Stuart was very communicative, answering usually within minutes. Facilities are great, very comfortable place with good choices of rooms. We didn't get to use the hot tub as much as we'd have liked, as on arrival, we had a meal out booked soon, so the first night was out. The first day weather was terrible, none stop rain till the evening, so it wasn't comfortable to be outside much, then the second day we were out most of the day.