We loved the property and the whole resort is incredible. We acknowledge we probably saved quite a bit using vrbo, but we did miss the typical hotel amenities such as towel service. There wasn't much communication on what actual resort was or how to get to the room and the property management company probably does not care because. We had to wait until 4 to check in with no communication from the property manager and the front desk lines can be long. Although the ladies behind the desk are amazing and very friendly!
The resort was gorgeous, the unit and bathroom were great. Parking was a minor expense but reasonable and covered. We really just missed the communication and service as we were not actual hotel guests, which I understand because you probably save using the third party.
Turning left out of property, on to the highway, can be fun in the busy morning.
Mahalo.