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Shangri-La Mactan, Cebu

5.0 star property

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Photo gallery for Shangri-La Mactan, Cebu

Couples treatment room(s), body treatments, hydrotherapy, aromatherapy
5 restaurants, breakfast served
Gazebo
Banquet hall
5 restaurants, breakfast served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub

Explore the area

Map
Punta Engano Road, Lapu-Lapu, Cebu, 6015
  • Magellan Monument
    ‪9 min walk‬
  • Jpark Island Waterpark
    ‪7 min drive‬
  • Cebu Yacht Club
    ‪9 min drive‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪10 min drive‬

Room options

View all photos for Ocean Wing Premier Room King

Minibar, in-room safe, desk, blackout curtains

Ocean Wing Premier Room King

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Family Room, 2 Single Beds (Ocean Wing Premier )

  • Sleeps 4
  • 2 Single Beds

View all photos for Ocean Wing Premier Room Twin

Ocean Wing Premier Room Twin | Minibar, in-room safe, desk, blackout curtains

Ocean Wing Premier Room Twin

  • 36 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Ocean Wing Panorama Suite King

Ocean Wing Panorama Suite King | Minibar, in-room safe, desk, blackout curtains

Ocean Wing Panorama Suite King

  • Ocean view
  • 72 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds

  • 36 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Ocean Wing Ocean Club King

Minibar, in-room safe, desk, blackout curtains

Ocean Wing Ocean Club King

  • Partial ocean view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Wing Ocean Club Twin

Minibar, in-room safe, desk, blackout curtains

Ocean Wing Ocean Club Twin

  • Partial ocean view
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Sea View

  • Sea view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Sea View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds, Sea View

  • Sea view
  • 36 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean Wing Panorama Room King

Minibar, in-room safe, desk, blackout curtains

Ocean Wing Panorama Room King

  • Beach view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Main Wing Deluxe Family Room

Main Wing Deluxe Family Room | Minibar, in-room safe, desk, blackout curtains

Main Wing Deluxe Family Room

  • Sea view
  • 61 sq m
  • Sleeps 4
  • 2 Single Beds

Similar properties

View from room

Sheraton Cebu Mactan Resort

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (273)
The price is CHF 184
for 1 room
includes taxes & fees
5 Jun - 6 Jun
Sheraton Cebu Mactan Resort

About this property

Shangri-La Mactan, Cebu

Luxury resort on the beach, with 2 outdoor pools
Catch some rays on Shangri-La Mactan, Cebu's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.
Shangri-La Mactan, Cebu offers 530 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 42-inch LED televisions come with digital channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A private beach, an outdoor tennis court and a health club are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

CHI, The Spa has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.
Our customers tell us that they can't get enough of the helpful staff at Shangri-La Mactan, Cebu. During your stay, you're just a quick walk from CHI, The Spa. Free WiFi in public areas, free self-parking and 2 outdoor pools are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 5 restaurants, 2 coffee shops/cafes, a poolside bar and 3 bars/lounges
  • Full breakfast served daily for a fee
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Treat yourself to aromatherapy, reflexology or manicures and pedicures at CHI, The Spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, an outdoor tennis court and a gym
  • Guests speak favourably about the overall condition of the property and the beach
  • Steps from CHI, The Spa and 8 minutes on foot from Mactan Shrine
  • Shopping centre shuttle service available for a fee
Step outside to unwind on the white sand beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. At Shangri-La Mactan, Cebu, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces. This luxury resort also offers a children's pool, outdoor tennis courts and a health club. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Lapu-Lapu resort.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Shangri-La Mactan, Cebu has 5 restaurants serving breakfast and lunch.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, Japanese, Korean, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: PHP 1,456 for adults and PHP 728 for children
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Mini golf
  • Motor boating
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Steam room
  • Tennis lessons
  • Volleyball
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa treatment rooms
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests must provide the hotel with their planned arrival time and flight details.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
This is a designated quarantine property, however this property can still accept guests who are seeking non-quarantine accommodations. Guests seeking non-quarantine accommodations will have access to separated communal areas from quarantined guests, including a designated check-in lobby for non-quarantine guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 3682.50 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 5000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately PHP 1456 for adults and from PHP 728 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 3682.50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Outside food is not permitted on the premises.
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Mactan Resort
Resort Mactan
Shangri-La's Mactan Resort Lapu-Lapu
Shangri-La's Mactan Lapu-Lapu
Shangri-la's Resort
Shangri La Cebu
Shangri La Mactan
Shangri Las Mactan Hotel
Shangri Las Mactan Lapu
Shangri-La`s Mactan Hotel Lapu Lapu
Shangri-La`s Mactan Resort And Spa
Shangri-La's Mactan Resort & Spa Cebu Island/Mactan Island
Shangri-La's Mactan Resort Lapu Lapu
Shangri-La's Mactan Lapu Lapu
Shangri La's Mactan Resort Spa
Shangri-La Mactan, Cebu Resort
Shangri La's Mactan Resort Spa
Shangri-La Mactan, Cebu Lapu-Lapu
Shangri-La Mactan, Cebu Resort Lapu-Lapu

Shangri-La Mactan, Cebu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 745 out of 1003 reviews
Rating 8 - Good. 162 out of 1003 reviews
Rating 6 - Okay. 57 out of 1003 reviews
Rating 4 - Poor. 18 out of 1003 reviews
Rating 2 - Terrible. 21 out of 1003 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

blandey

Liked: Property conditions & facilities
Absolutely a beautiful resort! Expensive food but very good!
Stayed 2 nights in Feb 2025

10/10 Excellent

LOVERNA

Stayed 1 night in Feb 2025

10/10 Excellent

Tetsuo

Liked: Cleanliness, staff & service, property conditions & facilities
The service is the best.
Stayed 2 nights in Feb 2025

8/10 Good

Ronald, Apple valley

Stayed 2 nights in Feb 2025

10/10 Excellent

Riza Lyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Mario, Hong Kong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel for family and especially young children
Stayed 4 nights in Jan 2025

10/10 Excellent

Jeni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place ,very nice welcome ,very good service.Lovely place
Stayed 5 nights in Feb 2025

10/10 Excellent

Ying wah edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely a 5star hotel and experience.
Stayed 1 night in Feb 2025

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities
One thing I would like to suggest is that the rooms needs update.It’s old but clean😊That’s the only thing they need to improve.Overall stay was great!
Stayed 4 nights in Jan 2025

10/10 Excellent

Clea Sol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Stayed 2 nights in Jan 2025

8/10 Good

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service
Beautiful Surroundings but Underwhelming Accommodation The resort is set in a stunning location with a beautiful pool and an amazing beach that makes for a very relaxing experience. The outdoor areas truly showcase the resort's potential. However, the rooms and overall property are quite run-down, which is disappointing for a five-star hotel at this price point. The interiors feel outdated and lack the luxury one would expect from such a high-end property. Breakfast was another letdown, as it lacked variety and seemed to mainly cater to Korean guests, leaving limited options for others. This could be improved with a more diverse selection to accommodate a wider range of preferences. Overall, while the natural surroundings are lovely, the hotel needs significant upgrades to match the expectations of a five-star rating.
Stayed 1 night in Jan 2025

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Mongtuyen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 5 nights in Dec 2024

10/10 Excellent

Precious

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb and FiveStar Quality Hotel / Amenities / Location and Staffs. It was an amazing and relaxing stay. On the pricey $ide but worth it.
Stayed 2 nights in Jan 2025

10/10 Excellent

chai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Falling apart, time for a Renovation!

The hotel itself is getting old & everywhere is falling apart/run down.. our room is worst! I was so disappointed but then they gave us a much nicer room facing the water but still this hotel is 30 yrs old and it’s falling apart.. needed a whole of fixin! Time for a Renovation!
Stayed 2 nights in Jan 2025

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities
Only feedback is I would have expected there to be an adults only area/swimming area. Given there were so many children but given the high cost of the stay for adults think it’s worth considering.
Stayed 4 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds and great staff
Stayed 6 nights in Dec 2024

10/10 Excellent

Randolph, Jacksonville

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beachside hotel has jetskis, kayak, swimming and white sand. We enjoyed the place so much. Breakfast was expansive, varied and delicious. We would go again. Thank you for an excellent place to stay and enjoy.
Stayed 2 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Eva R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was exactly how I expected it.
Stayed 1 night in Dec 2024

10/10 Excellent

Ivy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So many activities to do.
Stayed 3 nights in Dec 2024