We were surprised and disappointed at how dirty this home was. There is NO WAY it gets regular professional cleanings. We had a few concerns that we brought to the manager's attention. The manager asked for more details and pics, which we provided, but no attempts were made to address the issues. We're talking dirty, blood-stained sheets in the master (which grossed me out and we never slept in that bed), dirty blanket (balled up and tossed in the closet), dirty dishes in the cupboards and on the shelf, bathtub wasn't draining and clearly hadn't been cleaned, hairs/debris on the vanity, very dirty carpets, and other people's opened food containers in the pantry. The list goes on. And there were long-term cleaning issues that needed to be address, too, like filthy baseboards, windows, and light switches.Do NOT underestimate people's reviews on the firm beds. Both king beds were rock hard, and the pillows were hard and flat. We requested some fluffier pillows to offset the hard mattress, but that request was ignored.This was a great location to be near the friends and family we came to visit. It's a spacious house (and has 3BR not 2BR as advertised) with a nice backyard, but unfortunately we would not stay at this house again.