Pestana Rua Augusta - Lisboa

4.0 star property
VIP Access

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Photo gallery for Pestana Rua Augusta - Lisboa

Bar (on property)
Premium Room (Corner) | 1 bedroom, minibar, in-room safe, laptop workspace
Superior Room (Plus) | View from room
Restaurant
Lobby lounge

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
Rua do Comércio, 93 - 63, Lisbon, Lisboa, 1100-149
  • Commerce Square
    ‪2 min walk‬
  • Santa Justa Elevator
    ‪5 min walk‬
  • Rossio Square
    ‪7 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Classic Single Room (Cozy)

  • 13 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Classic Room

  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Superior Room (Plus)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Junior Suite

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room (Corner)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Family Suite (2+2)

  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Family Suite

  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Superior Room

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Comfort Room (Interior)

  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Similar properties

About this property

Pestana Rua Augusta - Lisboa

Hotel with a restaurant, steps from Commerce Square
A restaurant, a 24-hour front desk and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include multilingual staff assistance.
Pestana Rua Augusta - Lisboa offers 89 air-conditioned accommodations with iPod docking stations and minibars. LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include laptop-compatible safes and telephones. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Pestana Rua Augusta - Lisboa's great location. During your stay, you're just a quick walk from Rossio Square. You'll find features such as free WiFi in public areas and a restaurant.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at the restaurant
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Steps from Commerce Square and 6 minutes on foot from Rossio Square
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and a lift are also featured at Pestana Rua Augusta - Lisboa. A complete renovation of Pestana Rua Augusta - Lisboa was completed in June 2023.

This 4-star Lisbon hotel is smoke free.

Pestana Rua Augusta - Lisboa has a restaurant on site.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift (90 centimetre wide door)

More

  • Renovated entire property - June 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • IPod dock
  • LED TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
  • Destination fee: EUR4 per person, per night. This fee does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 12082

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Pestana Rua Augusta Lisboa
Pestana Rua Augusta - Lisboa Hotel
Pestana Rua Augusta - Lisboa Lisbon
Pestana Rua Augusta - Lisboa Hotel Lisbon

Pestana Rua Augusta - Lisboa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 458 out of 522 reviews
Rating 8 - Good. 49 out of 522 reviews
Rating 6 - Okay. 11 out of 522 reviews
Rating 4 - Poor. 1 out of 522 reviews
Rating 2 - Terrible. 3 out of 522 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Crasian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was beautiful, clean and the view was amazing. The best sleep i ever had. Everyday the housekeeper clean my room and refills everything that was empty. The best birthday i ever had. Then they surprise me with champagne and dessert with beautiful note. I LOVE IT THEIR CANT WAIT TO RETURN. THE STAFFS WAS HELPFUL, FRIENDLY VERY SWEET.
Stayed 6 nights in Mar 2025

10/10 Excellent

Marla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at this hotel was exceptional - thank you to the manager, Victor, for all his personal attention! The hotel staff also gave us great restaurant recommendations as well. We can’t wait to return!
Stayed 3 nights in Mar 2025

10/10 Excellent

Charlene Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful accommodation and helpful staff.
Stayed 6 nights in Mar 2025

10/10 Excellent

Jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, clean and comfortable bed.
Stayed 1 night in Mar 2025

10/10 Excellent

Shunsuke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Ruth

Stayed 3 nights in Mar 2025

10/10 Excellent

Zikreta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, close to main attractions, plenty of restaurants around….
Stayed 3 nights in Mar 2025

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, professional and friendly! Very clean rooms with Chromecast!
Stayed 3 nights in Mar 2025

10/10 Excellent

Bryon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time to Portugal and we loved this boutique hotel. It’s been newly renovated and is simply charming. The staff were so helpful and friendly. We loved the location with lots of dining options and sites to see within walking distance. Highly recommend.
Stayed 8 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy with the hotel

The hotel is located at a pretty touristy area. Right outside has a good number of tuktuks touting their services. The restaurants along the river are pricier than usual. The hotel staff are friendly and helpful. The room was comfortable, but there was no body lotion available in the room that most other luxurious hotels offer. Location of the hotel was still convenient and accessible
Stayed 3 nights in Feb 2025

10/10 Excellent

Andrew

Stayed 5 nights in Feb 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
The pestana was awesome. The junior suite was spacious and the hotel staff was great. Location 10/10
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Stayed 2 nights in Feb 2025

10/10 Excellent

Carmen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Amazing service, lovely hotel… centric!
Stayed 3 nights in Feb 2025

10/10 Excellent

Nicole

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, extremely clean and everything needed just around the corner . Safe. Only thing I would change would be to have better coffee at the restaurant and not coffee from a automatic coffee machine
Stayed 9 nights in Feb 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Zeynep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, walking distance to shopping and dining. High ceiling rooms, we really enjoyed our stay, recommended to everyone
Stayed 4 nights in Feb 2025

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here!
Stayed 2 nights in Feb 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend.

Amazing place to stay in the heart of Lisbon. Highly recommend. Staff and hotel were all top notch. Worth the extra money to stay because you are literally walking distance to everything in that area.
Stayed 3 nights in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.on the middle of everything.

Two night stay. This hotel is downyown by the arch, and in the middle of restraunts, shops, and beautiful scenery. You won't be disappointed.
Stayed 2 nights in Feb 2025

8/10 Good

Leslie

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great location and comfortable rooms. In general, the furniture and amenities were all excellent however a few minor misses like jammed soap dispensers and corners of the bathroom that weren’t fully clean. Overall, staff was lovely / very helpful and I would stay there again.
Stayed 3 nights in Feb 2025

10/10 Excellent

sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025