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Hilton Garden Inn Lijiang

3.5 star property

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Photo gallery for Hilton Garden Inn Lijiang

Exterior
Room, 1 King Bed, city view | City view
Meeting facility
King Room, Room, 1 King Bed | View from room
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Breakfast available
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
1271 Shangri-la Road West, Lijiang, Yunnan, 674100
  • Lijiang Old Town
    ‪18 min walk‬
  • Wangu Pavilion
    ‪3 min drive‬
  • Black Dragon Pool
    ‪7 min drive‬
  • Lijiang (LJG)
    ‪33 min drive‬

Room options

View all photos for King, Suite, 1 Bedroom

King, Suite, 1 Bedroom | View from room

King, Suite, 1 Bedroom

  • 54 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for King, Family Room, 1 King Bed

King, Family Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

King, Family Room, 1 King Bed

  • 50 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, city view

Room, 1 King Bed, city view | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, city view

  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Twin Beds, city view

Twin Room, 2 Twin Beds, city view | View from room

Twin Room, 2 Twin Beds, city view

  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | View from room

Room, 1 King Bed, Accessible

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | Premium bedding, in-room safe, desk, laptop workspace

Twin Room, 2 Single Beds

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for King Room, Room, 1 King Bed

King Room, Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

King Room, Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Room - City-View (Double Bed)

Premium bedding, in-room safe, desk, laptop workspace

Garden Room - City-View (Double Bed)

  • Sleeps 2
  • 1 Queen Bed

View all photos for King Room

Premium bedding, in-room safe, desk, laptop workspace

King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for King Room With Snow Mountain View

Premium bedding, in-room safe, desk, laptop workspace

King Room With Snow Mountain View

  • Sleeps 2
  • 1 Queen Bed

View all photos for King Family Room

Premium bedding, in-room safe, desk, laptop workspace

King Family Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Garden Room - City-View (2 beds)

Premium bedding, in-room safe, desk, laptop workspace

Garden Room - City-View (2 beds)

  • Sleeps 2
  • 2 Single Beds

View all photos for Handicapped-friendly Room

Premium bedding, in-room safe, desk, laptop workspace

Handicapped-friendly Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden Family Friendly Room

Premium bedding, in-room safe, desk, laptop workspace

Garden Family Friendly Room

  • Sleeps 2
  • 1 Queen Bed and 1 Single Bunk Bed

Similar properties

Exterior

Fairfield by Marriott Lijiang Ancient Town

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.0 out of 5, Very good, (2)
The price is CHF 52
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Fairfield by Marriott Lijiang Ancient Town

About this property

Hilton Garden Inn Lijiang

Pet-friendly hotel connected to a shopping centre in Lijiang with free parking
A restaurant, a fitness centre and a business centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Hilton Garden Inn Lijiang offers 172 air-conditioned accommodations with a safe and free newspapers. Beds feature premium bedding. Satellite televisions are provided. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
With your stay at Hilton Garden Inn Lijiang, you'll be connected to a shopping centre and within walking distance of Lijiang Old Town. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 2-minute drive from Lijiang Old Town and a few minutes from Mu Family Mansion
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. WiFi is free in public spaces. A business centre and meeting rooms are available. A fitness centre, tour/ticket assistance, and a garden are also featured at the business-friendly Hilton Garden Inn Lijiang. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Lijiang hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Hilton Garden Inn Lijiang has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 88 per person
  • A restaurant

Things to do

  • Gym
  • Shopping centre

Family friendly

  • Children's toys
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (95 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CNY 300 per pet, per night (maximum CNY 300 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 200.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 88 per person
  • Pet fee: CNY 300 per pet, per night (maximum CNY300 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CNY 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Shiner Lijiang
Shiner Resort Hotel
Shiner Resort Hotel Lijiang
Hilton Garden Inn Lijiang Hotel
Hilton Garden Inn Lijiang
Hilton Garden Lijiang Lijiang
Hilton Garden Inn Lijiang Hotel
Hilton Garden Inn Lijiang Lijiang
Hilton Garden Inn Lijiang Hotel Lijiang

Hilton Garden Inn Lijiang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 23 out of 44 reviews
Rating 8 - Good. 15 out of 44 reviews
Rating 6 - Okay. 3 out of 44 reviews
Rating 4 - Poor. 1 out of 44 reviews
Rating 2 - Terrible. 2 out of 44 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Keat See

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The lift has this smell cumulated over time. Just cant get over it
Stayed 4 nights in Aug 2024

8/10 Good

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

gh

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is excellent, there are very nice and helpful staffs, they answer questions that we have and give great suggestions which beyond their responses. Hotel is very clean, it’s walkable to Lijiang old town, breakfast is pretty good, we are very happy to stay there
Stayed 2 nights in Nov 2023

8/10 Good

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in a gorgeous city
Very friendly and kind staff. Quite accommodating. I wish they had a concierge since we speak limited Chinese and wanted a bit more information on local sites. The staff there tried their best and we appreciated them, but could have used a bit more help planning some trips.
Stayed 3 nights in Dec 2020

10/10 Excellent

CW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great one night stop over...
A decent sized room that was perfect for my one night stay over before heading to Tiger Leaping Gorge. They also allowed me to leave my suitcase there while I visited the gorge, which made the whole hiking experience less painful. Breakfast was a little Chinese in style but was generally decent.
Stayed 1 night in Jul 2020

10/10 Excellent

Liew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Donald

Stayed 3 nights in Nov 2019

10/10 Excellent

Rekha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Place with great warmth
Amazing - from comfort to food to service et all ; staff was particularly amazing and went out of the way to help; was provided an upgrade on arrival; the car drivers were however not up to the mark. Mr Vince, Mr Phoenix (the Chef), the Travel Guy and the Lady and the Guy at the Bar need special mentioning ; all of them made us feel highly privileged,
Stayed 4 nights in Apr 2019

10/10 Excellent

Husin Daud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room clean and comfortable Process check in quite long as one group of customer during check in ask too many things Staff should be knew and focus on process check in Others guest just do not want to Q and bypass us Reception should serve who comes first
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Etai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

10/10 Excellent

Dan, Fredericksburg, Va USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Facility with Outstanding Service
Close but not too close to the commotion of old town. Well built with attractive decor with a contemporary take on tribal art. Outstanding restaurant with something for every taste. Reception staff was very helpful and housekeeping was excellent.
Stayed 2 nights in Jul 2017

10/10 Excellent

Rajaram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice restaurant, room had a mountain view, nice experience overall.

2/10 Terrible

Don, Jamison Pa USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hall ways full of cigaret smell.
I was suprised when they told me they did not have a bell boy. They told me they are not same like Hilton. They are lower class. Loby area smell like sewer Upper floor hallways smell cigaret. Hard to breath. This kind of hotel I could get it for 30 dollars a night.

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Horrible staff
I asked them about the nearest Starbucks... I told them that I saw one near Ren Min Hospital.. but they kept saying no.. After all, they wrote address in Chinese for different location which was extra 20 mins away. The hotel is intended for business travel personals, not for tourists. Most of staff do not speak English at all, and says very rude things not knowing that I understand enough Chinese... I will not recommend here for any tourist. They do not even help you to get taxi... They will tell you go to street and find it yourself..

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable stay. Located in the main road and quite close to the old town and other amenities.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable stay.
Location of hotel is quite good as it is not far from the Old Town - short taxi tide will take you there. Bed is comfortable. I was a bit disappointed with the 'mountain view' as it was mostly obstructed by roofs. Good value for money

10/10 Excellent

Joe, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel in LiJiang
Hotel staffs are very nice and helpful. Room was very clean and bed was comfortable. Breakfast was super. Reasonable price.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A welcoming and friendly hotel in a good location
I stayed here for two nights and thoroughly enjoyed the stay. It was over a weekend and I could go to visit places such as Jade Dragon Snow Mountain and the old city of Lijiang. The hotel staff were extremely helpful and friendly, helping with practical things like getting a taxi and so on. In particular, one of the managers was very helpful and efficient in sending on to me by express mail some computer accessories that I had inadvertently left in the room. One of the cleaning ladies also impressed me by explaining various tips about the local climate - such as needing sun protection because of the altitude and also being aware of the changing weather so that an umbrella would be useful. All in all, the whole experience staying at the Hilton Garden Inn in Lijiang was an enjoyable and memorable time. I am very likely to choose this hotel again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Juan D, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilton Garden great option for Lijiang stay
Great hotel in Lijiang. Staff were very corteous and helpful. Rooms were very clean and hotel facilities were very new, Great variety of food including western style of salad and burger. Conveniently located next to the old town and black dragon pool which I dwfinitely recommwnd you visit.

10/10 Excellent

Martin, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Hilton Hotel
The hotel is new and in excellent clean condition--the room was large and very comfortable. The staff was very helpful at the front desk. The hotel is about 5min away from the 'old town' by taking a taxi/cab. Also, very close to the 'Lijiang airport bus' station. Breakfast was good with lots of western food varieties. Internet was very reliable and fast. Many English speaking TV channels. Overall, a superb hotel and I highly recommend staying here.

10/10 Excellent

Handong

Liked: Cleanliness, staff & service, property conditions & facilities
A very good hotel. The reception staff at the front desk responded quickly and deserve praise. It is still a trustworthy brand hotel when traveling.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sumet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect
Stayed 1 night in May 2024

6/10 Okay

KA YAN

Stayed 2 nights in Dec 2019