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4.9 out of 5

"Great staff; change the sausages; extractor fans need cleaning in bathrooms mine had been switched off; maybe a small fridge in the rooms would be ben ... " More

By a verified traveller on Mon 02 May 2022

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Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Small Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Accessible Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Toll House Inn. During your stay, you're just a quick walk from Lancaster City Museum. Features include free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a meeting room, a lift and a terrace
  • Within a 10-minute walk of Lancaster City Museum and The Dukes

Toll House Inn ratings based on 7 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Toll House Inn

Everyone (5) Couples (1) Family (1)
5 out of 5
Great staff; change the sausages; extractor fans need cleaning in bathrooms mine had been switched off; maybe a small fridge in the rooms would be beneficial- can’t reiterate how good the staff where; all staff where brilliant.

Posted by on 2 May 2022

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Comment from Hotel Management

5 Jun 2022 by TollHouseInn

Dear Darren, Thank you for taking the time to leave us a review! Thank you for your kind words about our team. I am sorry to hear about the extractor fan in your bathroom, I will be sure to pass this on to our housekeeping management and get it looked into. We look forward to welcoming you back! Kind regards, Olivia

5 out of 5
We had a wonderful weekend stay celebrating my husbands birthday also enjoyed the evening meal which we were set by Amy who was very friendly and the service was brilliant breakfast was served by joe who was very friendly and professional and again the service was Fantastic food excellent quality and presentation

Posted by on 24 Dec 2018

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5 out of 5

Real find for overnight stay

Lovely hotel , very friendly helpful staff . Super room , very comfortable beds , very stylish . Great waterfall shower . Fresh milk in room and even a Teapot ! Bar very busy ( Friday night ) nice atmosphere and good food . Will definitely return if my son gets his grades for the University.

Posted by , from Herts on 23 Feb 2018

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4 out of 5

Lancaster layover.

Pros: Rooms, staff, bar, and breakfast.
Cons: Bed could be bigger.
Location: Hotel is in centre of historic Lancaster so canal, cathedral and pedestrian area are all nearby.
Decided to split our journey to family in London and chose Lancaster and found this hotel on the web. Check in was at the bar which seemed well stocked and the bar was so welcoming we had a drink before going up to our room. The hotel itself has had a recent refurbishment and the rooms and public areas were pleasantly decorated. There were hot and cold choices for breakfast and I had kippers, eggs and a toasted muffin along with fresh coffee, cereal and a yoghurt. No parking on site during our stay as building works to roof resulted in skips using parking spaces. Puplic parking nearby though.

Posted by , from Glasgow on 18 Oct 2017

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5 out of 5

Cosy hotel with friendly staff.

The rooms are clean and tidy and the pub is modern. Staff are friendly and helpful.

Posted by , from manchester on 15 Apr 2017

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5 out of 5
Wonderful hotel and location. Great breakfast and friendly, helpful staff

Posted by on 10 Oct 2016

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5 out of 5
Viihtyisä, rauhallinen ja tosi Englantilainen hotelli.

Posted by on 2 Oct 2019

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Toll House Inn also features a terrace, a garden, and a lift. Smoking is allowed in designated areas at this 4-star Lancaster inn.

  • 28 guestrooms or units
  • Front desk (24 hours)
  • Terrace
  • Garden
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Lancaster Station (0.9 km / 0.5 mi)

Room Amenities

Toll House Inn offers 28 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries. This Lancaster inn provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Toll House Inn has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Online penalty collection
  • Property is not currently implementing any guest safety measures

Hotel Names

  • Toll House Inn Lancaster
  • Toll House Lancaster
  • Toll House Inn Inn
  • Penny Street Bridge Hotel Lancaster
  • Toll House Inn Lancaster
  • Toll House Inn Inn Lancaster
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.