4/10 Poor
colin
Travelled with group
17 Nov 2025
I am ambulant disabled. When I booked I requested a room on the lowest possible floor next to a lift. I got put on floor 10 in a room a considerable hike from the two lifts I had to take to get to that floor.
I asked what would they do in an emergency and was met with “oh are you disabled?” Fill in this form and presented me with a personal emergency evacuation plan. I had just filled out the booking in form so couldn’t be bothered with the peep.
Also I had dropped my bags off earlier in the day and they charged a pound per bag. A total rip off considering the money spent on the room. Would not stay here again.
colin
Stayed 1 night in Nov 2025






















