2024